I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since being put onto Coda Pharmacy, our lives have become so much easier for getting our medication. No more contacting the doctors or filling in repeat prescriptions to order medication, just go onl... See more
Company replied
Easy website to order tablets on app for doctor does prescrition. Very quick and easy. Dont have to worry. Notified when they are being dispatched. Then you get a message from royal mail letting you k... See more
Company replied
Was missing one item from my recent order (says it was dispatched on my order) so decided to wait for the weekend to be over to call them. Phone was answered quickly and once i explained that i had a... See more
Company details
Written by the company
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contact info
Westham Business Park, BN24 5NP, Pevensey, United Kingdom
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4.5
Excellent
483 reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Coda Pharmacy
Thanks for the review. Kind regards. Colin
Reply from Coda Pharmacy
Thanks for the review. Kind regards. Colin
Fantastic experience from Coda…
Fantastic experience from Coda pharmacy. When you phone you speak to an actual human! Very helpful and great service. Will always recommend.
22 July 2025
Unprompted review
Reply from Coda Pharmacy
Thank you for the feedback, we really feel you should be able to speak to a real person every time. Kind regards. Colin
Fabulous pharmacy
Coda always dispatch my medication with care and on time they answer emails promptly and Colin in particular has always been extremely kind and courteous and helpful answering my emails promptly
Thank you 😊
6 June 2025
Reply from Coda Pharmacy
Thank you for the review. Regards. Colin
Reply from Coda Pharmacy
Thank you for the review. Regards. Colin
Excellent service doing my second order…
Excellent service doing my second order with Coda!! Quick delivery time since placing order. Glad I gave another try :)
10 June 2025
Reply from Coda Pharmacy
Thank you for the review. Regards. Colin
Very professional experience with coda…
Very professional experience with coda and use of the app was easy. all medication sent,tracked on line, on time arrival.
9 June 2025
Reply from Coda Pharmacy
Thank you for the review. Many thanks. Colin
Reply from Coda Pharmacy
Thank you for the review, we really appreciate it. Thanks. Colin
Poor service
Poor service. Ordered my prescription in plenty of time and took 2 weeks to be processed and arrive which meant that I ran out of medication. No apology when I called. Terrible company
28 May 2025
Reply from Coda Pharmacy
Sorry to hear about your negative experience. On this occasion Royal mail had delivery issues so i do apologise for this. Usually we do aim to have your prescription processed and delivered within 48 hours from receiving your prescriptions form your GP. We are working closely with Royal mail to ensure they do there part and ensure your vital medication supply arrive safe and efficiently. Many thanks. Colin
Reply from Coda Pharmacy
Thank you Tim. Many thanks. Colin
Very efficient and friendly service.
22 May 2025
Reply from Coda Pharmacy
Thank you very much, we value your support. regards. Colin
Great Pharmacy for prescription delivery
Fantastic service for getting your medications delivered. Also so friendly, helpful and easy to get to speak to an actual pharmacist on the phone.
15 May 2025
Reply from Coda Pharmacy
Thank you for leaving a review for Coda Pharmacy, we really believe you should be able to speak to a pharmacist any time. Many thanks. Chris
Probably not Coda's fault
Probably not Coda's fault, but I got my prescription a week late. And it's a drug you can't not take. Had to borrow some from a friend. I suggest using a courier other than Royal Mail, they are useless.
13 May 2025
Reply from Coda Pharmacy
Thank you for your review, sorry to hear your experience was not as expected. As mentioned there was a delay with Royal mail which we had to chase up. Currently Royal mail do have the best UK coverage and are looking to improve there delivery time. Hopefully your next order with us is as expected. Kind regards. Colin
Reply from Coda Pharmacy
Thank you. Many thank. Colin
Coda Pharmacy - The perfect way to get your medication
Since being put onto Coda Pharmacy, our lives have become so much easier for getting our medication. No more contacting the doctors or filling in repeat prescriptions to order medication, just go online to the Coda Pharmacy App (or give them a call) to order the meds we need, they always give me a phone call to see when someone is going to be in, then its delivered to our door. No more going out in the rain to get medication.
I highly recommend Coda Pharmacy, they’re always prompt, polite, helpful. 10 out of 10 to Coda Pharmacy.
9 May 2025
Reply from Coda Pharmacy
Thank you for the lovely review, we really means a lot to us at. Many thanks. Colin
Reply from Coda Pharmacy
Thank you for the lovely review. Many thanks Colin
Cannot add my regular medications so…
Cannot add my regular medications so try to order through messages but this does not always work.
25 April 2025
Reply from Coda Pharmacy
Hi Kevin, Thank you for you review and really sorry to hear this. However as we are partnered with the NHS, the list of medication is provided directly from your GP, we do not have the function to add medication because of safety control to ensure patients can only ordered what the GP has prescribed. The pharmacy team did see your email and send the request manually to your GP, however they did not approve. I hope this answered your feedback. Many thanks. Colin
Fast efficient service!
Fast efficient service!! Well done.
Delivered with care.
24 April 2025
Unprompted review
Reply from Coda Pharmacy
Thank you for the review. Many thanks. Colin
Fantastic service
Fantastic service. Quick and reliable unlike Boots the Chemist who charged my mum for their service! you don't have to wait in all day for your delivery! Coda just pop it through the letter box and even send you a reminder when to order. Perfect!
16 April 2025
Reply from Coda Pharmacy
Thank you for the lovely review. Many thanks. Colin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.