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Rated 3 out of 5 stars

I understand shipping is difficult and can be costly. I unfortunately thought myself a M whereas I think I'm a L. Returning/exchanging does seem to be an issue. I really want to do another order bu... See more

Rated 4 out of 5 stars

Some of the clothes were perfect others were not as well fitting - some ran small, others too large, although I ordered the same sizes for everything. The sweater material was not as soft/comfortable... See more

Rated 3 out of 5 stars

The website was easy to shop, I like the pictures with the reviews that note size with height and weight. That was very helpful! I remember reading that the materials are recycled but was still surpri... See more

Rated 2 out of 5 stars

I was pleased with the items I ordered, but I realized that I mistakenly ordered 2 of the same dress when I received he shipment. I was disappointed to learn that the return policy only allows for ret... See more

3.1

Average

TrustScore 3 out of 5

346 reviews

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Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Their system systematically cheats you. I bought a dress, paid and then received an email to say I still had the dress sitting in my cart, and that I hadn't paid. So I paid again. I received 2 that are really badly made and paid twice. I followed up with the service department and they told be they would give me a $10 discount and that I should give the dress to a friend. I will be reporting this company to the Australian authority.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy from Coacia.

Do not buy from Coacia.
The garments are not as advertised.
The garments are made from cheap material, ill-fitted and poorly designed.

I asked for a full refund when the garments did not arrive after 4 weeks. Coacia ignored my daily email requests to cancel and provide me with a full refund.
Then they responded with ‘you goods are in transit and should be delivered within 3 days’
I rejected the delivery and requested a full refund but they sent the goods anyway.

This clothing brand is a scam

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with my goods

Extremely disappointed with my goods. I purchased two dresses and the colours and style of dresses were nothing like the pictures posted. When I contacted customer care to return these I was “paid off” they started offering money as compensation and then when I tried to send back after many email attempts they finally send over the address and then followed up with another email stating they will credit and for me to donate the goods. The have only returned a small portion of the money and I have contacted numerous times to see when the funds will be refunded and they said to send back. It’s the most confusing situation and I will never purchase from here again and I would give a zero minus star if it would allow me to. Customer service is terrible and somewhat automated. I have over 20 plus emails back and forth.

1 January 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely loved it

Absolutely loved it! Fitted perfectly, loved the colours, style and is so comfortable. Definitely will be buying more in that style. Seems like a great company, keep up the good work! …. And Thankyou.

22 December 2022
Unprompted review
Rated 4 out of 5 stars

Fun dresses at a good price

My clothes arrived in a reasonable time and fit is true to size. The material and range of designs are good and the sewing of seams is neat. Well made fun dresses at a good price

27 December 2022
Unprompted review
Rated 1 out of 5 stars

Dress arrived BUT POOR QUALITY AND DIFFERENT PATTERN!

Dress arrived, not the same pattern as advertised, poor quality material. Website says easy returns, NOT! Company offers part $refund and I can keep some crappy dress. To send back to Dubai is expensive when you think you’re ordering from USA. They are SCAMMERS….feel very ripped off and fooled!

29 December 2022
Unprompted review

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