Clutch Reviews 

1,479
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its quick, efficient, and hassle-free nature, making the car selling process remarkably easy. Many highlight the helpfulness and professionalism of the staff, described as friendly and knowledgeable. People also appreciate the fair and accurate pricing, often finding quotes better than dealerships, with payments transferred promptly. The overall user experience, from online input to drop-off, is frequently noted as smooth and simple. However, some customers mentioned concerns about pricing, experiencing unexpected drops in offers or quotes significantly below market value. Others were dissatisfied with additional fees or restrictive payment verification methods.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as worry-free, quick, and... See more

Staff

Consumers consistently report positive experiences with staff, describing them as professional, friendly, and... See more

User experience

Clients share positive opinions on user experience, describing the process of selling their car as an... See more

Price

Reviewers highlight positive aspects of price, with many customers receiving fair and reasonable offers for... See more

Payment

Users describe positive interactions with payment, with many reviewers highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The evaluation process was straightforward and cautioned you not to overrate your vehicle. The final inspection confirmed that my vehicle did fall into the top 10% for cars of that age. As a result th... See more

Rated 5 out of 5 stars

Selling our car with clutch was such an easy going experience. It took less than a half hour at pick up. And we were given exactly what we were quoted which was more than way more than what the deal... See more

Rated 5 out of 5 stars

From start to finish, clutch's advisors and staff were friendly and only wanted the best for me. My experience selling my car to clutch was an absolute pleasure and stress free.

Rated 5 out of 5 stars

Very easy from start to finish, and a great customer service even after the sale. We forgot to remove our garage door opener tag from the car’s windscreen… called Clutch and they removed the tag, tore... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,479)

1,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a waste of time! Don’t do it

What a waste of time. Don’t do it.

It’s one extra fee after another, and then another. It’s ridiculous.

To top it off, they pointed to a few leaves near the hood/engine and tried to scare me into a potential $2,000+ repair. Their explanation was essentially, “We don’t see any damage, but because there are leaves, this is what it might cost.”

There was no evidence of any actual problem—just an attempt to sell an expensive repair based on speculation. Absolute waste of time. I wouldn’t recommend them.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Selling my Subaru with Clutch

My experience selling my vehicle with clutch was great. Getting a quote for my vehicle was very quick and easy. I assumed they would try and lower the price upon actual inspection - but they didn’t. I answered the questions honestly and they took care of everything for me! I felt the price was fair and the options to make things easier for a small fee were appreciated.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, hassle-free, and smooth experience. Was taken aback by the exceptional service provided.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Straight forward with no surprises

Straight forward with no surprises. Valuation was fair with the whole presentation, evaluation, paperwork and payment taking less than a hour to complete.
Location and staff were excellent.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to do

Everything happened so fast ,professional a d customer friendly, will deal with you again ,thank you

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

From start to finish, the whole process was quick, efficient and reasonable. Excellent customer service between office and pick-up and the deal I made was more than fair! Would recommend!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

I sold out my RAV4 to Clutch

I sold out my RAV4 to Clutch. The process was pretty smooth and convenient. Their staff is professional and much friendly, It took only 15 mins to drop off the car and payment was transferred to my account. The market value they offered was competitive compared to the dealerships. I highly recommend Clutch if you wish to sale your card immediately with good price.

20 June 2026
Unprompted review

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