Clownfish Games Reviews 

712
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive pricing, incredibly fast shipping, and exceptionally secure packaging that always keeps board games completely safe during transport. Many consumers across the board also appreciate the wonderful personal touches, such as thoughtful handwritten notes included inside the packages, creating a delightful purchasing journey. Some reviewers were not happy with pre-orders taking a longer period to ship or having to wait until dispatch before completing their payments. People also noted that waiting for upcoming board game releases sometimes required considerable patience when availability stretched across several months.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive selection of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times, secure... See more

Service

People report high satisfaction with the service, consistently praising the quick processing times,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and fair costs compared to... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery times, secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely experience and will be ordering again. I made two different orders on different days and, unprompted, they packed them together to save me a little bit on postage. Little thing, but very welcom... See more

Company replied

Rated 5 out of 5 stars

In a sea of online boardgame sellers, Clownfish Games is just the best. An excellently curated selection, convenient preorder options, and always friendly and swift service. I've been using Stuart's s... See more

Rated 5 out of 5 stars

I pre-ordered a hard-to-find game expansion for an unbeatable price from Clownfish Games, and it was delivered today without any problem. I'm chuffed! :) Stuart and Sarah-Kate seem like a lovely coup... See more

Company replied

Rated 5 out of 5 stars

I REALLY wanted a copy of newly released Sanctuary. I checked the usual places and it was all sold out. I took a punt on Clownfish games and I'm glad I did. The game was dispatched quickly and... See more

Company replied


Company details

  1. Game Store
  2. also in
  3. Board Game Club
  4. Trading Card Store

Written by the company

Clownfish Games is a brand new Board Games webstore, offering the latest board games at the best prices that the internet has to offer. Customer service is a value of great importance to us and we will strive to offer customers the best experience while buying from our store. Please follow our facebook page for the latest news and competitions.


Contact info

5.0

Excellent

TrustScore 5 out of 5

712 reviews

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5.0

All reviews

(712)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 - Fast Secure Delivery. Exceptional Service.

I was looking for a specific game as a gift right before Christmas and this was one of the only stores with the game left in stock. I ordered, and it was dispatched immediately. It arrived well before Christmas and was packed safely and securely. Not only was it discounted from the RRP, but when it arrived it had extra replacement chips as the original print of this game was known to not contain enough.

I do not often write reviews, but I cannot thank Stuart from Clownfish enough for the fast dispatch and the care put into the order. 10/10 experience, I will definitely be ordering games from here in future.

17 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Luke!

Rated 5 out of 5 stars

Fantastic company!

Fantastic company!
Made a purchase recently of Arkwright: Anniversary Ed. and it arrived in quite timing with the box being packed professionally and nicely.

Happy to shop here again!

6 January 2026
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Mike!

Rated 5 out of 5 stars

Grea delivery

Great delivery, well packed, nice hand signed invoice was a nice touch
Good prices

31 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Neil!

Rated 5 out of 5 stars

Emberheart rebiew

The packaging is delightful.
The game takes a while to learn but it is not too complicated. The art work is very appealing.

29 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Ian!

Rated 5 out of 5 stars

Excellent!!

Speedy service and email updates. No issues at all, will use again!

29 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Jason!

Rated 5 out of 5 stars

Good prices quick delivery

Website was really easy to use, check out was quick too. My insert came super speedily and it was well packaged. And it was competitively priced as well. This was the first time using this company and i will use them again

29 December 2025
Clownfish Games logo

Reply from Clownfish Games

Thank you, Saisha!

Rated 5 out of 5 stars

I will definitely buy from Clownfish Games again

Excellent Service. I ordered games from Clownfish Games hoping they might arrive for New Years Eve. Games I had ordered early in December, from another supplier hadn’t arrived. I was delighted when the games from Clownfish Games arrived on New Year’s Eve, someone must have been working hard over the holiday season.
Code Names has been played & played, yesterday & today. We have played Tacta once & will play again, it’s a lighter game & we probably need to play more to further develop strategy. The reason we only played once is because the majority wanted to replay Code Names.

31 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Sally!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, customer query was answerd quickly, does not charge for preorders until they are released, prices are also competative.
I will 100% be going to use clownfish games as my regular retailer

31 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Joel!

Rated 5 out of 5 stars

Great service at a good price

After several orders, I’m impressed with the service delivered at a great price. Well packaged and a personal touch, quickly becoming my go to for board games. Thanks for going the extra mile. For those looking for the latest games you can’t go far wrong with this friendly and professional service!

1 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, John!

Rated 5 out of 5 stars

Excellent independent shop

Great communication with email updates and responses. Will be sure to use them again! The only small gripe which I'm sure is a bonus for others, with pre-orders it would be handy to have the option to pay in full as opposed to when the order is about to dispatch.

11 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Fred!

Rated 5 out of 5 stars

Great UK-based Board Game Distributor!

Received my order very promptly and product was priced extremely fairly! The little handwritten message was extremely cute!

11 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Joe!

Rated 5 out of 5 stars

Fantastic service

Placed an order and they allowed me to add items twice after initial placement was made so I wouldn’t have to pay postage again! excellent customer service would recommend them for sure !

9 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Jordon!

Rated 5 out of 5 stars

Happy Customer

Ordered a game, delivered as promised, perfect condition, couldnt be happier!

28 November 2025
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Reply from Clownfish Games

Thank you, Joanna!

Rated 5 out of 5 stars

Clownfish were excellent!

Stuart at Clownfish games bothered to contact me, (having seen a missed call from me after I placed an order) to confirm it was on its way. It appeared to be out of stock elsewhere, so I appreciated the additional confirmation.

They obviously take great care of their customers, and the games arrived promptly and was well packaged. Thank you !

Will definitely use again, and recommend to friends.

8 December 2025
Unprompted review
Clownfish Games logo

Reply from Clownfish Games

Thank you, Katherine!

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