Several months ago I searched for small VPS for hosting of some network services (VPN, proxy, responsible DNS) and found Cloudzy as optimal ptovider (from a pile of suggested by AI and Google). H... See more
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Office No. B20, Khaled Mohammed Building, Horalanz, Dubai, United Arab Emirates, Dubai, U.A.E.
Replied to 40% of negative reviews
Typically replies within 2 weeks
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Hi Cloudzy Team,
My experience with Cloudzy has been very good overall, and the service has been reliable. The only improvement I would strongly suggest is related to backups and snapshots.
It would make a big difference if users could easily create backups and export snapshots in a portable format that can be downloaded, safely stored, and quickly re-imported when needed. Having a simple and clear way to export and restore snapshots/backups would significantly increase user confidence and overall platform safety.
This feature would add an important extra layer of security and peace of mind for all users.
Thank you again for the great service and for listening to customer feedback.

Reply from Cloudzy
Good Support , High Performance products , and best price ! , Always UP

Reply from Cloudzy
Very good service stable VPS and support team

Reply from Cloudzy
I’m satisfied with Cloudzy’s VPS service and support. The team was helpful with DNS and SMTP configuration and explained the requirements clearly. Issues were handled step by step and resolved without delays. Overall, a reliable provider with responsive technical support.

Reply from Cloudzy
Experience: Reliable service, great pricing, fast performance, and an intuitive panel. I also appreciate the clean, unbanned IPs Cloudzy provides.
Improvements: Offer more granular (and affordable) VPS droplets and clearer information on network bandwidth.
Smoother use: A public status page for maintenance/outages.

Reply from Cloudzy
I’m very satisfied with Cloudzy’s service! The performance is excellent, connection is stable, and the pricing is fair. Their customer support is quick and helpful whenever I need assistance. Highly recommended!

Reply from Cloudzy
i found them very very helpful , nice technical support and very polite people on the line . price is good and reasonable

Reply from Cloudzy
Hands down as one of the most reliable VPS service, their support team is always there to help you and resolve anything.

Reply from Cloudzy
I have been using Windows VPS for some time, and overall the pricing is reasonable for a Windows VPS solution.
In the past, when there were server-related issues, recovery usually took about a week, which I understood and accepted. However, this year the support experience has been much more disappointing. Recently, my Windows server license expired, and the support request was repeatedly passed between teams without clear ownership or updates. Despite multiple follow-ups, it took around four days to receive proper feedback.
As a small business owner, this kind of delay has a significant impact on operations. I can only imagine how much more serious the impact would be for larger businesses. This feedback is shared respectfully from the perspective of a long-term customer who has never had major issues or special requests before.
I hope can improve their support responsiveness and communication going forward.
I've been working with them for more than 2 years.
I am completely satisfied with their performance. They compensated me for the internet outage in Iran and my inability to access my server.

Reply from Cloudzy
This is the WORST VPS experience EVER! Paid with USDT for forex trading VPS, but ONLY old Windows Server 2008 R2 available - COMPLETELY UNUSABLE, cannot install MetaTrader 5 (MT5) at all due to compatibility errors!
Support is a TOTAL JOKE and BROKEN:
- Ticket system full of bugs and 404 errors, cannot submit anything!
- Official support portal completely inaccessible with errors!
- Emails from my registered email rejected as "not original" - TOTAL LIE!
- No refund or cancellation button anywhere!
Wasted my ENTIRE NIGHT trying to fix this garbage service. Demanding FULL REFUND under 7-day policy NOW - give me my USDT back!
Cloudzy is a nightmare fraud - avoid at all costs! Unusable product, fraudulent broken support!

Reply from Cloudzy
I experienced a technical issue with my VPS that initially prevented me from accessing the server properly. While the issue itself was frustrating, I would like to highlight how Cloudzy’s support team handled the situation.
The support team followed up on the case, clearly explained the cause of the issue, and eventually reinstalled the VPS to restore full functionality. They were polite, transparent, and professional throughout the process.
As a gesture of goodwill, Cloudzy also credited my account for the downtime, which I truly appreciate. This shows that they value customer satisfaction and take responsibility when problems occur.
Overall, despite the initial issue, I’m satisfied with how the situation was handled and with the level of customer support provided.

Reply from Cloudzy
I had a great experience with Cloudzy’s support team. I was in a difficult situation because I did not have internet access and could not recharge my wallet. They understood my situation and kindly added $10 to my account to help me out.
Their support was thoughtful, fast, and truly customer-focused. I really appreciate their understanding and willingness to help. Highly recommended

Reply from Cloudzy
Uptime is generally reliable. When a problem arises, support seems virtually non-existent. Boilerplate responses. No phone support. My office has been down literally for hours and even days at a time with little to no attention to resolution.
During my request on Cloudzy.com, Ava provided excellent support. She was very attentive, professional, and quick to understand my issue. Her responses were clear, helpful, and solution-oriented, which made the whole process smooth and stress-free. It’s clear that customer satisfaction is a priority for Cloudzy. Many thanks to Ava and the Cloudzy team
Hello, dear colleagues. I use Cloudzy.com to seamlessly integrate my servers around the world. I like the prices, the stability, and the almost family-like atmosphere. I highly recommend Cloudzy.com Team—I'm grateful for your stability and immediate response to any call for help. May you prosper, my dear friends!
I've been using their server for several months now and I think it's good.
The service is very good, but I recently had a problem with the server and there is no way to contact technical support.
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