Cloud Next® - Web & WordPress Hosting Reviews 616

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!

Company replied

Rated 5 out of 5 stars

I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more

Company replied

Rated 5 out of 5 stars

The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more

Company replied

Rated 5 out of 5 stars

I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. Email Service Provider

Written by the company

Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My issue was quickly addressed

My issue was quickly addressed. I was kept informed during the investigation and was given relevant advice.

11 August 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Terry

Thank you so much for taking the time to leave a 5 star review for Cloud Next. It is greatly appreciated.

I'm so pleased to read that our support team were able to quickly help and resolve your issue. Even if I say so myself, they are amongst the best in the industry!

If there is anything else we can help with, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

I'm totally satisfied with the…

I'm totally satisfied with the services, the support... rarely do I go out my way to review a company but I recommend these guys!

21 June 2022
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Kali

Thank you taking the time to leave a review for Cloud Next. We really appreciate your time in doing so.

It's great to read your comments and I'm so pleased you are satisfied with our services and support. Thank you as well the recommendation! Of course if we can be of any further help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Could not be any easier with these Guys.....

Could not be any easier with these guys. Anything you need is done instantly. I was new to hosting and was a little unsure of myself. CloudNext has made it a breeze and I never felt out of my depth with their amazing Customer Service a click away. Great job guys..

18 June 2022
Unprompted review
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Horatio

Thank you so much for taking the time to leave a fantastic review for Cloud Next. I'm so pleased to read that our support team have been able to help and assist you during your time with us. We look forward to providing this for a long to come.

Please do get in touch if we can be of any help or assistance going forward.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Superb support and very fast!

I can't shout loud enough about the support from Cloudnext. Within minutes I had assistance and was able to resolve the issue I had with my website transfer in a timely way. Even at the weekend I was able to get some resolution on a separate issue. It goes without saying that the problem was fixed in both cases and I was able to progress the web development without the long delays [sometimes days] previously experienced from hosting companies and software support desks.

13 June 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Colin

Thank you so much for taking the time to leave a fantastic 5 star Trust Pilot review for Cloud Next. It's great to read your comments on our support team and how they were able to quickly and efficiently help with your website transfer.

We look forward to helping you for a long time to come and as always if we can help or you have any questions, please do get in touch and we would love to help. Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

More excellent service!

Yet again, CloudNext have provided what is stated on the tin.
Very quick turnaround of file transfer of new site following platform change (not at the station!).

7 June 2022
Unprompted review
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Roland

Thank you so much for your fantastic review of Cloud Next. We really appreciate your time taken to do so.

It's great to read your comments and that our support team were able to help and assist you in getting your new site live and on our WordPress platform.

As always if we can help or provide any assistance, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

These guys never let me down

These guys never let me down. Wouldnt even consider using another hosting provider

1 June 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi

Thank you again for your fantastic review of Cloud Next. It's always great to hear how happy you are with our service and support team.

We look forward to continuing to provide you with this same level of service for a long time to come and as ever if we can help please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Brilliant!

So quick at responding & immediately resolved the issue - perfect service!

26 May 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Andi

Thank you so much for taking the time to leave a fantastic 5 star review for Cloud Next.

It's great to read that our support team were quick to respond and resolve your issue - we do try to provide the perfect service as much as we can!

As always if we can be of any further help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Really good

Really good, very helpful support too.

20 May 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Mike

Thank you for your 5 star review of Cloud Next, we all really appreciate it.

It's great to read that you have found us and our support team really good and very helpful. It's always fantastic to read positive comments.

Of course if we can be of any further help, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Excellent service

Excellent service, always very helpful. Definitely would recommend.

20 May 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Jim

Thank you again for your great 5 star review of Cloud Next. We always really appreciate it.

It's fantastic to read you continue to find our service excellent and continue to recommend.

Please do get in touch if there is anything we can assist you with.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Fast and efficient service with…

Fast and efficient service with friendly people.

13 May 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Simon

Thank you for your 5 star review of Cloud Next. We really appreciate your time taken in doing so.

It's fantastic to read you have found us both fast and efficient and that our support team are friendly.

We hope to continue this for a long time to come and of course if we can be of help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Excellent response

Excellent response. Problem solved within a few minutes of posting.

3 May 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Peter

Thank you for your 5 star Trust Pilot review of Cloud Next, we really appreciate it.

I'm so pleased to read that our support team provided you with an excellent response and your problem was resolved within a few minutes.

If we can be of any further help or assistance, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

A complete answer to our problem

A complete answer to our problem, fixed very quickly and on a Saturday.

3 May 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi David

Thank you for your 5 star review of Cloud Next. It is very much appreciated. It's great that our support team were able to fix your issue quickly and get things working for you again.

As always if we can be of any help, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Love them!

Love them!! reliable, helpful and get anything done when needed. Will always use

26 April 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Simon

Thank you for taking the time to leave a 5 star review of Cloud Next, we really appreciate it. Thank you so much for your comments as well - it's fantastic to read how reliable and helpful our support team have been.

As always if there is anything we can help or assist you with, or any other questions you have please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Totally reliable & efficient

As always, the team respond quickly, efficiently & effectively
I'm not tech savvy at all but they have never left me wondering what I'm doing
Excellent service, great team

22 April 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Val

Thank you for your fantastic review of Cloud Next. We really appreciate it and the time taken to do so.

It's great to read that our support team have been quick, efficient and effective in helping to support and assist you and overall you have found the service excellent. We think we have a pretty great team here as well :-)

If we can be of any help at all, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Good service

Good service, always helpful and very good value for money.

19 April 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Paul

Thank you for your 5 star review of Cloud Next and for your time taken to do so. We really do appreciate it.

Thank you as well for your comments and that you have found our service good, our support team always helpful and our packages good value for money.

Please do get in touch if there is anything we can assist you with.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

amazing

Cloudnext are always amazing in support and the response time is literally seconds! Very impressive!

11 April 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Dan

Thank you for your 5 star Trust Pilot review of Cloud Next - we really appreciate the time in taking to do so.

It's great to read that you have found our support team amazing and they have been quick to help and respond to you.

We look forward to providing this service to you for many years to come. As always do get in touch if we can help or assist.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Excellent service and knowledgeable…

Excellent service and knowledgeable support staff.

7 April 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi J

Thank you so much for taking the time to leave a 5 star review for Cloud Next. It is very much appreciated.

I'm so pleased that you have found our support team both knowledgeable and provided you with an excellent service.

Thank you again and if we can be of any help please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Consistently good quality support

I've been hosted by Cloudnext for many years now and as a total luddite when its comes to this sort of thing, the speed and explanations of their technical staff is why I stay with them. Always, very quick and always well explained.
Highly recommended.

30 March 2022
Unprompted review
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Martin

Thank you so much for taking the time to leave a review for Cloud Next, it is very much appreciated.

It's great to hear from a customer of many years and with such positive words about our support team. We think they are pretty fantastic!

Thank you as well that you would highly recommend us. As ever if we can be of any help please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Always a pleasure

Had my domains and hosting with cloudnext for years and always been a pleasure to deal with.

30 March 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Matthew

Thank you for your 5 star review of Cloud Next, it is really appreciated by us.

It's fantastic to read that over the last few years you have found us a pleasure to deal with for your hosting and domains - thank you.

We hope to continue to provide this to you for a long time to come and do get in touch if we can be of any help.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

I raised a ticket to ask a question and…

I raised a ticket to ask a question and issue was solved within 2 mins! Excellent service

30 March 2022
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Helen

Thank you for your Trustpilot 5 star review of Cloud Next, it is really appreciated.

I'm so pleased that our support team were able to quickly help and assist you with your question and issue and that you have found our service excellent.

As always if we can assist you further, please do let us know and get in touch.

Kind regards

Stephen
Cloud Next

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