Giacom Reviews 225

This service allowed me to decommission my Domain Exchange Server and re-use it for better things.- as my new workstation - I didn't have to build another computer.- a MASSIVE saving in and of itself. I can now get my e-mails on my Samsung Galaxy phone - which I could never do before. My costs have shrunk to relatively zero. Like I said - I've been looking for this service for years, and now I'v got it up and running (which was an absolute Doddle!) I am actively recommending it to my customers. This beats anything our local ISP can offer and at a fraction of their price too!.
Fully recommended without hesitation or reservation of any kind. Thanks a bunch.

Only recently signed up as a reseller and cannot help but be massively impressed with the support and responsiveness of everyone I've had contact with so far.

Messagestream always takes time to answer any questions, help and support me as reseller ,Shawn is always on the ball and give me information I would expect from company who deals with this service. I truly recommend their services

Message Stream's marketing department are very friendly with prompt response to customised marketing literature.

Welcoming team which have helped us every step

My business has been using MessageStream since August 2013 and we have found the staff to be friendly, helpful, enthusiastic and extremely dedicated. We have never experienced any outages or disruption to services and we know that should we require their support they will always be there either over the phone, live chat or by email. Stephen has been our go to guy, he is always on hand, easily reachable and always willing to help in anyway he can. We wouldn't hesitate to recommend the services that these guys provide - which in our opinion is unmatched in terms of quality, reliability, support and of course price. Keep up the good work guys and thank you for all the help and support you have provided to us.

Regards, Luke @ NCS Business Solutions

MessageStream lets us provide our customers with a fully managed Hosted Exchange solution. Their support has been fantastic and the management portal is really slick and easy to use.

Recommend Message Stream for great service, always happy to answer any questions and assistance when needed.

Looking for an easy to configure, robust hosted exchange offering, then look no further than messagestream. Really easy to set up and configure, with decent documentation if you need it and excellent technical support that treats you like a real person. Clients now demand more and more from their email service and messagestream often exceeds their demands. I'd thoroughly recommend the service.

In these annoying days of red tape when you need an answer ASAP to keep things going instead of logging calls & waiting for an email etc, most of the time you only need to have a quick direct chat with someone and the issue/s are resolved.
I have always found MessageStream very quick to respond and Stephen always gets back to me.
Its a shame more companies don't work this way.

Noam Hassan

IT Consultant and Specialist

I asked for a personalised copy of the Hosted Exchange PDF and I had one emailed me within the hour, along with other marketing material that I was able to use. Very impressed.

Their technical and marketing teams replied to all our questions within 30 mins max.

Wish more firms were as good

Easy to use software, combined with nice and fast support!

I've dealt with sales, customer service, accounts and tech. support - in each dept. Messagestream has provided top-notch service.

Messagestream are way ahead of the game when it comes to email. Their product is superb and the technical support guys really know their stuff. I wouldn't hesitate to recommend them to anyone that needs a solid reliable email solution.

We have been looking for an alternative to in house Kerio/Exchange servers and also Google Apps for some time. Office 365 didn't fit the bill as many clients are using Terminal Services and the licensing is a nightmare which left us with finding a hosted Exchange option.

I found Messagestream on Google gave them a call and within the hour we were set-up and I was adding the first mail boxes. I had a couple of queries, which were handled immediately all in all the most painless reseller set-up I've ever done, would thoroughly recommend them.

A dream to use that is, since being introduced to Messagestream we are very happy with the operation of the platform, the support levels received and the total lack of any issues. The standard filtering provided with all hosted exchange accounts is fantastic.

Communication provided regarding new and upcoming products has been second to none.

Looking forward to many years of ongoing service.

Excellent, first class and helpful service. Prompt responses to all questions and queries, helped me get everything set up with the minimum of hassle and absolutely perfectly for my needs. I would thoroughly recommend Giacom!

So, I've given 4 stars, only because I have not been here long enough to award five.
I have used this service for only a few months, and just completed our third migration. It just works!

Support team are prompt to respond, with a qualified, decent response. A phone number would be nice, but the ticketing system does the job.

The system is simple to work with, and we have been able to allow very basic level administrators complete most of the works.

I have high hopes for our continued relationship.

Hi your speaking to Stephen how can I help?

I remember the first call I made into Giacom many months ago when I decided to explore cloud based mail services. The first impressions Stephen gave me were excellent and up until we made the move his approach remained consultative, not pressured and answered every question I had. I was thinking this is too good to be true, its got to be more difficult that this.

It took me over 8 months to decide to migrate our Exchange services to the cloud from our dying SBS 2003 server. Why so long? All the usual concerns really. Nervous on the migration, was it going to be as easy as Stephen said it would be?, what if I lose my email?

As it turns out I migrated over 30 mailboxes, upgraded 8 Outlooks editions and all supported by their team of Pre & Post sales teams it went seamlessly. Not bad considering my knowledge base. I did the migrations over a weekend and spent the Friday preparing new Outlook profiles for the switch over.

I only issue we had was with the Global Address Book not downloading. That was solved by a quick call into the Damien in the Giacom Support Team who regenerated the address book and within 24hrs we were firing on all cylinders......BINGO!

All I need to do now is migrate the other part of our business. So............if you want a hosted service provider put Giacom at the top of your list, you won't be disappointed.