Cloty Reviews 

still waiting for a top i ordered and paid for 21/12/2025. i sent email but still waiting in june 2026 for my top or money refunded

I ordered an item on 04/01/26 for the sum of £21.99 and have not received it!
I have the order number but unable to contact them!
Really angry and feel I have been scammed, which I probably have!!

Total scam I ordered jumpsuit beginning of January. No update only confirmation email £30 down the drain as emails just bounce back saying undelivered

CLOTY
Order No. 23-NCVLQID8
Placed on 2026-01-30

ORDER CONFIRMED
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Shipping Information
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Order Summary

Stand-up Collar Striped Casual Loose Cotton Jumpsuit
COLOR:Green,SIZE:UK 8-10
SKU: Stand-up Collar Striped Casual Loose Cotton Jumpsuit
￡22.99
X1 ￡22.99
Subtotal ￡22.99
Discount -￡0.0
Coupon Deduction -￡0.0
Taxes And Dues ￡0.00
Shipping Fee ￡2.99
Total ￡25.98
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I PLACED THIS ORDER AND NOTHING HAS ARRIVED I HAVE EMAILED OVER 10TIMES AND EMAILS BOUNCE BACK UNABLE TO DELIVER.

I bought a dress from this company on 13th Jan
Here we are on 17th Feb. No dress. Website showing this
•I EE S
17:43
• 61%
NEW YEAR SALE - FREE SHIPPING OVER € 29.99
CLOTY
Order No:
23-FZ5YHCFQ
Order Date:
2026-01-13 14:35:40
Shipment Status: To Be Delivered
Pay Method:
Credit Card
Payment Status: Payment Success
And their email address is just bouncing back as ‘undeliverable’

I order since January 2026 and I have not receive my order till now

Absolutely useless waited a month for a dress and kept giving excuses it was coming from China it appears Then they had sold out and waiting for another batch Good job i paid via Paypal They sent me a refund when I informed them of the carry on Will not order again from them!!!!! BTW I saw the ad originally of Face Book !!!!

Ordered a dress on the 29th of December paid for have the proof in my bank account.No dress and I have emailed Cloty but no reply. This company is a scam !!! It should be taken down and all the other sites associated with Cloty

I ordered and paid for a dress about 4 months ago and still haven’t received it and there’s no way to contact the company it’s a disgrace

I made an order since the 15th of January, 2026. I only received a confirmation email, and the items have not been delivered. I tried to contact them via the email address provided, but my email is not delivering.

Ordered dress and had to keep chasing delivery. Eventually arrived, cheap product, not great fit so wanted to return and get refund! So far offered me 30% off discount voucher!!! I don’t want that because I won’t be ordering again , looks like I’ll have to chase refund through my payment method as they are hopeless at communicating!!

Ordered dress early January, got confirmation email. Nothing arrived, Cloty email not working! Scam!!

Ordered clothing and paid , the email bounces back and the live chat on the website doesn’t exist
It’s a scam

Ordered Dress in December had one email to say it’s on its way since several emails to them regarding my delivery emails are not going through coming back as not delivered no address no refund no emails

Placed an order on the 15/12/25
Had no email confirmation only from a company called CS Help confirming my payment
Yet another con website these places should never be able to advertise