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CL Medilaw Reviews 34

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and supportive approach, making difficult situations much more manageable. Many highlight the exceptional customer service, noting that the team goes above and beyond to keep them informed and address their concerns with clarity and understanding. People frequently commend the service for its efficiency and the positive outcomes achieved, with many expressing gratitude for the successful handling of their claims. Reviewers often mention feeling treated as individuals rather than just a case number, appreciating the compassionate and reassuring manner in which their matters were handled.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the team's... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, compassion, and... See more

Claim

Consumers consistently report positive experiences with the claims process. Many reviewers express... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My case took several years to conclude which had been set out from the offset. Alex Tengroth and his team were meticulous throughout and kept me updated at regular intervals. I was required to provide... See more

Rated 5 out of 5 stars

I can't thank johnthan and his team enough for there incredible support they provide during my brothers brain injury compensation case,from the very start, they exceptional professionalism. The... See more

Rated 5 out of 5 stars

Everyone that helped with my case at cl medilaw was amazing. They are very professional and friendly, I would 100% recommend them to anyone. I spoke to a few people throughout my case but the 2 main p... See more

Rated 5 out of 5 stars

The most important thing is they treated me like a human and not just a number. They kept me updated with emails and phone call. Making things clear whilst making sure I understood the process. They a... See more


Company details

  1. Legal Services

Written by the company

Serious injury or mistakes in clinical care can have a life changing impact on your future health, wellbeing and finances. At CL Medilaw, we stand by people and families affected by Serious Injury or Clinical Negligence, offering support, guidance and advocacy to help them access the care, answers and compensation they need to start rebuilding their lives.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Support after road accident brain injury claim

As the brother of a patient who sustained a serious brain injury after being knocked off his bicycle by a hit and run driver, the hospital staff kindly informed me how to proceed with the legal implications of the accident. They suggested the possibility of using the services of C L Medilaw to take care of the legal side of claiming compensation from the insurance company of the hit and run driver.
C L Medilaw and Knights were absolutely brilliant from start to finish. The staff were extremely professional, well-informed and considerate throughout the long process of court cases and obtaining medical details relating to the case. The staff were all, without exception, caring, patient and understanding at what was a very difficult time for my brother and indeed our whole family.
I would absolutely 100% recommend C.L.Medilaw.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Earth angels...

I would like to share the joy I have experienced with CL Medilaw, having just received a settlement that was a lot more than I anticipated. I was the victim of medical negligence and the defendant admitted culpability very quickly. In spite of this, three firms I contacted refused to take my case as they didn't feel that there was enough potential gain for them. This was very disappointing but a friend of mine, whose daughter was equally the victim of negligence, recommended CL Medilaw, York. All I can say is that in spite of the lengthy process - it took nearly five years to get there - the team that supported me was unbelievably supportive, professional, courteous and competent. I will never forget Katie McNamara and Hannah Martin (Medilaw Chester) who, over time, became friends. Honestly, it was hard work due to the duration of the process but at no point did I feel like abandoning the claim as I felt so supported and listened to. I spoke with Hannah two days ago and was literally running out of superlatives to describe how unbelievable she had been. I believe in what I call our 'Earth helpers'. We come across them at crossroads throughout our lives and both wonderful people were effectively two of them. Thank you so much to you and if anyone ever finds themselves in a position where they have been a victim of medical negligence, I can safely advise you to reach out to CL Medilaw, especially the people mentioned in this review, as they will NOT let you down!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

CL Medilaw have supported me from the beginning of my case with professionalism, compassion and a wealth of knowledge. Time was taken to explain each step of a very complex litigation process in clear terms which made a very stressful situation easier to manager.

Commitment to achieve the best possible outcome was evident throughout and I always felt that my case was in safe hands, CL Medilaw were responsive and supportive whenever I had questions, concerns and needed further clarity.

Thanks to their expertise and commitment my case was handled successfully and I couldn't be more grateful for their hard work.

I would highly recommend CL Medilaw to anyone seeking legal support especially in complex birth injury matters.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy, knowledgeable team with a supported experience throughout

The team who worked on my case were knowledgeable and sensitive to my situation. I felt competently led through the process and fully informed throughout, their responsiveness and support made the whole experience much more manageable, less daunting and meant that the whole experience was less stressful than expected despite it being a highly sensitive topic and situation. I would highly recommend the CL Medilaw team, they are trustworthy, supportive and proactive and extremely professional, it was a very positive experience.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been extremely happy with the…

I’ve been extremely happy with the company handling my injury claim over the past three years, The way they managed my case has been incredibly helpful, and they earned my trust through their clear communication and honesty, They are a fantastic company with genuinely wonderful people.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Andrew and his team provide an exceptionally professional service, they were approachable, responsive, and genuinely committed to help me to understand every stage of the legal process.
They handled my case with sensitivity and clarity, ensuring I feel supported during what was a very stressful and emotional time. Communication is consistent and straightforward — no confusing legal jargon, just clear explanations and practical advice.
Medilaw combines professionalism, compassion, and strong legal knowledge. Thanks again Andrew for all your help and support

2 February 2026
Unprompted review
Rated 5 out of 5 stars

CL Medilaw the right choice

I started my journey with the team at CL Medilaw back in 2021. The team over the time have been amazing. The process appeared so daunting but they explained everything and were there for me every step of the way. There were so many things that I was not sure about, especially with all the legal language, they were so patient with me, making sure that I understood each step in the process. Over the four years that it took they kept me informed, even just reaching out and checking in, kept me reassured. It is a huge step to take when going down the path of claiming but I can honestly say that having the team at CL Medilaw in your corner fighting your case was the best decision that I ever made.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Highest praise for Super Solicitors

After suffering a serious injury, I was left immobile and unable to work. The prospect of finding solicitors to help me get back on my feet again, was daunting.

Thankfully, I found CL Medilaw.

Throughout my claim, from the very first meeting at my home, the care, attention to detail, and consideration of my circumstances were always taken into account.

Expert advice, legal strategy and most importantly for me, patience, was provided at all times throughout my claim.

I cannot speak highly enough of my experience with CL Medilaw, and in particular, Sunjay Patel. The hard work, legal insight and kindness he provided meant I had trust in process at all times, and ultimately got the desired result.

I cannot speak highly enough of my experience.

Thank you CL Medilaw, and Sujay Patel, for helping me get a pep in my step once more.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I used Medilaw’s Lincoln branch for a medical negligence claim after my son suffered serious head and facial injuries due to negligent fireplace fitting.

From the start, Helen Murphy was amazing, she was kind, caring, thorough and professional throughout what was a long process due to my son’s age. She kept me fully informed at every stage and made sure I clearly understood everything.

All the staff I dealt with were friendly and supportive. Toward settlement, Andrew Cragg handled the final stages of the case and was knowledgeable, approachable and very helpful.

I couldn’t be happier with the outcome and felt confident they secured the best possible settlement for my son. I’m incredibly grateful and would highly recommend Medilaw Lincoln.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with CL…

I had a great experience with CL medilaw. They were extremely professional and kept me updated throughout the full process and made the lengthy process less stressful. Everything was explained clearly and they were always happy to answer any questions I had. I would highly recommend CL Medilaw for anyone with a medical negligence claim especially Andrew and Sheena.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Medical misdiagnosis.

My experience was very good with constant communication and kept up to date with all information regarding my case.consultations and emails keeping me well informed. I would highly recommend there services.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

The Solicitor who handled my claim is…

The Solicitor who handled my claim is exceptional at his job and an incredibly kind guy. Professional, empathetic, honest and guided us all the way through the claim. His advice was always correct and he was always available, through a difficult time. His team were also professional, welcoming and empathetic at all times. Excellent firm

1 October 2025
Unprompted review
Rated 4 out of 5 stars

I had a great experience with CL…

I had a great experience with CL Medilaw. They helped me process a claim against the Motor Insurance Bureau and made the whole process much less stressful than I expected. Everything was explained clearly, they kept me updated throughout, and were always professional and supportive.

A special shout out to Jason. I really appreciated how smoothly he handled everything and would definitely recommend their services to anyone needing help with a claim.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Long Claim Process Positive Outcome

After a five years claims process following my son’s car accident,I can honestly say we are deeply grateful for the support we received from CL Medilaw.The journey was long and at times challenging but the team remained patient,professional and committed throughout.They kept us informed,answered our questions and continued to advocate for a fair outcome.Their persistence ultimately helped secure the compensation my son deserved.We are thankful for their efforts and the compensation outcome achieved on our son’s behalf.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

The most important thing is they… are compassionate and easy to get along with

The most important thing is they treated me like a human and not just a number. They kept me updated with emails and phone call. Making things clear whilst making sure I understood the process. They also showed compassion on what has been a traumatic experience in my life, They went above and beyond what I thought was possible from solicitors. Thank you Clmedilaw.

9 February 2025
Unprompted review

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