Clothes are not true to size
Clothes are not true to size, different fabric than the one in the description as well, it didn't look like the picture by itself.
Would not buy again really.
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Clothes are not true to size, different fabric than the one in the description as well, it didn't look like the picture by itself.
Would not buy again really.
I placed an order on January 10 and never received the item. After contacting customer service multiple times, I was told, twice, that I would be refunded for the missing dress.
However, despite these assurances, I still have not received any refund. I have now sent several emails (at least five), and the issue remains unresolved. Each time, I have to wait several days just to receive a reply, which makes the whole process even more frustrating.
No clear answer, no proof of refund, and no real follow-up from their side.
This is extremely disappointing and unprofessional.
I do not recommend ordering from this company based on my experience.
Edit : I finally got my refund, but it was a hard journey... I put a 2/5 because I got my refund but that's all.
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