While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Starting my business three years ago not knowing what site to use, I'm very happy I chose ClinicSense. The site is easy to navigate. Setting up your schedule is a breeze. If I have questions you can u... See more

Company replied

Rated 5 out of 5 stars

I love working with ClinicSense. They are easily accessible and respondent to all my questions and concerns. Their Support team is always helpful and kind. Most importantly, they are truly afforda... See more

Company replied

Rated 4 out of 5 stars

Just make easy, the invoice, receipts, making notes. Have everything in one place. I still think it’s a bit pricey but better than do everything by hand and paper.

Company replied

Rated 5 out of 5 stars

Clinic Sense is a great company and is one of the most professional I have dealt with hands down. Its a great user experience. Always quick to respond to tech issues, simple user friendly software and... See more

Company replied

Company details

  1. Software Company

Written by the company

ClinicSense is a clinic management platform built specifically for hands-on healthcare practitioners who want to spend less time on administration and more time with patients. The software includes online booking with automated appointment reminders to reduce no-shows, customizable SOAP notes and intake forms, secure and compliant EMR storage, and robust reporting tools to track performance and business metrics. Built-in communication features also help practitioners increase client retention and manage their online reputation with ease. ClinicSense is trusted by massage therapists, physical therapists, occupational therapists, osteopaths, chiropractors, acupuncturists, holistic medicine practitioners, and multi-provider clinic owners.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clients love this just as much as I do!

Clients love this just as much as I do! Between the automatic confirmation emails, reminder texts, marketing emails, online scheduling, and payment processing, it has been an asset to my business! We also love the integration with Google Calendar! Thank you!

18 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Thank you! We're so happy to hear that you and your clients love using ClinicSense 😊

Rated 5 out of 5 stars

I have used clinicsense for over 5…

I have used clinicsense for over 5 years now. Its very simple and user friendly. It has kept my business organized, and has also made bookings seamless for myself and clients. They are great to deal with and have amazing help options.

19 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Cynthia, we're so happy ClinicSense has helped you feel more organized and made it easy for you and your clients. Thanks for trusting us for 5+ years to play a small part in your business!

Rated 5 out of 5 stars

Takes the stress out of non-massage tasks!

I learned of ClinicSense when I was still in massage school in 2013 at a regional conference. At the time, I worked full time as a dental administrative assistant and was familiar with scheduling software pros and cons. I remember thinking if I ever did have my own practice, they would be my go to choice. After working for a couple of other practices with other software, I was anxious to get started with ClinicSense in 2021 when I finally went on my own. It is extremely user friendly and offers everything I need from booking to bookkeeping. My clients love the reminder feature, I love the communication tool for my monthly newsletter and overall the ease of scheduling helps me spend more time with clients than my laptop.

3 December 2025
Unprompted review
ClinicSense logo

Reply from ClinicSense

Wow! Amanda, thank you for the detailed review. We're so happy to have you as a long-time customer, and that ClinicSense is taking care of your admin so you can spend more time with clients!

Rated 5 out of 5 stars

Best Massage Therapy scheduling

From day 1 (March 2024) ClinicSense has made my business run smoother! The support , upgrades, and communication are the best. Not just scheduling, soap notes are amazing, gift certificates, revenue tracking, and more!

15 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Thanks, Jaime! We're so happy to hear you're loving using ClinicSense to run your practice.

Rated 5 out of 5 stars

customer service

customer service, the want to expand and getting ideas from their client base.

15 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Kala, thanks for the 5-star review!

Rated 5 out of 5 stars

Great System

Clinicsense is so user friendly and has every feature I could need as a massage therapist. Their staff help to resolve any issues quickly and efficiently, and put suggestions I’ve given them into action. It’s some of the best money I spend every month for my business!

15 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Hi Jenessa! Thank you for sharing your experience using ClinicSense. We're so happy that ClinicSense is able to provide everything you need to run your massage practice!

Rated 5 out of 5 stars

I have been a ClinicSense customer for…

I have been a ClinicSense customer for the last four years and I couldn't be happier. I find it easy to use, it's great for SOAP notes, online bookings, etc. The only thing missing is being able to create Memberships. I would like to phase out my package offer and instead offer a Membership. Hopefully, that is something they are considering.

14 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Hi Patricia, We're so grateful to have you as part of the ClinicSense community 😊. It's wonderful to know that SOAP notes, online bookings, and everything in between have been working well for you. We've shared your feedback about membership options with our product team.

Rated 5 out of 5 stars

Easy to use

Easy to use.
Good and prompt customer service.
Reasonable.

14 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Hi Takanori, thanks for sharing your feedback about your positive experiences with ClinicSense!

Rated 5 out of 5 stars

Very use-friendly.

The software is very easy to use, very user-friendly. All my tasks are accomplished quickly and efficiently. The online booking features have been effortless on my client's parts.

1 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Hi Stephanie, thanks for the review! ClinicSense is designed to make it easy for you and your clients to use. Happy to hear that's been your experience with us.

Rated 5 out of 5 stars

simple and easy

I find clinic sense easy to use and I enjoy its simplicity.
I am easily overwhelmed by too many applications within a program so I prefer clinic sense to other clinic software options.

14 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Thanks, REN! We're glad you found ClinicSense and enjoy how easy it is to use.

Rated 5 out of 5 stars

Convenient

Convenient, more and more manageable (templates for example)
Just missing the possibility to switch from English to French, depending the patient

14 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Thanks, Christian! Glad you're enjoying the convenience of ClinicSense.

Rated 5 out of 5 stars

Clinicsense is leading the way

Clinicsense is leading the way for easy 1 stop shop for small and large clinic operations. Seamless online booking and scheduling, reminders, and is 1 click soap notes are just a few of thr many features you get in clinic sense

8 April 2026
Unprompted review
ClinicSense logo

Reply from ClinicSense

Thanks, Josh! Love to hear that your experience with online scheduling and soap notes has been seamless.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look