ClickSend Reviews 3,505

I could never get your website to work. I would like a refund for the deposit I could not do anything with. Very disappointed.

Service is always up and support is 24/7 and prompt. I'd definitely recommend for commercial SMS. Pricing is fairly competitive.

Easy to use, great support, fair price.

Good driver
Good communication

Doesnt work on Argentina.
Calls not recieved, multiple rings, useless.

I love getting the responses from the end customer, and knowing it's all good, they got their receipt.

had an actual person helping us. Big thanks to Matt Caruso

I was in a time crunch for camper registration and not all that familiar with special emojis or character lengths. Tech Support (Kim) was absolutely amazing with helping both on the file upload of my contacts and especially on cleaning up my text. I am very grateful and the responses immediately started pouring in! Thank you! The kids win!

pretty simple, does what is says on the box without problems. was locked out of account as our IT had set up unknown email and mobile. Instantchat helped sort all at 5am in about 5 mins. great

Been using clicksend for a few years and they're always very helpful and things are easily described thus making it all easier to understand, clicksend tick every box, astounding service, thank you:)

Great platform for sending SMS messages. Support, especially from Cherry, is always friendly and efficient.

Email support for Username/Password support is very poor. The email does not come at all.

from the very first interaction, Brittany exceeded all expectations in terms of professionalism, attention to detail, and genuine care. It’s rare to find someone who not only responds quickly, but also takes the time to offer clear, thoughtful, and actionable advice — especially on a technical process like A2P campaign registration.

She didn’t just answer my question — she anticipated potential issues, walked me through corrections with precision, and even adjusted parts of the application to help ensure approval. Her communication was warm, intelligent, and solution-oriented. It felt less like customer support and more like having a dedicated expert by my side.

As someone new to ClickSend, this level of service gave me complete confidence in the platform. If there were a 6-star rating, Brittany would deserve it.

Thank you for turning what could have been a stressful setup into a smooth and positive experience.

– Rubén D. Muñoz

Have been trying to fix an API and integration issue for over 2 weeks now... ClickSend for some reason decided to stop working, and their support system is absolute garbage.

I like the service, but I've been waiting for 10 days now to a response to a ticket. After creating a follow-up ticket a few days ago, still radio silence... how hard can it be?

While looking for a replacement for the now dead AT&T Email to TXT interface, ClickSend looked promising. I don't need it for high volume traffic, I might need just one or two messages per month from a transmitter control unit that lets me know the station is off the air or tower lights have failed. While they said there was a free trial and subsequent messages were 2.5 cents each the big "GOTCHA" was that you have to "buy" one of THEIR phone numbers! Oddly enough the least expensive option was a toll free number but it was still a few dollars a month on top of the price per message. To me their advertising was deceptive by not mentioning this added cost before I went to the trouble of creating an account.I hate paying for something that I once was able to do for free. So I'm looking at other providers now.

Technical support is off the charts. These folk know what they're on about. They answered all of my questions quickly and effectively. We should all be so lucky to have such competent partners.

The support is top notch along with the service provided. In the future I wall always use ClickSend.