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"Celebrate Beauty Worldwide with clickritzy! Explore a world of beauty from the heart of America and Canada. At clickritzy, we bring you a curated selection of the finest fragrances and cosmetics, shipped to your doorstep, wherever you are in the world. Elevate your beauty game with us today!"
112 Capitol Trail A769, Newark, DE, USA , 19711, newark, United States
2.9
12 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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It was not great. I ordered perfume spray and you gave me shower gel without the perfume spray. The picture shows perfume spray but I got shower gel. Which I can't use on my skin. Thats why I buy the spray to spray my clothes. Then when I try to return, there is no return address or anything that says if I wanted to return it. I email someone and they never responded. I am not happy and will not use this again.
Its been forever since I made the order and till now I didnt recieve it! And you send me that to rate your service?
Please deliver first before asking for a feedback.
Thank you!
Reply from Clickritzy
Hello,
Thank you for your message, and we’re sorry to hear about your experience.
We completely understand your frustration, and we apologize if the feedback request was sent before your order was delivered. Those messages are sent automatically by the system and sometimes may arrive earlier than expected.
According to the shipping information, your order is still in transit. You can check the latest tracking updates here:
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9239590367757320033133
However, if the issue is still continuing or if you have not received your package yet, please let us know. We are here to help and will be happy to assist you in resolving the situation as quickly as possible.
Thank you for your patience and understanding.
you shiped wrong item. I sent 2 emails with no ans.and phone does NOT work.
Reply from Clickritzy
Hi John;
First of all, we would like to sincerely apologize for the inconvenience.
At the moment, our phone line is experiencing a temporary technical issue, so some calls may not be getting through. However, our email address is always active. We checked our system but unfortunately could not find any email from you, so it is possible that your message did not reach us.
You can also contact us anytime through Shopify Inbox Messenger, which is often the fastest way to reach our team.
You mentioned that you received the wrong item. To help us investigate and resolve the issue as quickly as possible, could you please send us a photo of the item you received?
We will be happy to resolve this matter for you as soon as possible. Once again, we are very sorry for the inconvenience and appreciate your understanding.
If a chargeback or dispute has already been opened with your bank, we would greatly appreciate it if you could consider withdrawing it while we resolve this matter for you.
When a chargeback is active, the case is handled entirely by the bank and can take several weeks or even months to complete. By resolving the issue directly with us, we can usually provide a much faster solution.
We truly want to resolve this situation for you as quickly as possible and make sure you receive the correct item or the appropriate solution.
Kind regards.
Great price. Took longer than expected to receive. Received in wonderful condition.
Took long to get my package and I was promise a gift and did not get it
Received items that were packed well & received in a timely manner (as advertised). Best price I found on line. Seller kept me advised about status of order.
There was something incorrect with first order and then Clickrity made it right. Thank you.
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