Terribly Payment Processor, avoid at all costs As of June 1st, there is no longer a fee free payment option. Expect frustrated payers complaining to you about this, constantly. Expect more missed... See more
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Their website really needs updating. I am tired of running into simple issues that could be solved if there were competent IT workers for ClickPay. They're worse than eBay with their outdated coding.... See more
I was initially nervous when something in the website was preventing me from adding a new apartment unit to my account. However, when I called customer service, after waiting in line for 10 minutes, I... See more
I don't know why any building management company would use this service. Clickpay's web payment access page never works making it difficult for customers to pay maintenance in a timely way. When you... See more
Company details
Information provided by various external sources
Complete platform for property managers and landlords to bill and collect payments online. Accept credit cards, e-check (ACH) and paper check payments. Integrate with your property management software. You don't even need a website! Call 1.800.533.79...
Contact info
Lakeside Boulevard 2201, 75082, Richardson, United States
- clickpay.com
This is a useless company feeding on…
This is a useless company feeding on people. I setup and autopay for my HOA dues thru clickpay. They send me a remainder 15 days before the date of autopay. Apparently the autopay did not happen and I had to pay another $100/- as penalty. Why they are seeking business from the other businesses when they can not be responsible for their lack of knowledge on how to do business.
15 August 2022
Unprompted review
Customer service chat feature is…
Customer service chat feature is deceiving. You wait about 20 mins in line to chat with someone. Once you're with an agent they say nothing for 10 minutes. When they type anything, no one is on the other end that is actually trying to help. They copy and paste the same answers to you while taking 5-10 minutes to respond. It is a joke. Auto-bots have been more helpful than these people who can't even type grammatically correct. And then have the audacity to copy and paste grammatically incorrect responses that they just used earlier in the chat.
5 July 2022
Unprompted review
AVOID
AVOID - this company has the worst support. After being double charged, I tried to contact support multiple times with no response.
14 May 2022
Unprompted review
If you have 2 payment accounts in…
If you have 2 payment accounts in clickpay, you will have trouble to pay separated. Also customer service is not available. They did not reply your question. Don't use it.
7 March 2022
Unprompted review
Horrible support no response
Can't add my property and no response from support. I've sent multiple emails over the past couple weeks. Horrible
13 January 2022
Unprompted review
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