first time ordering off of clickin it and never got a bundle so half my order was missing (i paid around £20 and this was £9.50 which is almost half) got a note in my package saying id be getting a re... See more
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Was absolutely great - delivery took a bit longer than expected but we endured a few bank holidays so they’re forgiven. I got £££ of goodies that I’ve shared with friends, family and coworkers and my... See more
So the items themselves have turned up OK 1 bag of the crisps split open and the flapjack yogurt bar had been split open which resulted in them being thrown away. The mystery box its self is really de... See more
One of the most competent companies we have ever worked with! We were astonished by how the Hampton team was able to lower our rates. I'm really delighted we decided to engage with Hampton Lovett sinc... See more
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Amazing selection
My boyfriend ordered us a mixture of item, it’s a great value for money and good variety of products!
Long delays with no warning and ignores requests.
According to CS, they have too many orders to deal with and have a 8 working day processing time. Yet they are still hard selling offers and deals and no-doubt taking even more orders. The long delay I could have accepted IF I had been made aware of that prior to my order (Was noted as a 3 working day processing time). Very little communication and even when a complaint was sent in asking for them to have either processed it by today (Monday) or please refund (as the order was for a half term treat for the kids). I get a bland apology and that it will be processed as soon as they are able (cue the 8 working day processing time).
Not too happy with my request for a refund being ignored but whatever, I asked if one of their deals could be added to the order (As the deal was coming to an end and frankly I'm not going to do a new order when I'm still waiting for my existing order) and was told bluntly by the GM (According to the email) that deals cannot be added to orders.
While I understand its a small family business, customer service doesn't cost much. Keeping customers informed of delays and giving them ETA's is key when there is a delay (Especially when the website states all orders will be dispatched within 3 days). But as my order hasn't been processed yet, they wouldn't even allow me to add to it?
It feels like the company is intent on gathering as many orders as possible, cite delays but still do the hard sell on new customers/orders and then do squat about it.
I will not be giving them my custom again and doubt if I will see the refund from my order that hasn't even been processed yet.
:(
Good selection, good service, no issues.
I've had a few things from them and it's always been good. I love looking what they have and love to try new things. Me and my husband like to try snacks from all over the world. He loves American ones the most so these guys are great and normally have a good selection.
AMAZING VALUE FOR MONEY
1st box from clickinit and I was not disappointed.
The offers they have on are amazing and you pay silly next to nothing prices for them.
This box we have will last a while bit already looking forward to my next order.
Keep doing what you're doing.
Amazing deals!
You can get some great buys here. I especially love the deals they put on which are usually under £1. The packaging of my items was 10/10 nothing was damaged during shipping. Would 100% recommend shopping here to anyone and I will certainly be shopping here again.
Amazing value
We order once every few months for the 25p flapjacks and the weekly deal! Ideal for packups, date nights at home or just something different to what’s available in supermarkets
Highly reccoment Clickint
I've ordered a few times from Clickinit and have loved every order! Really good communication and if something from the deals is missing they replace with something similar. Highly reccomend. Great value imports and deals
Love!!!
Love this site! Great deals with amazing variety. Loving the USA sweet! Can’t wait for my second delivery.
Everything was great
Everything was great, quick delivery and such amazing deals available. Love being able to try snack from all over the world.
Had a couple of orders from these guys…
Had a couple of orders from these guys and the products have been amazing. Super prices and fast delivery. Only negative I have is they stopped the monthly box but still fantastic value for money xx
Amazing will definitely reorder
Amazing range of products me and the kids loved them and love the weekly offers available will definitely be ordering again!
Lovely buisness quick delivery and…
Lovely buisness quick delivery and prices are very reasonable x
This company is an amazing company…
This company is an amazing company great prices and amazing customer service will order from them again
Very good range of products
Very good range of products with different offers every week, fast delivery and packaged well with care. Would 100% use again. Thank you!!
Great value for money .Loved the…
Great value for money .Loved the mixture of different treats to try.
Deals are well worth the money and…
Deals are well worth the money and there’s always a range of things to try! Delivery is quick and packaged very well!
Huge range of items at great prices
Ordered a few times and never been…
Ordered a few times and never been disappointed massive variety of sweets and treats, amazing service and brilliant weekly deals id highly recommend
Amazing
Amazing. Great items. Used them several times and there items are amazing well worth the money.
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