ClickCease by CHEQ Reviews 517

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Quality follow up service We are really hard hit by invalid clicks on our Google KW SEM for months. Happy to be supported by a chain of follow reviews from Lior and technical team to keep di... See more

Rated 5 out of 5 stars

The PPC Protection with Google Ads has great features and works - best of all. Thanks to their "live chat" feature - the team takes the time to resolve via chat or email and did an excellent job comm... See more

Rated 5 out of 5 stars

ClickCease is one of the best online bang for your buck products/services. They have save me tons of money on my Google Ads account by heading off unwanted ad clicks. It's a no brainer to use ClickC... See more

Rated 5 out of 5 stars

We have clickcease installed on our websites. It solved our problems with the bots wrecking our ads budget. Their customer service is top of the line. I had on their guy Martin Tsvetkov on the chat fo... See more

Company details

  1. Media Company

Written by the company

Stop Google Ads Click Fraud and Facebook Ad Fraud with ClickCease. A top-rated Click Fraud protection and detection software, ClickCease helps advertisers and brands boost their PPC campaigns and save their ad spend by blocking fake clicks and audiences. The solution features 24/7 campaign monitoring, automated real-time IP blocking, site recorder, custom detection rules, and detailed reports.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

517 reviews

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Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

one investment that's truly paid off

There is absolutely no doubt in my mind that without Clickcease, I wouldn't have been able to save at least 33% daily cost for my business. If I've made one investment that's truly paid off, it would be paying for Clickclease. Before signing up for the subscription plan I had a lot of questions and Clickcease was quick and courteous with their response. It was super easy to install, to use, and monitor performance. Aleks provided awesome service, he truly lives up to the customer service superstar!

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Awesome support

Awesome support. Our ROI is through the roof. Support was great, timely and extremely knowledgeable. The platform is easy. If you are spending money on ads, but not with ClickCease, I need to feed you glass shards.

20 September 2022
Unprompted review
Rated 1 out of 5 stars

Porque não recomendo!

Because I don't recommend it!
Am sorry! but I don't recommend it anymore, recently the support is very bad with the change of employees or the change of strategy in serving old customers! I made the annual payment and the customer service got really bad. Recently I noticed that in one year I only had an invoice for the service provided for about 4 months, without the other invoices I had problems with the tax authorities, because I could not include it in the income tax return! I contacted them and they told me they would fix the problem, but it's been months and nothing, not even a response! I go into support and nothing! I won't deny that I like the Tool, but if you need support, you'll end up losing your customers one by one, so I don't recommend it at the moment!

Lamento! mas não recomendo mais, recentemente o suporte tá muito ruim com a troca de funcionário ou a mudança de estratégia no atendimento pra clientes antigos! Fiz o pagamento anual e o atendimento ao cliente ficou muito ruim. Recentemente verifiquei que em um ano só tinha nota fiscal do serviço prestado de uns 4 meses, sem as outras notas fiscais fiquei com problemas o fisco, por eu não poder incluir na declaração do imposto de renda! Entrei em contato e me disseram que iriam resolver o problema, mas já faz meses e nada, nem resposta! Entro no suporte e nada! Não vou negar que Gosto da Ferramenta, mas se precisar de suporte, vai acabar perdendo seus clientes um a um, portanto no momento não recomendo!

18 September 2022
Unprompted review
Rated 5 out of 5 stars

account overview

I had an issue with understanding my account information and charts, however an agent was very kind and patient into explaining the details on how I can work my way around the account easier. I appreciate the assistance, keep up the good work.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Software

I had stopped using them before to save money, but then my client recently just slammed with a bunch of clicks which disrupted my Google Ads campaign. I will say that their customer service is legit and I am happy with them. Something I would recommend to anyone.

17 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Product

Excellent product.. I can’t imagine advertising without it now.
The support is top notch and the app has a lot of informative instructional videos for every section which I have found to be exceptionally handy. Additionally, I’ve used the live chat support for answers to my myriad of questions and they have been equally informative and very responsive.
I feel more confident advertising and am now upping my adspend.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Probably the best customer service i…

Probably the best customer service i have ever received. If i have any questions at all i just pop on the live chat and get connected to an expert immediately. I can then ask them as many things as I want and they all get answered in brilliant detail every time. so easy and great.

5 July 2022
Unprompted review
Rated 1 out of 5 stars

Does NOT covered smart shopping campaigns

Be careful about what they say.

They can't blacklist ANY ip on smart google campaigns and Performance Max campaigns. Even if they have wrote an article about it, this is NOT true. I spoke with them in the chat. After digging few hours, they admited that it was not possible.

BUT in the same time, they write articles on the web that they do it perfectly.

Write on google this :

Making Sense Of Adwords Express & Google Smart Campaigns

Be carreful because they hide this information by purpose.

I wanted to share also pictures and screenshots but unfortunately, TrustPilot doesn't autorize it...

30 June 2022
Unprompted review
ClickCease by CHEQ logo

Reply from ClickCease by CHEQ

Google ads does not allow IP blocking in smart campaigns, performance max campaigns etc. These campaigns are usually complimentary campaigns for other more advanced campaigns and as such, we’re able to identify all the fraud in your smart campaigns so you can always have full transparency. More importantly, we can block fraud in your advanced campaigns, based on the data from your smart campaigns, to reduce the click fraud substantially. Unfortunately you came across an old blog post of ours which wasn’t updated in some time and we apologize for that. Thanks to your feedback, we have updated the content and hope to have the option to work with you in the future as we now have a lot more advanced cyber security solutions like bot Zapping for Wordpress, Facebook ads protection and more.

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