CleverReach Reviews 105

TrustScore 4 out of 5

3.8

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Company details

  1. Software Vendor

Written by the company

Kommunikation ist unsere Leidenschaft: Bei CleverReach dreht sich alles um richtig gutes E-Mail Marketing. Das intuitive Newsletter Tool unterstützt Unternehmen weltweit bei der Umsetzung zielgruppenorientierter Marketingkampagnen und zählt zu den international führenden Lösungsanbietern für E-Mail Marketing. Erreichen Sie Ihre Kundschaft individuell mit den für sie relevanten Inhalten, zur passenden Zeit, am geeigneten Ort! Der intuitive Drag & Drop Editor macht professionelles Newsletter Marketing schnell und einfach für alle Anwender. Und mit smarten E-Mail Marketing Automationen können Sie ganz bequem mehrstufige E-Mail Strecken für personalisierte Kundenkommunikation erstellen und vorausplanen. Zahlreiche Schnittstellen zu relevanten Content-Management-, CRM- und Shop-Systemen machen Ihr Marketing noch effizienter. Dabei werden höchste Datenschutz-Standards, weit über die gesetzlichen Anforderungen hinaus, beachtet. CleverReach punktet zudem mit einer besonders guten Zustellbarkeit – für E-Mails, die wirklich ankommen. Starten Sie kostenlos mit E-Mail Marketing im Gratis-Lite-Tarif mit 250 Empfängern und 1.000 E-Mails pro Monat. Im monatlichen Pro-Abo kann das Tool im vollem Funktionsumfang genutzt werden.


Contact info

3.8

Great

TrustScore 4 out of 5

105 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Zuverlässiges E-Mail-Marketing-Tool…

Zuverlässiges E-Mail-Marketing-Tool ohne viel Schnick-Schack. Gut zu bedienen, stabil in der Performance.

21 November 2024
Unprompted review
CleverReach logo

Reply from CleverReach

Hallo!

Vielen Dank für Ihre positive Bewertung unserer Software zum E-Mail-Versand – es freut uns sehr, dass Sie mit uns zufrieden sind. Sollten Sie Verbesserungsvorschläge haben, senden Sie uns diese gerne jederzeit zu, wir sind immer sehr interessiert an den Wünschen unserer Kunden!

Wir wünschen Ihnen alles Gute und weiterhin viel Freude mit CleverReach!

Dennis vom CleverReach-Team

Rated 1 out of 5 stars

They are not legit about their services

they just gave me a free trial, and before sending my first email they closed the account mentioning I need to pay. very discouraging

6 February 2023
Unprompted review
CleverReach logo

Reply from CleverReach

Dear Mahmoud,

We are very sorry to hear that you have not been able to use our software in the way you had expected for your specific use case.

The purpose of our free trial month is to allow you to test the features of the plan you have purchased for free for one month. Only after the free month has expired will you be charged for the plan you have booked. In addition to the free month, CleverReach offers a permanently free plan (Lite plan). The Lite plan allows you to send a maximum of 1,000 emails per month to up to 250 recipients. As soon as you want to send out to more recipients or more emails, you will receive a notification that you should switch to a suitable paid plan. There is no automatic upgrade.

In order to activate your account to send newsletters, we need your company's contact details in the account settings. Once you have entered the required details, the account will be activated and you will be able to send emails. Payment information is not required. We apologize if communication has been misleading.

However, to rule out the possibility that your case is very unusual or has not yet been considered, please send us an enquiry via our Help Center (https://support.cleverreach.de/hc/en-us/requests/new), with reference to your current rating, your name here on Trustpilot and your CleverReach customer ID. We will do our best to help you achieve your goal.

We wish you all the best for the future!
Joana from CleverReach

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