Clerx Reviews 

3
TrustScore 4 out of 5

4.0

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Company details

  1. Software Company
  2. Automation Company
  3. Business to Business Service
  4. Call Center
  5. Software Vendor
  6. Telephone Answering Service

Written by the company

Clerx helps law firms turn more inquiries into clients through responsive, reliable, and personalized intake. Our AI-powered intake team, Donna, answers phone calls and messages 24/7, helping law firms ensure that potential clients receive an immediate response, even after hours or when staff members are busy. Donna can answer common questions, collect relevant information, qualify potential clients based on each firm’s criteria, schedule consultations, collect consultation payments, and transfer urgent or qualified calls to the appropriate team member. Clerx supports intake across phone, website chat, text messaging, WhatsApp, Facebook Messenger, and Instagram. Donna can communicate in English, Spanish, and more than 40 additional languages, allowing law firms to serve a broader range of potential clients without adding administrative workload. Every Clerx experience is customized to the law firm. We work closely with each client to understand its practice areas, processes, tone, qualification requirements, and scheduling preferences. Clerx also connects with many of the tools law firms already use, including popular legal practice-management platforms, calendars, scheduling systems, and payment providers. Clerx is designed specifically for consumer-serving law firms, including immigration, estate planning, elder law, family law, criminal defense, and other practices where responding quickly and handling every inquiry professionally can make a meaningful difference. Our goal is simple: help law firms provide a better experience from the first interaction, reduce missed opportunities, and give their teams more time to focus on clients and legal work. Clerx is a technology provider and is not a law firm. We do not provide legal advice or legal representation.


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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

All reviews

(3)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and service

Clerx is great. They worked really closely with the firm to make sure to optimize to our needs, which most companies do not do. They're also super responsive in that anything we needed adjusted or changed, they helped us quickly. We are a busy immigration law firm from NJ with a large team, and over the last couple of years the demand for immigration services has grown significantly. At one point, it became very difficult for our team to keep up with the number of calls we were receiving, so that's why we sought them out in the first place. We're still here nearly 2 years later and I think that really says something for the quality.

17 September 2026
Unprompted review
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Reply from Clerx

Aleksandra, thank you so much for this thoughtful review and for trusting Clerx with your firm’s calls for nearly two years. It has been a privilege to support your team as demand has grown, and we’re especially glad that our responsiveness and willingness to adapt Clerx to your firm’s needs have made a difference. We truly value our partnership and look forward to continuing to support your team for many years to come.

Michael, Co-founder & CEO of Clerx.

Rated 5 out of 5 stars

Helps me manage my calls

I’m a real estate attorney, and Clerx has been very helpful with my incoming calls. It handles calls when I’m busy, filters out the ones that don’t need my attention, and makes sure I know about the important ones.

I don’t have to stop what I’m doing every time the phone rings, and I worry less about missing a potential client.

Michael and the team are also very easy to work with and quick to help whenever I need something changed. I’m very happy with Clerx and would recommend them to other law firms.

25 August 2026
Unprompted review
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Reply from Clerx

Diana, thank you so much for your thoughtful review and recommendation. We’re glad Clerx helps you stay focused on your work while ensuring that important calls and potential clients receive the attention they need. It’s a pleasure working with you, and our team is always here whenever you need us!

Michael, Co-founder & CEO of Clerx

Rated 5 out of 5 stars

No more chasing missed calls

My immigration law firm has used Clerx for 18 months. Before Clerx, many calls went to voicemail and callers often hung up without leaving a message. I spent too much time listening to voicemails that were not worth my time, only to find that many were spam, while worrying that a real prospective client might be among them.

Now Clerx answers 24/7, gathers intake information, and schedules paid consultations. When I’m working with clients or spending time with my family, I know new inquiries are covered. As a firm founder and a mom, that is a huge relief.

Michael and Eldar have remained involved after setup. They check in regularly and make adjustments whenever I need them. Clerx saves me time and gives me confidence that potential clients will not be missed when I cannot answer.

15 September 2026
Unprompted review
Clerx logo

Reply from Clerx

Denise, thank you for trusting Clerx with your firm’s intake over the past 18 months. It means a great deal to know that Clerx gives you confidence that prospective clients are covered while freeing you to focus on your clients and your family. We truly value our partnership and look forward to continuing to support you and your firm!

Michael & Eldar, Co-founders of Clerx

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