I like checking my credit score on ClearScore, seeing as there is extra information, news and updates that I can read when getting my report. The website is very user friendly and easy to navigate. Al... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
My address was not listed as an option after a recent house-move. I cicked 'Help' and was connected to an automated assistant and talked through yes/no questions. Ultimately having to enter the new... See more
Great service and very responsive, I have an issue were my score was only 600 and my old address was displaying on my account, this information needed to be updated for my mortgage application. The te... See more
"Brilliant for keeping an eye on your credit score. It’s become part of my routine to check in and see how I’m doing. It’s all laid out clearly without any fuss, which is exactly what you want. Top-ti... See more
Company details
- Credit Bureau
- Alternative Financial Service
- Car Finance and Loan Company
- Credit Reporting Agency
- Online Marketplace
- Price Comparison Site
About ClearScore
Written by the company
Welcome to ClearScore.
We want to make the confusing world of finance clearer for everyone, so we’re dedicated to helping you improve your financial wellbeing.
As the UK’s #1 credit score and report app, we want you to be ClearScore sure about your credit choices.* That's why we show you your credit report every week and give you easy-to-action tips to help improve your score.
Your credit score is simple: it’s out of 1000 so it’s easy to remember. And we help you understand exactly what makes it move.
Whether you’re looking for credit card, loan or car finance offers, we want you to be ClearScore sure about your finances. That’s why we show you personalised offers and tell you if you’re pre-approved, so you can apply with confidence. We always rank the offers based on what’s best for you. And our Triple Lock guarantee locks in the interest rates, credit limits and pre-approvals you see on your ‘Offers’ page. So when you apply, you can be certain that what you see is what you’ll get.* That’s as long as your application details match what you told us, and you pass the lender checks.
Join 16 million users worldwide and start taking control of your finances. ClearScore – better than ever and free, forever.*
*ClearScore is a credit broker not a lender
*Pre-approval doesn't always guarantee acceptance
*18+, registration required, T&Cs apply
Contact info
Vox Studios, VG 203, 1-45 Durham Street, SE11 5JH, London, United Kingdom
- clearscore.com
4.5
Excellent
32K reviews
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How this company uses Trustpilot
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Accurate monthly profile score updates
Accurate monthly profile score updates. Quick and effective when handling a dispute.
27 March 2026
Unprompted review
They don't give up on customers!
They don't give up on customers. They always ensure that customers are paired with the services that fit.
5 April 2026
Easy to use
Clear score is easy to use and really reassuring to see that following previous fraud attempts I can sleep soundly knowing clear score is monitoring my credit
5 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
KEEPS SAYING UPDATED IN 5 DAYS THEN 2…
KEEPS SAYING UPDATED IN 5 DAYS THEN 2 DAYS THEN 1 DAYS
I PAY EVERYTHING ONTIME.OR BEFORE DATES AND NO INCREASE IN MY CREDIT SCORE!!!!
ALSO WHEN TRYING TO LINK MY BANK IT DOESNT LINK - I THINK THE LINK IS BROKEN OR ITS A SCAM.
IM NOT TRUSTING THIS SITE. ALL IT SEEMS TO WANT ME TO DO IS APPLY FOR CREDIT CARDS/LOANS WHICH I DONT NEED OR WANT!!!!
5 April 2026
Reply from ClearScore
Hi Gillian,
Thanks for your review. We appreciate you taking the time to leave us feedback regarding the ClearScore credit report.
We would love to sort this out for you. Could you please email us at help@clearscore.com?
Many thanks,
Sami
Reply from ClearScore
Hi Maria,
Thanks for your review. We appreciate you taking the time to leave us feedback.
We’d like to know more about what went wrong. Could you please email us at help@clearscore.com so we can look into this for you?
Many thanks,
Hazel
I find Clearscore very useful and keeps…
I find Clearscore very useful and keeps me up to date. Highly recommend
31 March 2026
Its free easy to use and very helpfull…
Its free easy to use and very helpfull and informative.
10 April 2026
Unprompted review
The balance s on my account don’t seem…
The balance s on my account don’t seem to change Some have had the same balance for months one account has 139 left and it’s be stick on 469 for four months
10 April 2026
Unprompted review
Reply from ClearScore
Hi Colin,
Thanks for your review. We appreciate you taking the time to leave us feedback about the issue you are facing about the balance not updated on your report.
We would love to sort this out for you. Could you please email us at help@clearscore.com?
Many thanks,
Ashish
Everything it very good customer…
Everything it very good customer service from start to finish
31 March 2026
Clear and precise
30 March 2026
Reasonable app. - Arrogant customer service.
Reasonable app. Customer service think reasonable means exceptional and have asked me to adjust my score.
1 star.
1 April 2026
Reply from ClearScore
Hi there,
Thanks for your review. We appreciate you taking the time to leave us feedback regarding the ClearScore app.
We would love to sort this out for you. Could you please email us at help@clearscore.com?
Many thanks,
Sami
Makes it so easy to check my credit…
Makes it so easy to check my credit score and to see the updates and how certain things affect my credit score. Amazing app and it’s free.
4 July 2025
Reactive customer service support (email)
After raising a ticket with the team to help me log into my account, Fahad respond to the query and had my account restriction lifted. Appreciate the quick response time to the ticket
9 April 2026
Unprompted review
Very easy to register
Very easy to register, well explain and can check credit score easily.
30 March 2026
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