ClearMatch Reviews 

24,233
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,337 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding them through various health insurance options. Consumers truly appreciate the warm personalized attention, genuine empathy, and clear step-by-step explanations provided throughout the entire enrollment journey. However, some customers also noted that the consultation process can occasionally take a significant amount of time as agents thoroughly review every single detail. A few customers also mentioned that having even more detailed written breakdowns of specific service plans would make navigating choices much easier.

What people talk about most

Staff

People report positive experiences with staff, highlighting representatives who are exceptionally... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents for being... See more

Service

Customers had positive experiences with service, noting thorough, knowledgeable, and courteous agents who... See more

User experience

Clients share positive opinions on user experience, highlighting how helpful, clear, and patient online... See more

Subscription

Reviewers highlight great satisfaction with the subscription process. Consumers note that conversations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cindy was professional, well-informed and patient when I was slow to respond. Before we did anything else, she asked me what was important to me, and when I answered she then asked follow up questions... See more

Rated 5 out of 5 stars

Brianna is always so friendly and personable. She also helped me leave horrible United Health along with Indemnity Insurance that I wasn't happy with. I believe what she set me up with is so much be... See more

Rated 5 out of 5 stars

Justin made it very easy. He was friendly and thorough and explained everything to me. He was also very patient with me and all of my questions. I had a much better understanding of how the plan works... See more

Rated 5 out of 5 stars

The online agent was very clear and patient with her explanations, and I was able to get the product I want and need without having to explain or argue. Very good experience so far.


Company details

  1. Health Insurance Agency

Written by the company

At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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4.8

All reviews

(24,233)

4,256 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff was very…Informative

The staff was very imformative,polite,let me askmy questions,n my trying to change.plans from Aetna to Anthem blue cross blue shield!I was allotted my time for the staff to imform me properly n then email me right back.info n their telephone numbers!I was quite.impressed!

25 August 2026
Rated 5 out of 5 stars

My agent was very professional took the…

My agent was very professional took the time out to find the right plan. I will give you guys a five star all the way, but give her a 10 star I have very please for clear match thank you guys so much and I will be referring other customers to you guys.

24 August 2026
Rated 1 out of 5 stars

Terrible company!!!!

Terrible company!!!!! Would NEVER recommend!! Gave grossly wrong information at the time of reviewing health insurance options! Then never received my cards or any information in a timely manner (still nothing). When you try to reach your agent or supervisor it is impossible!!!!!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

My experience is consistently positive…

My experience is consistently positive each year due to the exceptional service provided by Lawrence Yee as my agent. He consistently identifies and implements the most advantageous plans tailored to my needs. I feel assured during all communications, as I have full confidence in his commitment to prioritizing my best interests.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Objective

The person on the other end of the phone was extremely knowledgeable, very patient, good at explaining complicated information, And polite.

21 August 2026

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