Cindy was professional, well-informed and patient when I was slow to respond. Before we did anything else, she asked me what was important to me, and when I answered she then asked follow up questions... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.
Contact info
3 Corporate Drive, Suite 300, 06484, Shelton, United States
- 1-888-992-0738
- customercare@clearmatchmedicare.com
- clearmatchmedicare.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Agent explained and went over…
My Agent explained and went over everything I needed along with meds very helpful
Knowledgeable Pleasant
Knowledgeable Pleasant. Answered all my questions. I'm wondering if I was speaking to AI
My agent made finding a plan simple
My agent Jessica Pena helped me tremendously in choosing an advantage plan through Aetna. It has everything I need and fits well within my budget.
I couldn't have done it without her.
Excellent Experience
In one call, Lisa listened to me intently, discussed my insurance needs with me, recommended the way forward, and resolved everything for me in very little time. I was very thankful to have her come alongside and walk me through a process that was confusing and foreign to me. I greatly appreciated her expertise and patience combined with her professionalism. She made the entire experience, which I had been dreading, painless for me.
My agent is a marvel.
My agent is a marvel.
She's been exceedingly helpful with everything.
Matthew was very knowledgeable and…
Matthew was very knowledgeable and helpful! He did exactly what I needed with no confusion or misinformation.
What I liked about my experience with…
What I liked about my experience with clear match was how helpful the agent was that was helping me with the process and explained everything to me.
Understand the insurance person I had
Understand the person I had, not a person I couldn’t understand. Explain everything I needed to know, even gone over it twice,
Great rep
Great rep. Awesome personality. Friendly. Knowledge. Professional and fun to work with. 😊
A 5-Star Experience!
The Professionalism and thorouhness of the process, content and comprehensive knowledge explained, allowed me to be educated and comforted with a first time transitional need of my Medicare program, all presented by Agent: Rachel Cristino!!
Easily a 5-Star experience for me!
The person checked all options in my…
The person checked all options in my zip code to give the best option for me.
I talked to agent Sandra Torres
I talked to agent Sandra Torres, and she was so professional, so detailed, and patient in explaining the plan. She showed it step by step, explained everything clearly, and made the entire process so pleasant.
Natalia Davis was my care coordinator…
Natalia Davis was my care coordinator and my first contact with Clear Match She is highly knowledgeable about my options and helped me find a good fit. very personable and kind.
They stay in contact
They stay in contact, explain in detail, answer questions and are very polite and respectful .
The listened.....they got to know and…
The listened.....they got to know and understand my needs then found me my best provider for Mr specifically
I had a phone call from sn agent
I had a phone call from sn agent
She I ntroduced herself before we did anything. First conversation we went over.plans snd tried to find the right one
Second call we went into mire detail
I ask questions and she was patient and ver kniwledgeable. Shr called back checking b to see if I had questions gave me her number and could c all anytime
Thank you Sherry
Ben was so knowledgeable and helpful
Ben was so knowledgeable and helpful. Made the change of insurance provider so easy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








