Clear Crystal Reviews 2,255

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the jewelry and Christmas crackers, noting they offer great value for money. Many people appreciate the quick delivery service and the ease of ordering, often highlighting the beautiful presentation of items. However, some customers were not happy with the quality of certain items, especially gifts received in crackers, describing them as cheap or not matching advertised descriptions. A few people also mentioned issues with incorrect items being sent or free gifts not being received as expected, though customer service often resolved these promptly.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are delighted with the quality and beauty... See more

Quality

Customers had positive experiences with quality, often praising the excellent craftsmanship and durability of... See more

Order

Clients share positive opinions on order. Many customers found the ordering process very easy and appreciated... See more

Delivery service

Users describe positive interactions with delivery service. Customers frequently praise the quick and fast... See more

Value for money

Consumers are highly satisfied with the value for money. Many reviewers praise the fantastic prices, good... See more

Based on these reviews

Rated 5 out of 5 stars

Bought lovely bracelet had compliments ordered 2 for presents saw necklace matching ordered to go with one of bracelets then one for myself. By buying staggered I also had free items plus 2 calendars... See more

Rated 5 out of 5 stars

Hi I've bought from this company a few times,mainly for Christmas and anything I've bought was great value for money! My daughter and granddaughter loved the jewellery advent calendars and I loved t... See more

Rated 5 out of 5 stars

Couldn't place my order at first, but an email sent and answered very quickly everything went through. Delivery was in two days, and the quality was excellent as always. Have made purchases in the pas... See more

Rated 5 out of 5 stars

I ORDERED QUITE A FEW ITEMS , ALL RECEIVED WITHIN A FEW DAYS. MY FAMILY, DAUGHTER, STEP DAUGHTERS, GRAND DAAUGHTERS, GREAT GRANDDAUGHTERS & A FEW FRIENDS ALL WERE GIVEN CLEAR CRYSTAL GIFTS ALL GREATLY... See more


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Valentine's crackers ❤️

I got the his and hers Valentine's crackers and wasn't expecting much at all however the bracelet I got was stunning! My partner got a bracelet too. We even got a small dice game which I thought was cute and a love heart chocolate each. On the whole fab...

P.S these also come in hers and hers, his and his.

3 February 2025
Rated 5 out of 5 stars

Advent calendars

I have ordered 2 of the advent calendars the beauty of these are I have got them in the sale and they are fine to put away for this December,which is much better than a chocolate one and much more appreciated I’m sure xx

31 January 2025
Rated 1 out of 5 stars

worst communication I've ever had to…

worst communication I've ever had to deal with, I've sent a dozen or so messages that my crackers didn't have popping stripes. no one answers, I've lost money and fun for my family. a disaster

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Not a chance these are genuine…

Not a chance these are genuine Swarovski crystals.

Returned my poor quality crackers, emailed several times and no response and no refund.

I’m now £50 out of pocket and being ignored.

I had to write a review in the hope maybe they may take action

1 December 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered at the end of December…

I have ordered at the end of December and according to tracking record my order was delivered on 7th January but I'm still waiting for order to be delivered.
I cannot find phone number to contact them so I have sent 2 messages via the contact us form and sent an email in past 8 days.
I have had no response so far.

26 December 2024
Unprompted review
Rated 3 out of 5 stars

Purchased some for 2 years running

Purchased some for 2 years running, everyone loved them as a special add-on for Christmas. I ordered two more boxes just after Christmas and was told that they were being delivered on 4th January. Then said that they would be late by Amazon delivery. Anyway in the afternoon after two attempts at delivery which never happened, Amazon told me that they'd been rejected by me and sent back to seller. Even though they didn't turn up.

4 January 2025
Unprompted review
Rated 2 out of 5 stars

Item was to be delivered within two…

Item was to be delivered within two days by 30th December. It arrived 9 days later So I was unable to use the item.

Poor Customer Service invalid tracking number forwarded and no response to my email enquiries. Company only dispatched the item out after a dispute was sent via to them.

30 December 2024
Rated 5 out of 5 stars

Keeping older grandchildren happy

I have bought them for all my granddaughters they have all loved them which is a positive as it gets harder the older they get. They were ordered and delivered without a hitch which is a positive in my books.

30 December 2024
Rated 1 out of 5 stars

Paid for Amazon Next Day and it's been over 10 days and still nothing.

I placed the order on 27th December.
I paid for Amazon Next Day delivery.
It is now 6th Jan and I haven't received my order.
I understand it's the holiday season etc and wouldn't expect it the next day, but couriers have been working and delivering in this period.
I have emailed several times and had no response, though funnily enough I received a request to review, so I am leaving this review in the hope that someone can respond with an update to my order.

27 December 2024

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