Clear Braces Direct Reviews 131

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Graham is an amazing dentist ! Its not something you ever think you will need in your 40's but having had Invisilign by Graham was simple brilliant. He makes you feel very comfortable about the whole... See more

Company replied

Rated 5 out of 5 stars

Do not look any further. Clear Braces Direct are incredible, outstanding! The whole experience from “beginning to end”. Fast, efficient, personal, pleasant, caring, expert....if only every company cou... See more

Company replied

Rated 5 out of 5 stars

I’ve had an absolutely amazing experience with clear braces direct from the initial booking my scan right down to going for my final appointment! I was quoted more than double from my usual dentis... See more

Rated 5 out of 5 stars

I really couldn't be any happier with the service I received from the team at Clear Braces Direct (London). Dr Tinkler, Dr. Jas and Anna were all super professional, talked me through every step an... See more

Company replied

Company details

  1. Cosmetic Dentist

Written by the company

💎Invisalign's Diamond #1% of Top Performing Dentist in Europe ✴Custom Aligners from £74.66 p.m. over 36 months ⭐⭐⭐⭐⭐ Reviews 📲 Monitoring via a Dental App 💳 0% Finance upto 12 months 📍London/Newcastle FREE Invisalign Assessment & iTero Scan https://www.clearbraces-direct.co.uk/ See your NEW SMILE in 60 seconds https://www.invisalign.co.uk/SV/1015161#start


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

131 reviews

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Rated 5 out of 5 stars

I would like to say thank you again to…

I would like to say thank you again to Clear Braces Direct because I had a severe level of anxiety when it came to dental treatment and I have noticed that has really declined and that is thanks to Dr Jas that did my Invisalign successfully back in 2025 and the two amazing hygienists that have been so kind and informative (Fredricka and Katalin ) their standards have been consistent and I am very grateful for the service Clear Direct Braces have provided .

4 February 2026
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Dear Carla,

Thank you for taking time to write it. We have shared your message with the whole team and everyone is incredible grateful. We're especially happy that we were able to support you through your dental anxiety and make the experience a positive one. We are always here for you whenever you need us in the future.

Thank you again,
The CBD/CSDC Team

Rated 5 out of 5 stars

Couldnt recommend more.

Couldnt recommend more.

1 November 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Thank you for your recommendation Arunas!

Thank you again,
The CBD Team

Rated 5 out of 5 stars

Excellent practice

Have attended appointments here for some time now and I find the dentists and team to be excellent. I always feel very well advised and well cared for. The dentist’s manner is very reassuring and their technical skills are excellent. I am incredibly glad I chose this practice.

7 October 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Mrs V, Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience with our team and the care you received.

Thank you again,
The CBD Team

Rated 5 out of 5 stars

Highly recommend!

I have just finished my treatment at Clear Braces Direct and I could not be happier with the outcome. Not only do my teeth look and feel amazing, but the whole experience was second to none. The facilities are state of the art and spotlessly clean, the communication is excellent, and the staff are incredibly supportive and friendly. Dr Tinkler has a wealth of knowledge, and is kind, patient and gentle and the ultimate professional. I have already recommended this clinic to several friends, and would not hesitate to continue to do so. A huge thank you to Dr Tinkler and all the staff at CBD… I am truly grateful for everything you have done for me.

14 November 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Dear Jackie, Thank you so much for your kind words and glowing review! We're happy to hear that you’re so happy with your smile and that your experience at Clear Braces Direct exceeded your expectations. Dr. Tinkler and the entire team work hard to provide the best care possible, and it means the world to us to know you felt supported and valued throughout your journey.

We truly appreciate your recommendations and are grateful to have been part of your smile transformation. Thank you for trusting us, and don’t hesitate to reach out if you ever need anything in the future! 😊

Thank you again,
The CBD Team

Rated 5 out of 5 stars

100% Best!!!

100% Best!!!

13 November 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Thank you for your kind review Vaida!

Thank you again,
The CBD Team

Rated 5 out of 5 stars

Had a wonderful experience with not…

Had a wonderful experience with not just a great specialist but with very friendly and helpfull staff as well.
The hall process was very easy and clear and what most important with a fantastic result.
😁

13 September 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Andrius, Thank you for your lovely feedback! We’re so pleased to hear that you had a wonderful experience with our specialist and friendly team. It’s great to know the process was clear and easy for you, and we’re thrilled you’re happy with the fantastic result. Congratulations on your new smile! 😊

Thank you again,
The CBD Team

Rated 5 out of 5 stars

Friendly and helpful staff

I had an appointment with Dr Jas, and I'm very happy with the treatment. All of the staff is very helpful and friendly

19 October 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Dominnykas, Thank you so much for your lovely review! We're delighted to hear that you had such a positive experience with our team and that you’re happy with the results. Our goal is to make the process as seamless and clear as possible, and it’s wonderful to know we met your expectations. If you ever need anything in the future, we’re here to help. Enjoy your fantastic smile! 😊

Thank you again,
The CBD Team

Rated 5 out of 5 stars

Thank you!

Thank you, Clear Braces Direct- I’ve had great experience!!!!
Just finished my treatment.
Everything was smooth from start to finish.
Caring and professional staff.
Highly recommend!

11 November 2024
Unprompted review
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Reply from Clear Braces Direct

Zaneta, Thank you for your kind words and recommendation! We're thrilled to hear that you had such a great experience with us and that your treatment went smoothly from start to finish. Our team takes pride in providing professional and caring service, and it's wonderful to know it made a difference. Congratulations on completing your treatment—enjoy your new smile! 😊

Thank you again,
The CBD Team

Rated 1 out of 5 stars

Do not recommend

I had an awful and very long winded experience with them. Dr was friendly but he never actually corrected the problems I had with my teeth despite multiple visits and about 20-30 emails.I had at least 4 sets of additional aligners and still he could not get it right. I had to pay for each additional set. He refused to see it, simple as that. I was also left without a retainer. Agreed with the Dr that after all the trouble he would give it to me for free. When the time came (I had some issues so didn't go as soon as I finished treatment) but still, he then did not honour his promise and stopped responding to my emails. Went to another dentist who he recommended for bonding. That dentist saw the problem straight away that I was trying to get the CBD dentist to see. The CBD dentist often left me feeling silly for repeating myself over and over. I would not recommend them .Stay clear, stay clear of them.

1 August 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Dear Aline,

We are sorry to hear that you are disappointed with the outcome of your treatment. As your journey with us began in 2020, and our last contact was in 2022, it is important to note that we had advised from the beginning that the Invisalign Lite case you started is only open for 2 years, which limits our ability to order further aligners at this point.

Before starting treatment, we also discussed that while we could work to shift the lower teeth from right to left to improve the lower midline, it would not fully align with the upper midline. This was clearly explained to set realistic expectations about the possible outcome.

Additionally, as per our initial agreement, you were informed that the refinement processing fees and retainers were not included in the original package. This is standard practice, and we have always been transparent about these additional costs.

It is important to mention that this is the first time we have encountered a situation where a patient has such high expectations beyond what we can realistically achieve through orthodontic treatment. Perfection does not exist in orthodontics, and at some point, improvement must be accepted as a positive outcome.

We understand how much your smile means to you, and that’s why regular check-ins are essential to monitor progress. Unfortunately, it seems we did not hear back from you after our last communication.


Best regards,
The Clear Braces Direct Management

Rated 1 out of 5 stars

Absolutely terrible experience!

Absolutely terrible experience! Started off ok, travelling into Newcastle but because they wanted to keep appointments to a minimum they kept trying to avoid having to add attachments. This prolonged the treatment. I was originally told that treatment would take 6 months. Fast forward to December 2023, around 19/20 months into my treatment, I went for another appointment where they removed the attachments and told me that I needed 2 fillings that would cost £60 each. These would be done in January when I’d had a chance to get used to my teeth and decide what to do next.

Still really unhappy with my teeth in January, I told the dentist that I was unhappy as my teeth are still not straight. He scans me for another 12 sets of aligners and yet again doesn’t add attachments, absolute waste of time!

After the next lot of aligners, I had a telephone appointment with Richard where he told me he’d moved so I would have to travel a 2 hour round trip for an appointment. So I travelled and told him I still wasn’t happy with my teeth, one of them is twisted and really doesn’t look good. He told me that another dentist at the new place was a whizz at composite bonding and he would be able to make my twisted tooth look better. Went to the other dentist and he said there was nothing he could do and that I needed fillings that would cost £450. So I paid it and never saw the clear braces direct dentist again. Never got offered any reshaping, they weren’t bothered about whether I was happy or not and because I had a crown fitted I had to go over 2 weeks without a retainer meaning my tooth twisted back more. They sent them to me by post and no-one has bothered to follow up to check that the retainers actually fit. Absolutely terrible service, I’ve spent thousands of pounds and still don’t have straight teeth. I’m really unhappy, they knew I was unhappy and did nothing.

18 July 2024
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Dear Ashley,

We are truly sorry to hear that you feel this way about your experience. Our goal is always to provide the best possible care for each patient, and it’s disappointing to learn that you are unhappy with the results.

We have offered several opportunities to address your concerns and resolve the issues. However, it is ultimately your decision whether to proceed with further treatment. We understand your frustration with the time and appointments involved, but our decisions regarding attachments were based on clinical judgment to achieve the best possible outcome.

We are saddened to see this review on Trustpilot, as we would have preferred to continue working together toward a solution that satisfies you. As we've mentioned in our previous communication, if you decide to move forward, we remain available to help.

Kind regards,
CBD Management

Rated 5 out of 5 stars

Great service and very welcoming

Great service and very welcoming. Made the experience easy and was complete before I knew it. Defo recommend.

25 April 2023
Unprompted review
Clear Braces Direct logo

Reply from Clear Braces Direct

Jonny, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us and we appreciate you taking the time to share it with others. Thank you again :)

Rated 5 out of 5 stars

Cannon Street Dental Centre! Amazing!

I very pleased with my results. Dr Tinkler is amazing. I felt comfortable from the beginning. One thing that made me choose them apart from their professionalism is how simple the process was. Minimal face to face appointments but weekly interactions and weekly progress checks.
This was amazing as being a full time worker and student wouldn’t allowed me to have regular and more frequent face to face appointments. I’ve referred some of my friends too.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Great experience so far

Everything has been very smooth and every week my teeth are getting better. I booked the initial appointment very easily. The doctor was very helpful and explained everything in detail. The financing was straightforward and the braces arrived after a couple of weeks. The scanning machine has been super easy to use the I get comments from the team on the same day. I am still in the process but my teeth look great so far. Highly recommended clinic for Invisalign.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Extremely good service & value

Infinitely better experience than any dentist I found in Oxford, Marlow or Maidenhead. At least 30% cheaper too, and very honest, trustworthy, professional and patient team. Their app & tech for reporting progress from home is awesome and makes this experience super flexible (other dentists require you to go into the clinic every couple of weeks!). Ideal if you're on the move a lot, or want to go abroad.
I'd lost faith in dentists providing fair, honest and good value services until finding Clear Braces Direct / Cannon Street Dental centre. Would highly recommend to anybody!

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Dr Tinkler and his Team!

Thanks so much to Dr Tinkler and his lovely Team for all their professional help and attentive care during the last few months. Everyone was so supportive and Dr Tinkler really took the time to clearly explain the process and answer all my questions. I'm really happy with the results!

Many thanks to you all for your great service!

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Just got home with my new smile

Just got home with my new smile.

Yes, I know most people get their teeth straightened as a child, and I did feel a bit self-conscious putting myself first (finally), but I absolutely love what you and your team have achieved for me.

As far as I am concerned, my smile is now a work of art.

You should all be proud to be able to change people's lives in this way.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Hello everyone

Hello everyone , I wanna let you know , from my own experience that I have started with this clinic 2 months ago, and the doctors are very professionals good in what their doing , and an amazing hygienists very kind friendly and professional, they’re here to support you and to see done your goal and achievements of your invisalign.
Therefore with all due respect I highly recommend them ,I myself can’t wait to finish the treatment and all stages to have the perfect smile .
Thank you everyone, I’m very happy ! and the friend that recommended me to them.

8 July 2022
Unprompted review

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