The condition of our flat wasn’t any good and the cleaning lady transformed it into livable space again! We’re very grateful for the amazing work.
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See what reviewers are saying
Very disappointing experience. I paid for experienced cleaner which cost me extra +20%. The cleaner immediately started listing what she would not do and asked for extra payment for everything. D... See more
Company replied
The place was left absolutely sparkling. I was very happy and indeed surprised by how the lady that came in cleaned the Stove. When I walked inside the house it felt and smelt like a new home. It wasn... See more
304 pln paid just for nothing. Actually, my friend told me that they cant give necessary service. But I gave a chance and it didn't work out. The woman didn't bring the vacuum cleaner.Which I add it... See more
Company details
Written by the company
Jesteśmy firmą sprzątającą CleanWhale. Działamy w Warszawie, Krakowie, а także w Niemczech, Ukrainie i Łotwie. Swoją działalność rozpoczęliśmy w 2016 roku. Sprzątamy mieszkania, domy i biura, czyścimy meble.
Contact info
Lucka 18, 00-085, Warszawa, Poland
- +48 728 450 377
- info@cleanwhale.pl
- cleanwhale.pl
Replied to 10% of negative reviews
Typically replies within 1 week
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Professional cleaning.
Great service and support
Great service and support! Very professional attitude, highly recommended
Very good!
Good service, amazing results and quality of cleaning, polite attitude.
Another wonderful clean from CleanWhale…
Another wonderful clean from CleanWhale :-)
Comfortable. Practical. Clean.
Very user-friendly and clear platform with checkout, and great staff - I've booked several times, all the cleaners were neat, showed up on time, used good cleaning products and didn't leave a bad impression.
Strongly recommend
Use the Whale’s service for the second time and going to do it in future. This time I asked for my sofa cleaning and now it looks like it is new. Strongly recommend this company.
The boy cleaned the furniture very…
The boy cleaned the furniture very well, every inch of it, removed absolutely all stains, definitely recommended !
Everything is perfect
Everything is perfect! Clean, neat, smells clean, everything is like new. We've never been able to do this ourselves. Thank you very much!
I received a poor cleaning service and…
I had a disappointing experience with a cleaning service and requested a 50% refund. Instead of issuing the refund, they offered 50% off my next cleaning, which I declined as I had no intention of using them again. Consequently, I disputed 50% of the original charge with Visa in May 2024, but the case is still unresolved
Despite this ongoing dispute, the company charged my card again on August 13th for an even higher amount. This forced me to open a fraud dispute and cancel my card.
If you've used this service before, I strongly recommend canceling your card to prevent potential unauthorized charges. Beware of this fraudulent company.
Update 20/08/2024:
Thank you for your response. However, I can confirm that this review is for the correct company, CleanWhale. The dispute regarding the poor-quality cleaning service from May 2024 was finally resolved in my favor, and I have since received a refund for that charge.
Additionally, the fraudulent charge made on August 13, 2024, by your company for a higher amount was also refunded after I was forced to file a second dispute and cancel my card.
Transaction number#1493222206
MerchantCLEANWHALE.PL
Transaction number#1713508947
MerchantCLEANWHALE.PL

Reply from Firma sprzątająca CleanWhale
very good service!
Super experience- good job
Super experience- good job
I am really satisfied
Super flexible cleaning app
I've been using Clean Whale for a while. Everyone is super professional and the cleaning is always done to our satisfaction. I have recommended the services to my friends, they're also quite happy.
Cleaning is great!
Excellent
Excellent! The service was provided at the highest level, very carefully.
Extremely high quality and professional work done by a skilled technician
This was the first time that we got the services and we were extremely pleasant surprised.
Volodymyr was an experienced technician whose knowledge of his craft was evident. With a challenging task of fixing a broken leg of a couch which had the screw lodged inside the mechanism he effectively resolved the issue and further provided additional washers and solutions to avoid this challenge on other legs of the couch. He also easily resolved an issue of a lost key to a post box by not only quickly extracting the old lock and then providing a lock for replacement so that we did not have to further deal with the issue ourselves. The work was done quickly, effectively and everything was on time like clockwork.
Overall our experience was extremely pleasant and we would highly recommend CleanWhale and Volodymyr for any job.
Everything was great
Everything is perfect
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