Booked end of tenancy cleaning plus carpet cleaning. Elin done such a good work, the house was never this clean before. He was very responsive via messages and updated me about finish time. He didn't... See more
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This company is an ABSOLUTE SCAM! Paid £200 for an end of tenancy clean and upon our checkout report was told the clean was done to a terrible standard and we would be charged again for another clean... See more
I found them online and although their trustpilot average point looks great the number of bad reviews worried me. Then i noticed these "bad reviews" were outdated. They quoted 50% cheaper than other c... See more
Company replied
Flawless from start to finish! A team of two cleaners arrived promptly and did everything according to their checklist which is quite comprehensive. Didn't mind to stay a bit longer just to ensure... See more
Company replied
Company details
- Cleaning Service
- also in
- Carpet Cleaning Service
- Curtain and Upholstery Cleaning Service
- House Cleaning Service
- Upholstery Cleaning Service
About CITI CLEAN
Written by the company
We are Citi Clean, Professional End of Tenancy Cleaning Company operating in London since 2011. We are the only End of Tenancy Cleaning Company in London offering you 7 Days Guarantee! All our cleaners are fully trained, vetted and experienced and will do their best to get your property back to its former glory. We are well established and reputable end of tenancy cleaning company operating in London for more than a decade. We at Citi Clean are well aware of the requirements for inventory checks and our extensive end of tenancy cleaning checklist reflects the cleanliness standards required by major London letting agents. We are proud members of Federation of Master Cleaners, Domestic Cleaning Alliance, Bark.com, and have completed Professional Carpet Cleaning Course with NCCA.
Below are some of the reasons why you should choose us:
• NO VAT, NO Parking fees, NO Charges for Cleaning Materials and Equipment
• Fixed Fees NO hidden charges
• Highly Experienced and Trained Cleaning Teams
• Our Cleaning is Not Limited in Time
• Same Day Service Available
• We Clean the Oven as part of Our End of Tenancy Cleaning
• 7 Days GuaranteeContact info
2 Woodberry grove, North Finchley, N12 0DR, London, United Kingdom
- 020 3488 1686
- office@cleansimply.co.uk
- cleansimply.co.uk
4.3
Excellent
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing job! Highly recommend Elin!
Elin was very friendly and professional and provided a fantastic service. Cleaned our apartment to a quality standard! I would highly recommend Citi Clean and in particular Elin.
18 August 2021
Unprompted review
Reply from CITI CLEAN
Dear JH Nunan
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
While looking for a End of Tenancy…
While looking for a End of Tenancy cleaner, I had been proposed outrageously expensive quotes until Citi Clean which price is affordable compared to the services provided. The booking was made from the phone and it was quick and straightforward. The cleaner came on time and he was very polite. The cleaning provided was really good and finished on time. Highly recommended!
5 August 2021
Unprompted review
Reply from CITI CLEAN
Dear Manssour
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Absolutely spotless.
30 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Benko
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Had a clean with Krystian
Had a clean with Krystian. Excellent and timely job done!
16 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Kaustav
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Fantastic end of tenancy clean
Superb end of tenancy clean, I cannot thank you enough. It was super easy to book process and quick to communicate. Definitely would use again!
15 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Sebastian
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great overall experience
Great overall experience. Chris arrived on time, was polite, and did a very thorough job. The company was also easy to communicate with. Would use again.
14 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Jacek
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Reply from CITI CLEAN
Dear Valentina
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great end of tenancy clean
Great end of tenancy clean, thanks very much. Easy booking process and quick communication. Would use again!
5 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Rachel
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Excellent end of tenancy clean
Chris did an excellent job doing an end of tenancy clean for our new house. Took slightly longer than expected but that’s absolutely no problem when all the details are really well covered, and Chris was very communicative and helpful throughout. We would absolutely recommend for any clean.
4 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Dom
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great end of tenancy cleaning
Great end of tenancy cleaning! The ladies came on time and cleaned perfectly the whole flat. Would recommend
1 July 2021
Unprompted review
Reply from CITI CLEAN
Dear Preslava
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Brilliant and thorough service would…
Brilliant and thorough service would recommend :)
30 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Phoebe
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
End of tenancy clean
I used Citi Clean for their end of tenancy cleaning service.
Elin arrived right on time, was very friendly and left the place spotless!
Would definitely recommend and use again.
28 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Alex
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Excellent service
Excellent service, lovely cleaning staff and very easy to organise and manage. They did a fantastic job of my studio flat. Thank you so much!
25 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Michelle
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
fantastic service and thorough clean
I employed citi clean to do a thorough clean of a two bed flat after moving out. They did an excellent job, arrived on time and cleaned everywhere very thoroughly. I would definitely use their service again
19 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Patrick
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Professional and detailed service
Professional and detailed service. Desi, was amazing and left everything immaculate in less than 4hs! Would definitely recommend and use it again for my next move!
15 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Agustina
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Very happy with the service
The second time I used citiclean and always happy with the service.
7 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Miss De Luna
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Great end of tenancy clean
Very easy to book, I needed a last minute end of tenancy clean and they were able to give me a time slot. Very friendly cleaning staff and job done well.
3 June 2021
Unprompted review
Reply from CITI CLEAN
Dear Alan
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Friendly
Friendly, professional and easy to book. They did an excellent job. Thank you.
24 May 2021
Unprompted review
Reply from CITI CLEAN
Dear Vanja
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
Thank you for an excellent job.
Friendly, professional and easy to book. Maria was righty on time, was reliable and did an excellent job. Thank you.
19 May 2021
Unprompted review
Reply from CITI CLEAN
Dear Craig
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
A fantastic clean by a fabulous…
A fantastic clean by a fabulous service. Efficient, kind, secure and spot on.
Perfect for an end of tenancy clean.
12 May 2021
Unprompted review
Reply from CITI CLEAN
Dear Oliver
Thank you very much for your positive comment. We hope you will soon trust our services again and we will be more than happy to assist you.
Kind Regards,
Citi Clean
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