Claude Reviews 1,421

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 883 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service and subscription plans, finding the pricing to be exorbitant for the limited usage provided. People frequently encountered restrictive usage limits, even with paid subscriptions, which severely hindered their workflow and productivity. The user experience was often described as frustrating due to constant interruptions and the need to wait for usage limits to reset. However, some people also felt that the AI itself was genuinely useful, particularly for coding, complex research, and creative writing tasks, often outperforming other AI tools in specific areas. Despite these positive aspects, even these users acknowledged that the severe usage limitations and high costs made the overall experience disappointing and difficult to justify.

What people talk about most

User experience

Reviewers highlight negative aspects of user experience, with many expressing frustration over restrictive... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence, with some finding the AI genuinely useful for... See more

Subscription

People report negative experiences with subscription, citing issues with hidden charges, unexpected fees, and... See more

Service

Consumers find service to be negative, with many expressing deep frustration and calling it a "completely... See more

Price

Customers had negative experiences with price, often finding it too expensive and a waste of money. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

works about 30% of the time. I have a paid-for add of £20 a month. Updated credits at least four times within that same month, which is pointless as they last less than five minutes for the simplest o... See more

Rated 2 out of 5 stars

It's getting worse and worse by the day, even on newer models. Not to mention the prices are genuinely horrid, I get to use 5-6 prompts before my usage limits are up and I have to wait for 6 hours.

Rated 2 out of 5 stars

upgraded to pay as i needed a 300 page document editing, only got to the first 3 and it said i had gone over my usage.. RIP OFF!!! AS IT ASKS QUESTIONS AND MESS ABOUT SO YOU WASTE YOUR USAGE! the only... See more


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1.6

Bad

TrustScore 1.5 out of 5

1K reviews

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Rated 1 out of 5 stars

After paying 100$ subscription

After paying 100$ subscription , I got to use it few times before they banned my account for no reason at all, I had a deadline very close one, they had the audacity to just tell me it will take at least 10 days to get an email! yes because tokens don't grow on trees but my days do!!!!
after talking to few people on Discord, I found 3 people sharing the same exact story, Ban after less than 1 day or 2 of usage! It feels like a sophisticated scam method! no way to refund altho I didn't use it even for a day! I got it at 3pm, banned by 3am!

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Completely useless

Completely useless. I have waisted over 20 hours and days on end trying to finish a catalogue with Claude. But most days he waists all my TOKENS just fixing his own mistakes. And when he finally gets it right. I'm out of tokens. Even though I have a monthly plan. This is completely insane. Claude is far from being INTELLIGENT

25 May 2026
Unprompted review
Rated 3 out of 5 stars

problems and reviews

can you do free levels and they decrease more and more cuz like i typed to prompts with free messeges and it told me im out of free messeges and i can chat again for a late timeso can claude team fix this problem i rate it 3 stars 1 good at coding 2 ot yapping and asking me questions 3 more smarter problem number one out of free messeges and can messege in a late time problem 2 two no free versions like cahtgpt and gemini

25 May 2026
Unprompted review
Rated 1 out of 5 stars

I have contacted support multiple times…

I have contacted support multiple times regarding unauthorized Claude Pro charges and my requests continue to be ignored.

Old ticket: 215474051561630
New request from May 24 also received no response.
I have also sent multiple follow-ups with no resolution.

Anthropic continues charging my card for a Claude Pro subscription
Originally there was a bug in the dashboard that prevented me from cancelling the subscription. I provided screenshots to support and eventually deleted the account entirely.

However, it appears my payment details were never removed and I am still being charged for the second month in a row.

When logging back into the account with the same email, there is:
– no visible subscription
– no payment method shown
– no active billing visible in the dashboard

Yet the unauthorized recurring charges continue.

I am requesting:

• Immediate stop of all future charges
• Investigation into the hidden Claude Pro subscription generating these charges
• Refund for unauthorized charges from both months, including invoice N9RSOD5H-0004 for $20 USD dated May 24, 2026

Support has been ignoring this issue for weeks.

25 May 2026
Unprompted review
Rated 2 out of 5 stars

small limits

search results are quite ok. but the limits for a paid account are too low. You cannot invite people to pay and then propose such small quantity of queries
DeepSeek proposes same quality for free and almost no limits
Claude that's annoying

25 May 2026
Unprompted review
Rated 1 out of 5 stars

I have so much to say but I can't fit…

I have so much to say but I can't fit it all here.

Basically Claude code is a scam!

They claim they have the best state of the art Image model. I'm feeding Claude an image and it doesn't understand it at all.

Coding and following instructions is absolutely non-deterministic. Doesn't listen to me at all and it's just wasting tokens.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Test monthly before buying annual

Test monthly before buying annual. Y? The credit system felt hidden at signup: I got 4,000 credits, then nearly 100 vanished after only three basic questions, despite being told simple questions should not cost much unless heavy processing is involved. Refills are $100 for 10,000 credits, so the subscription price is not the real cost. Monthly lets you cancel; annual locks you in. I already cancelled my new annual subscription, though, because it's highway robbery. This review 35pts to re-write...

23 May 2026
Unprompted review
Rated 5 out of 5 stars

very great unlike chat jsuis peté

very great unlike chat jsuis peté, takes really what you think into consideration without having to prove it etc.. Claude is clever, nice, and very friendly.. Be aware though if you say something very wrong like the earth is flat it won't let it pass without kindly saying that is a no no lol. Also very proficient for what a llm shines in : to learn a rare language etcetc .This comes with a cost though less free tokens that chat gpt but compare a diamond with mac donald's the second one is much more common but not the same taste..

24 May 2026
Unprompted review
Rated 4 out of 5 stars

A Non-Developer's Best Tool for Building Real Software

I'm a photographer, content strategist, and marketing consultant. Not a developer. Over the past year I've used Claude Code to build a proprietary WordPress plugin stack for SEO and site optimization, a custom diagnostic engine that connects to five different data APIs, and an entire custom directory platform for a live tourism website. All of it is in production, serving real users, right now.

The backstory matters: I spent two years trying to build that directory on off-the-shelf WordPress plugins (Directorist, eDirectory, MyListing, and others). None of them worked without constant workarounds, and major updates regularly destroyed everything I'd built. Claude Code helped me build something better from scratch in a fraction of that time. The ROI compared to what I would have spent on a developer or continued plugin licenses is the highest of any software subscription I pay for.

What separates it from other AI coding tools (I switched from ChatGPT) is contextual awareness. It holds the full architecture of your project in its head, understands how components relate to each other, and writes code that actually works on the first or second pass. ChatGPT couldn't follow a complete prompt. Claude Code builds on what was already decided.

Two honest caveats. It drifts on longer projects and occasionally needs to be reminded of earlier decisions. And it sometimes reaches for a patch when you need a structural fix. Both are manageable once you learn to communicate expectations clearly. Neither has stopped me from shipping production software. Also be careful with credentials and API keys in your code. I learned that one the expensive way.

If you're a non-technical founder or solo operator who needs real software and can't afford a dev team, this is the tool.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

age verification

Even though I am an adult the system falsely flagged me as a minor and I had to give my facial data and ID to a random ass company because of this.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER. PAID FOR IT AND NOT EVEN 30 MINS INTO MESSAGING IT RESTRICTS ME. AND I EITHER HAVE TO PAY OR WAIT 5 HOURS. TO ONLY GET 30 MINS AGAIN. I FEEL CHEATED. DECEIVED. THIS COMPANY SHOULD GIVE EVERYONE WHO PAID A REFUND.IM ANGRY 😠 😡 👿 😤 😒

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Used cars

I had. A great experience buying a car at carbuck in Brooklyn
Chastity and all the crew there .are. Very professional .I am recommending them to anyone who is loosing for a good used car.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

upgraded to pro version and still got…

upgraded to pro version and still got cut off mid session. now i hit my limit just like it was doing with the free version what a joke. I know theres a token limit in chats but i cant even open a new chat. what a waste of time. spent hours trying to get a mockup of my app and it did nothing but waste time. what a waste of money

4 May 2026
Unprompted review
Rated 1 out of 5 stars

1 Question and Usage limit reached.

Great Ai but.... Working, get the message"Usage limit reached ∙ Resets 4:00 AM"

At 12:00 PM i asked a new question. Did not even get an answer to that question and this message: Usage limit reached ∙ Resets 5:00 PM

So paying for 1 question pr 5 hours with no answer... nooooo thanks

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Claude is top tier

Claude is top tier. Yes its pricey. Yes its got limitationd which are annoying. But they STILL offer the better overall AI performance if you do coding.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

They have ZERO live agents and Not Responsive

They have ZERO live agents, and here is what I got from them when their AI model stopped working and I asked for an explanation and a refund for the credit they used without delivering the service due to issues on their end:

"Hi there,

I sincerely apologize for the disruption you experienced with Claude stopping during your work. I understand how frustrating it is when this affects your code and uses your credits.

We take service reliability very seriously. However, I'm unable to issue compensation or refunds for degraded service or technical issues. We are consistently working on improvements to our infrastructure to better handle high traffic volume and prevent similar issues from happening in the future.

Thank you for your patience and understanding.

Anything else I can help you with?"

22 May 2026
Unprompted review

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