Classy Leather Bags Reviews 2,328

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, noting the excellent craftsmanship, durable leather, and stylish appearance. Several people found the ordering process smooth, with some receiving their items promptly and finding the delivery updates helpful. The price is also frequently mentioned as being reasonable for the quality received. However, some people were dissatisfied with various aspects of their experience. Issues with delivery times, including delays and unexpected fees, were reported by some. A few reviewers also expressed concerns about the product quality, mentioning cheap materials, poor stitching, and discrepancies between the product received and its online description. Additionally, some customers faced difficulties with customer service regarding returns and order tracking.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the high quality of the leather,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality of the leather,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. While some customers experienced fast shipping,... See more

Order

Consumers find order experiences to be ambiguous. Many report issues such as lost orders, unexpected fees,... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers express frustration over... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I received a tracking number, but the status has not changed. They say 6 - 8 business days for delivery, but no status change af 8 business days. After contacting Classy Leather, they said it is the c... See more

Company replied

Rated 3 out of 5 stars

My experience with classy leather bags was okay. The bags looked stylish, but the quality and stitching felt just average for the price. It's fine if you're after a trendy look, but not the most durab... See more

Company replied

Rated 2 out of 5 stars

I buy only genuine full grain leather always. This bag stinks doesn't smell nice like leather. Also the bag is different color than it appears online. I tried calling customer service several times ne... See more

Company replied

Rated 5 out of 5 stars

This briefcase is exactly what I hoped it would be. The leather looks fantastic, the construction feels solid, and it has a classic, professional appearance. It’s clear that attention to detail went i... See more

Company replied


Company details

  1. Leather Goods Store
  2. Bags and Luggage Store
  3. Leather Goods Manufacturer
  4. Leather Goods Wholesaler

Written by the company

Leather Artefact Bags crafted by single skilled artisans carved out of premium Full-Grain Leather that will enhance your aura. As a Global Brand, ClassyLeatherBags.com pledges to offer customers world-class designs and premium-quality leather bags. We always abide by our brand values: integrity, authenticity, and exclusivity. We are committed to delivering an extensive selection of Leather bags for men and women of superior standards. Our collection ranges from messenger bags and briefcases to duffle bags, from satchels and totes to handbags for women, and a vast array of handmade leather bags to complement any occasion or mood. Whether it’s for a casual brunch or a work meeting or if you are in search of a fashion or business-styled bag, Classy Leather Bags is just the one-stop destination to fulfill your needs. Also, if you are hunting for that perfect leather journal with vintage feels, you are certainly at the right stop because we have a plethora of handmade diaries from which you can pick the best one for yourself.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Though beautiful

Though beautiful, unfortunately the leather was stiff with no softness and the bag was not lined. This bag will not serve my needs as an 85 year old owner!

2 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

We’re sorry to hear the bag didn’t meet your expectations. Our bags are made from genuine leather, which naturally softens and becomes more supple with regular use. We truly appreciate your feedback and hope you’ll consider giving it a little time to break in.

Rated 5 out of 5 stars

Great quality and service

Great website, easy transaction. Exceptional fast delivery. Product is as pictured and great quality.

1 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you for your feedback! We’re glad you had a smooth shopping experience and are happy with the product and delivery.

Rated 5 out of 5 stars

Product was of great quality

Product was of great quality. Price was reasonable, and shipping was swift and safe3.

3 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you! We’re pleased to hear you’re satisfied with the quality, pricing, and fast, secure shipping.

Rated 5 out of 5 stars

I really like that cross over bag

I really like that cross over bag , good quality , strong, and perfect side . I have more bags from this company , it’s not the first time I purchased a bag . Thank you .

3 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you for your continued support! We’re delighted to hear you’re happy with the quality and design of the bag.

Rated 5 out of 5 stars

I love the 21" weekender duffel

I got the 24" weekender duffel bag. I loved it so much I ordered and just received the 21" weekender duffel. Well made duffel bag. Roomy pockets and nice zippers and hardware. I'm going to use this one as my carry-on.

3 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you for your continued support! We’re thrilled to hear you love both weekender duffel bags and find them well-made and practical for your travels.

Rated 5 out of 5 stars

Love my bag

Love my bag. Holds more than I thought. The leather is so beautiful. Such a nice bag for fall and winter

3 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you! We’re glad you love your bag and its spacious design. We’re happy it’s a perfect companion for the fall and winter seasons.

Rated 5 out of 5 stars

Absolutely thrilled with my leather duffle

Absolutely thrilled with my leather duffle bag from Classy Leather Bags! The quality of the leather and craftsmanship is outstanding—it feels incredibly durable and looks so elegant. I also have to commend their customer service. I had a minor issue with a different duffle bag I purchased previously, and their response was immediate, professional, and they offered a very fair and appropriate resolution. It's clear they stand behind their products. High-quality bags and high-quality service—a perfect 5 stars!

3 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you for your wonderful feedback! We’re thrilled to hear you’re pleased with the quality, craftsmanship, and our customer service. Your satisfaction and support mean a lot to us!

Rated 5 out of 5 stars

My bag was delivered today

My bag was delivered today. I love the look and quality of my bag

2 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you! We’re glad to hear you love the look and quality of your bag.

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Love the bag! Have referred friends to purchase.

1 October 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you! We’re delighted to hear you love the bag and appreciate you referring friends to us.

Rated 5 out of 5 stars

Leather bag

Great color and quality

25 September 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you! We’re glad you’re happy with the color and quality of your bag.

Rated 3 out of 5 stars

Haven’t used the item yet

Haven’t used the item yet. Looks good. Thought a toiletry
/ shave kit was included.
Good selling into the holidays.

24 September 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you for your feedback! We’re glad you liked the item.

Rated 5 out of 5 stars

The brief case is exactly as promised

The brief case is exactly as promised! Great quality and it arrived on time. The leather is beautiful and workmanship is superb.

24 September 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you! We’re thrilled that the briefcase met your expectations and that you’re pleased with the leather quality and craftsmanship.

Rated 4 out of 5 stars

Good looking bag but poor flap fastener.

Speedy delivery. It’s a good looking bag and nicely made but the catch is magnetic only, the buckle, only adjusts length of the fastener and still relies on the magnet to keep it shut, which is doesn’t! Even with hardly anything in the bag the catch doesn’t hold and if the bag tips in the car everything slides out. Plus it’s really easy for pickpockets to access the bag without notice.

24 September 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

Thank you for your detailed feedback. We’re pleased to hear you liked the design and quality of the bag. We appreciate your feedback regarding the magnetic closure and security concerns, and will take them into consideration for future improvements.

Rated 1 out of 5 stars

Very misleading ads poor quality not…

Very misleading ads poor quality not made in America I want a refund!

24 September 2025
Classy Leather Bags logo

Reply from Classy Leather Bags

We’re sorry to hear about your experience. Our products are made from genuine leather by skilled artisans, and we take quality very seriously. We appreciate your feedback and will make sure it’s shared with our team for improvement.

Rated 1 out of 5 stars

Cheap and Nasty

The bags arrived and not what I expected at all. Cheap, nasty and they smell of something horrible. I bought them for gifts but couldn't insult anyone by giving them to them. Beware of this company, they are not who they say they are.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

I tried multiple times to return this…

I tried multiple times to return this bag and could never get ahold of ANYONE. Not by phone or the provided support email. This company looks to be fraudulent at this point, based on the amount of 1-star reviews. I would never order anything from them and I am going to be sure to let everyone I know, know about it.

10 September 2025
Unprompted review
Classy Leather Bags logo

Reply from Classy Leather Bags

We understand your concern and would like to inform you that we have replied to all your emails from our side. It seems we have not received a response from you. We kindly request you to check your inbox and spam folder for our replies. We are always here to assist you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look