Classical Guitar Academy Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Bought a classical guitar upgrade with hard case for my eldest, at the request of their guitar teacher. Spoke to Ed Peczek who was very approachable, knowledgable and patient. Both items arrived today... See more

Rated 5 out of 5 stars

I ordered the Sageworks guitar support and magnets from Ed at The Classical Guitar Academy. Unfortunately the guitar support was faulty and I sent it back. I received a replacement a few days later an... See more

Company replied

Rated 4 out of 5 stars

Everything with the purchase was fine. However I had to pay an extra £35.00 to the Swedish customs for import duty - I was not aware of this and realise it is not the fault of the seller, but maybe a... See more

Rated 5 out of 5 stars

Guitar purchased in September 2025. Esteve Alegria. Very good service, guitar dispatched quickly and the packaging was excellent.The instrument was in a case then double boxed. Beautiful guitar t... See more

Company details

  1. Music Store

Written by the company

Specialists in all things Classical Guitar.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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Rated 5 out of 5 stars

This is why you should support independent businesses

Bought a classical guitar upgrade with hard case for my eldest, at the request of their guitar teacher. Spoke to Ed Peczek who was very approachable, knowledgable and patient. Both items arrived today, extremely well packaged, and he also very kindly included two sets of complimentary strings. My son is extremely with the Alegria's wonderful sound, has a newfound interest in playing his individual and orchestra pieces, and I think practice will be a lot more enjoyable for me now too; the guitar's tone is wonderful. Warm thanks from a very happy customer.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Esteve Alegria classical guitar

Guitar purchased in September 2025.
Esteve Alegria.
Very good service, guitar dispatched quickly and the packaging was excellent.The instrument was in a case then double boxed.
Beautiful guitar to look at and plays well
straight out of the box.
Many thanks .

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice and service

Excellent advice and service. I purchased a Burguet 2m which played beautifully straight out of the case.

26 October 2021
Classical Guitar Academy logo

Reply from Classical Guitar Academy

Thanks Simon, very pleased to hear you're enjoying your Amalio Burguet 2M!

Rated 5 out of 5 stars

Sageworks Guitar Support

I ordered the Sageworks guitar support and magnets from Ed at The Classical Guitar Academy. Unfortunately the guitar support was faulty and I sent it back. I received a replacement a few days later and it is brilliant. I use it in two of my guitars. Ed is a real expert in his field and had no hesitation in sending me a replacement. Brilliant customer service from a real professional who knows his business inside out. You are in good hands.

26 September 2021
Classical Guitar Academy logo

Reply from Classical Guitar Academy

Thanks for the review, Michael. Very pleased to hear you're enjoying your new Sagework guitar support. Happy gigging!

Rated 4 out of 5 stars

Everything with the purchase was fine

Everything with the purchase was fine. However I had to pay an extra £35.00 to the Swedish customs for import duty - I was not aware of this and realise it is not the fault of the seller, but maybe a forewarning on the site that this may happen for overseas orders might be useful. The figure of £35.00 might not seem a lot but it is 35% over and above the price I expected to pay.

6 May 2021
Rated 5 out of 5 stars

Excellent service

The order was despatched very quickly was well packed and arrived promptly.
I thought the items, a guitar support and guitar strings, were competitively priced price. I found the item descriptions and reviews on the web site and on YouTube very helpful. I am very pleased with the purchases.

16 April 2021
Rated 5 out of 5 stars

Amalio Burguet 2M guitar

Delighted with guitar and your prompt efficient service. However have noticed slight fret buzz on 3rd string/3rd fret. I will give it time to settle in and may try different strings when next replaced.

14 April 2021
Rated 5 out of 5 stars

Excellent, friendly and personalised service

This was my first order from Classical Guitar Academy and the service was excellent. I was buying my son's next guitar and Ed took the time to carefully consider my son's needs. Due to lockdown, I couldn't visit in person and I was initially apprehensive about having to navigate a remote purchase, particularly as a non-guitatist with little guitar knowledge. I really needn't have worried though - Ed was incredibly approachable and generous with his specialist advice. The online ordering process was also straightforward and delivery was very quick. The guitar (Amalio Burguet 2DV) was packaged well and we are delighted with its quality and sound.

30 March 2021
Rated 5 out of 5 stars

Good customer service

Good customer service. I called up before I bought and the owner gave me some good advice about classical guitars.
Guitar was well packaged and arrived within 4 days. Guitar has a beautiful tone to it

16 February 2021
Classical Guitar Academy logo

Reply from Classical Guitar Academy

Thanks for leaving your review, I hope you're enjoying your new guitar!

Rated 5 out of 5 stars

I contacted CGA and Ed Peczek to get…

I contacted CGA and Ed Peczek to get some advice on strings and a new guitar. Ed was really informative, helpful and patient and he has a really interesting and well priced stock of instruments and accessories. Ed sent me recordings, photos and critique of the products he suggested and he listened carefully to my ideas. I felt I was getting genuine advice and will definitely return to CGA.

3 February 2021
Unprompted review
Classical Guitar Academy logo

Reply from Classical Guitar Academy

Thanks James, I hope you're enjoying your new guitar!

Rated 5 out of 5 stars

Amazing service

Amazing service! .. Ed gave helpful advice and I bought a fantastic Burguet guitar from here at a great price.. Highly recommended. Thanks for everything.

29 January 2021
Classical Guitar Academy logo

Reply from Classical Guitar Academy

Thanks Karl, you're very welcome. Enjoy your new guitar!

Rated 5 out of 5 stars

Easy payment

Easy payment, prompt dispatch.

18 December 2020
Classical Guitar Academy logo

Reply from Classical Guitar Academy

Thanks Adam!

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