Class Fundraising Reviews 113

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great customer service, all queries answered within hours. All our parents were very happy with their orders. Definitely using again for 2026.

Rated 5 out of 5 stars

Five star review I received great service from Simon at The Class Fundraising Team, who arranged a reprint of my Grandson’s Christmas mug and couriered it to me free of charge as a gesture of good... See more

Rated 5 out of 5 stars

Bloody marvellous. We are having an utter melt down at the moment via our website and can't keep up with print orders. If it wasn't for these marvellous people helping us out this week with some stic... See more

Rated 5 out of 5 stars

Excellent customer service, especially Jeorgia. She dealt with our multiple questions and last minute changes in a professional, polite and kind manner. We order 7 different primary school teatowels... See more

Company details

  1. Shopping & Fashion

Written by the company

We proudly help more than 4,000+ schools, nurseries, clubs and charities fundraise across the UK fundraise. In 2021 we help raise more than £1m+ for projects across the UK. Founded in 2010 and now the UKs number 1 fundraiser for schools.


Contact info

4.1

Great

TrustScore 4 out of 5

113 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Five star review

Five star review
I received great service from Simon at The Class Fundraising Team, who arranged a reprint of my Grandson’s Christmas mug and couriered it to me free of charge as a gesture of goodwill when I emailed to check on its whereabouts prior to Christmas.
I would definitely recommend using this company and look forward to my grandson’s designs for next year’s decorations.
Thank you

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, lost my first order, tried to fob me off to the school until I reminded them of distance selling regulations, they resent my order.

Terrible print quality, printed upside down and not even in the centre, useless as Christmas cards.

I recommend using another company who do a better quality job

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Really great customer service

Really great customer service, polite and speedy response, we thought there was an error in our order (when there wasn't) and they gave it to us as a compliment. A pleasure to deal with, and the products are of good quality too.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic Service

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Class Fundraising!

We’ve had a brilliant experience with Class Fundraising. Their communication has been excellent from start to finish — friendly, clear, and always quick to respond. The whole process of creating our school’s personalised tea towels was incredibly smooth, and the turnaround time was impressively fast.

The finished tea towels look amazing, with great print quality that captured the children’s artwork perfectly. It’s been a wonderful fundraiser for our school.

We’ll definitely be using Class Fundraising again. Highly recommended!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Class fundraising is fun, supportive and memory making

⭐️⭐️⭐️⭐️⭐️
Class Fundraising is an excellent company! Derek Bradley went above and beyond to help make our school’s fundraiser a real success. The support we received—especially when parents lost their codes and needed help—was fantastic. The whole experience was fun, easy to use, and created lasting memories for everyone involved. I highly recommend this company, not only for the great quality of their products but also for their outstanding customer service and stress-free fundraising process.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

How can a service be so poorly thought…

How can a service be so poorly thought out? The whole design of the service isn't fit for purpose. Our school used a different company before, and it was a streamlined process. Enter your code and the child's school, design and name all loaded, with previews of your child's design on the products to give you an idea. Whoever designed this website has used inadequate technology and hasn't thought about the user at all. Unacceptable.

14 October 2025
Unprompted review
Rated 2 out of 5 stars

Incredibly poor service design and website

This is a classic example of a website designed by a software engineer with no experience in service design or user experience.

I have had to type the two six-character codes *five* times during my order. Once to "unlock" (what on earth does that mean?) and once more for each product I wanted to order. During this "unlock" process I gave my child's name and yet it is beyond them to provide any sort of friendly drop down or mechanism to order products except by repeatedly typing in these codes.

The QR codes on the flyer we were given either have just the codes in (not a link, literally just the codes) or a link (without the codes). Again, a modicum of thought and effort would provide a link that incorporates the codes so that you barely need to know they exist.

The shipped products (last year) were mediocre. Very cheap, somewhat cheerful, fine/acceptable.

There is so much room for improvement, but this years experience was identical to the last. I literally said to my wife as I started that I wasn't looking forward to the process.

I wouldn't have chosen to use this company were it not for the option chosen for me by the school PTA.

7 October 2025
Unprompted review
Class Fundraising logo

Reply from Class Fundraising

Hi Simon!

Thanks so much for taking the time to share such detailed feedback. We’re really sorry to hear that the ordering process left you feeling frustrated. We know that typing in codes more than once isn’t anyone’s idea of fun, and we completely understand how that can make the experience feel clunky. You’re absolutely right that there’s room for improvement here. We’re aware that parts of the website could be simpler and more intuitive, and while our current technology means we can’t make all the changes we’d like just yet, we’re actively working on ways to streamline things for the future. Making the journey as easy as possible is a big focus for us.

We really appreciate you sharing your thoughts so openly. Feedback like yours helps us prioritise where we can make the biggest difference. We hope that next time you order, the process will feel much smoother.

Thank you!
Class Fundraising Team

Rated 5 out of 5 stars

Portrait tote bag - excellent product & service

We put together a portrait tote bag as a gift for work colleagues and we couldn't be happier with the way it turned out. The team were really helpful guiding us through the process and the quality of the product is exceptional.
My kids school has previously used Class Fundraising for a portrait tote bag, again with fabulous results.
I would really recommend Class Fundraising!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, very accommodating by helping to fix a mistake of our making, not theirs. Very quick turnaround to try and meet our deadline and the tea towels were a hit with parents. Great communication throughout the process.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Definitely ‘Class’ Fundraising

Really great experience with Class Fundraising. We registered quite late but they were brilliant, our design templates arrived super quick. The staff were really helpful with queries, the ordering system was straightforward and as the organiser I could see the orders coming in. Finally our goods were delivered quickly and in plenty of time for Christmas.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Christmas Card Fundraiser

really great company to work with for our class Christmas cards, the process was so easy and straightforward and really good quality products

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Our school PTA ordered Christmas goodies. Everything was so simple and easy to arrange, and the quality and range of the items were very good.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy Fundraising

The fundraising pack is thoughtfully designed, incredibly easy to use. We received the templates and once completed, returned them. We then received the individual orders containing the children's artwork. Parents were able to order online which made the process so simple. We then received their orders to distribute. They provide excellent commission (which is higher the earlier you place the orders!).

The entire process was stress-free and the products were high quality.

If you're a nursery or school looking to raise funds, this is the perfect solution. Highly recommend!

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Magical Personalised Items with Fantastic Customer Service

As our son started Reception School in September 2024, this is the first time we have had the wonderful experience of seeing the artwork he created and for us then to select items for personalisation.

We were delighted to have various items to choose for personalising with our son's artwork and we decided to gift many for Christmas! Makes lovely keepsakes.

Unfortunately, when the ceramic mug arrived despite being in a sturdy box, the handle was smashed. I contacted "Class Fundraising" and the colleague/team were tremendously understanding and helpful for sending a replacement. I was everso surprised as the mug arrived in time for Christmas.
The process was incredibly efficient and I must say that the customer service is impeccable. Sets quite a benchmark. Keep up the amazing work.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Products

First year our school have used this company and I was very impressed. The system was so easy to use, I placed the order quickly with no issues. I even placed a second order as my child wanted a teddy. The items arrived together, the quality is great and they were all well packed and labelled which must have been very simple for the school to hand out to the relevant class and pupil. I would definitely recommend ordering from Class Fundraising.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

The poorest company I have ever used

The poorest company I have ever used. I placed two orders, one for each child as per their information. They printed the wrong child's design on something and are now claiming this is because one order had both artwork codes despite it not being possible to do this and yet because my children's artwork is now deleted from the system I can't go through the steps to check what they are saying. Customer service has been absolutely terrible

12 December 2024
Unprompted review

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