Clarks - Upminster Reviews 19

TrustScore 4.5 out of 5

4.6

44/46 Station Road, RM14 2TR Upminster, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Naheed from the Upminster store was absolutely amazing! 🤩 She really helped me very much and made my experience of buying shoes utterly joyful. Thank you so much! We will definitely be back.

Rated 5 out of 5 stars

I brought my little 1.5yr old boy in to get his feet measured & some new summer shoes. He has very wide feet but the sales lady Susan was super helpful and friendly and stuck with us until we found a... See more

Rated 5 out of 5 stars

Sue was super helpful and patient today trying to find shoes with a wider toe box to fit a new foot diagnosis, really great service!

Rated 5 out of 5 stars

The staff are so patient with me when I'm looking for shoes, very kind and if you order online it arrives so quickly. I always go here for my school shoes and every time it is a success! Also my favou... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 44/46 Station Road, RM14 2TR, Upminster, London, United Kingdom

  • 01708250869

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I brought my little 1.5yr old boy in to…

I brought my little 1.5yr old boy in to get his feet measured & some new summer shoes. He has very wide feet but the sales lady Susan was super helpful and friendly and stuck with us until we found a pair that fitted him well and we liked.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Fatema and Mercy was very helpful!!

Fatema and Mercy was amazing. Helped us to find perfect shoes for my kids.
We went to buy one pair but end up buying more. We definitely recommend and come back.
All of the staffs are efficient and kind and knowledgeable.
Thank you

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Clark’s Upminster 10/10!

The usual yearly trip to get my son his school shoes. Was served by a very friendly and helpful lady named Val. She was very professional. Measured my sons feet and gave recommendations on what shoes local school boys had been buying. Excellent service. Always get school shoes from here. My sons last pair from this shop lasted him the entire school year so although they aren’t cheap they are comfortable, fit my sons wide fit perfectly and lasted a long time. I have since bought shoes myself from here and they are very comfortable. I grew up wearing Clarks shoes for school, and so has my son. Great shop to have in our town! Thank you!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Clarks is the best!!!!!!!

The staff are so patient with me when I'm looking for shoes, very kind and if you order online it arrives so quickly. I always go here for my school shoes and every time it is a success! Also my favourite person who works there is naheed as she is so nice and lovely.

15 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look