Clarks - Preston Reviews 26

TrustScore 4.5 out of 5

4.7

104 Fishergate, PR1 2AE Preston, Lancashire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jayne at the Preston store was absolutely fantastic with my two children, even made my moody teenage smile AND laugh! It’s always stressful time of year getting school shoes but Jayne made it a breez... See more

Rated 5 out of 5 stars

I would like to highly praise Jayne in Clarks Preston town. We visited the store during a busy bank holiday weekend only a week before kids going back to school. Jayne was very attentive, kind and fun... See more

Rated 5 out of 5 stars

Today I had a shower fitting for both my children with Steph in the Preston store. What an amazing lady she is, both my children have additional needs and she was so calm and patient with them both.... See more

Rated 5 out of 5 stars

I went into Clarks having bought my son a pair of school shoes from there the week before that had badly blistered his feet to the point he was unable to wear them. Abby was very helpful, she re meas... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 104 Fishergate, PR1 2AE, Preston, Lancashire, United Kingdom

  • 01772250819

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly service

Ms. Elaine provided exceptional customer service during my recent visit to the store. She was extremely helpful in assisting me in selecting the right pair of shoes. She went above and beyond by bringing out additional options from the sale section and informing me of their availability. As a result of her assistance, I purchased two pairs of shoes. I would like to express my gratitude to her for her outstanding service.
Andrea

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, we'd come at a busy time for new school shoes so the number system really helped. We didn't have to wait long and our assistant, Annah, was very helpful and patient 😊

20 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look