Jude was extremely kind and helpful. His advice was very thoughtful and useful and he was great with out little one helping size and try on his first shoes.
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I took my grandson in today but only had 25 minutes spare until an appointment we had to get to. Georgia welcomed us with a big smile, obviously understood how difficult boys can be when choosing shoe... See more
Wonderful service at Clarks we were looked after by Jennifer H. She was professional and kind, and looked after all three grandchildren brilliantly. We ended up purchasing 2 lots of school shoes and... See more
‘Computer says no’ approach to customer service - firstly for not completing a return in store (despite that I was adhering to everything in the returns policy). And then zero reply from Customer... See more
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Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
108 High Street, GUI 3JD, Guildford, Surrey, United Kingdom
- 01483568642
4.8
Excellent
62 reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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The Visit was very quick and pleasant
The Visit was very quick and pleasant, especially The salesman 'Jude S'. He deserves a raise 👍
19 May 2024
Unprompted review
Very impressed by the service I received…
The member of staff who served me was polite, helpful, knowledgeable and the shoes I bought were exactly what I needed!
12 May 2024
Unprompted review
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