Easy website and ordering process. Delivered as described. Forgot just how good Clarks shoes are. Needed to exchange ( liked the shoe but sizing bigger than expected) popped into local store and fit... See more
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Visited the Fort Kinnaird store and was attended to by Carol. She was excellent and went above and beyond to help me find the perfect pair of shoes! Five star service from Carol.
Had a very pleasant experience being served by Hannah- she was kind and helpful, and I was directed towards what I was looking for. Thank you :)
Chloe at Clarks in Fort Kinnaird was so helpful and patient with my daughter and her rather oddly shaped feet! Chloe took the time to work out what the best way forward was, and looked after my wee on... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
25 Kinnaird Park, EH15 3RD, Edinburgh, Lothian, United Kingdom
- 01316691190
4.3
Excellent
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Easy website and ordering process
Easy website and ordering process. Delivered as described. Forgot just how good Clarks shoes are.
Needed to exchange ( liked the shoe but sizing bigger than expected) popped into local store and fitted and done in minutes. Very helpful staff. Thanks
21 August 2025
Lovely Chloe
Chloe at Clarks in Fort Kinnaird was so helpful and patient with my daughter and her rather oddly shaped feet! Chloe took the time to work out what the best way forward was, and looked after my wee one with great care. Thanks Chloe!
15 November 2024
Unprompted review
I was assisted today by Chloë at the…
I was assisted today by Chloë at the Fort Kinnaird store. She was very pleasant and helpful!
4 November 2024
Unprompted review
Great shopping experience
Very helpful staff very friendly would certainly go back to that shop
8 October 2024
Unprompted review
Outstanding customer service
Outstanding customer service from Eilidh. Fast and efficient with a warm and friendly approach. Would definitely come back!
4 October 2024
Unprompted review
Hannah was very helpful and extremely…
Hannah was very helpful and extremely patient letting me try on several pairs of shoes.
30 September 2024
Unprompted review
Thank you Hannah!
Had a very pleasant experience being served by Hannah- she was kind and helpful, and I was directed towards what I was looking for. Thank you :)
30 September 2024
Unprompted review
Visited the Fort Kinnaird store and was…
Visited the Fort Kinnaird store and was attended to by Carol. She was excellent and went above and beyond to help me find the perfect pair of shoes! Five star service from Carol.
24 September 2024
Unprompted review
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