Popped into Clarks shoes in Durham today. I have drop foot and need to wear an AFO to assist with walking which causes all manner of issues with width fittings etc etc. I was greeted by Sue and P... See more
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Visited Durham store on Saturday fantastic service given by Angela couldn’t thank her enough. Nothing was too much trouble very friendly and polite.Thank you again.
Shoes were delivered to my local shop more quickly than I had expected. The member of staff who served me was very pleasant and helpful
Easy online ordering a quick delivery to the shop. Pick up very easy & very staff friendly.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 11 Land of Prince Bishops, DH1 3UJ, Durham, Durham, United Kingdom
- 01913839663
4.2
Great
7 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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School shoes- served by Milly
We were served by Milly, super helpful and patient with our daughter trying different school Shoes. Nothing was a hassle, very pleasant experience. Thanks
31 January 2026
Unprompted review
Clarks shoes in Durham
Popped into Clarks shoes in Durham today. I have drop foot and need to wear an AFO to assist with walking which causes all manner of issues with width fittings etc etc.
I was greeted by Sue and Paula (Manager & team member) who couldn't do enough to guide, advise and assist. Found the perfect shoes for an upcoming military reunion and even used my Blue Light Card to secure a discount.
Thank you so much Sue and Paula, I will definitely return when required. I would 100% recommend Clarks Durham.
27 January 2026
Unprompted review
Alison was first class....thoughtful…
Alison was first class....thoughtful helpful kind and first class customer service. She was engaging kind and thoughtful in her approach to me could not have asked for more. You are lucky to have such kind helpful respectful staff.
18 January 2026
Unprompted review
Easy online ordering a quick delivery…
Easy online ordering a quick delivery to the shop. Pick up very easy & very staff friendly.
8 September 2025
Great service
Great service. Ordered shoes to collect, they arrived quickly. Lovely sandals.
27 May 2025
Visited Durham store on Saturday…
Visited Durham store on Saturday fantastic service given by Angela couldn’t thank her enough. Nothing was too much trouble very friendly and polite.Thank you again.
19 October 2024
Unprompted review
Shoes were delivered to my local shop…
Shoes were delivered to my local shop more quickly than I had expected. The member of staff who served me was very pleasant and helpful
9 September 2024
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