We had a great experience at Clarks in Didcot this week. My little girl, 3, is shy and has sensory issues so I expected shoe shopping to be a difficult experience. A massive thank you to Darcy who was... See more
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Wanted to say a massive thank you to Katherine the manager at the Didcot store, she was incredibly helpful and supportive in exchanging two pairs of shoes/trainers that we purchased for our daughter,... See more
Very happy with the service we received when visiting the Didcot store today. I was expecting to be turned away for fitting without a pre-booked appointment. We were seen to almost immediately and l... See more
Clarks shoes are always top quality! I was served very well by Ilya and Debbie at the Didcot Store recently. No 'hard sell' talk just gentle conversation that encouraged me in my search for summer san... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 12 The Orchards Centre, OX11 7LG, Didcot, Oxfordshire, United Kingdom
- 01235817325
4.5
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Kathrine is brilliant!
Kathrine was brilliant. Her knowledge and guidance couldn’t have been better and ultimately we left with a fantastic pair of new, well fitting shoes for my son.
25 May 2024
Unprompted review
Excellent customer service
Excellent customer service. Our little granddaughter is 16 mths old and Amanda was absolutely lovely with her. Very patient and gave us excellent advice. You can be sure little feet are well served in this store . Thank you
20 May 2024
Unprompted review
Baby & toddler shoes …
I went to get shoes for 2 children and was served by Kathrine , she was very patient and thorough whilst fitting my 11 month grandson his shoes. She took the time to explain to my daughter why the shoes were a good fit etc another store had sized him wrong as the toes were curling up on his shoes . We also got some summer shoes for my grandaughter who was delighted with her colourful jumping shoes .
18 May 2024
Unprompted review
New shoes for my ever growing son
New shoes for my son this morning at Didcot Clarks. Kathrine helped us. She is always friendly and super customer focused. Real attention to detail to make sure the shoes are a perfect fit. Thank you.
18 May 2024
Unprompted review
New shoes for my 4 year old
Amanda was so welcoming and helpful to my little boy and me. She had an amazing manner with him and really knew her stock for the appropriate fit of shoe for him. Thank you!
8 May 2024
Unprompted review
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