Had wonderful service from your Caerphilly store. I noticed your sale and saw your in abode shoes but not in my size. Your staff checked your systems and was able to order for me several pairs which... See more
Location
Switch locationUnit 26 Castle Court Shopping Centre, CF83 1NU Caerphilly, Caerphilly, GB
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See what reviewers are saying
Purchased Red Suede trainers. They took my eye when browsing in the local shop in Caerphilly. Tried them on and could not believe how smart, on trend and comfortable these trainers were. Immediate... See more
I ordered my daughters first pair of shoes a week before her birthday anticipating that I would have them in time. I then called the day before to be told there had been an error and for some reason... See more
Company replied
Good quality item. Good price. Fast, easy delivery to my local store. What's not to like.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 26 Castle Court Shopping Centre, CF83 1NU, Caerphilly, Caerphilly, United Kingdom
- 02920883453
3.8
Great
4 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Super service and great shoes.
Had wonderful service from your Caerphilly store.
I noticed your sale and saw your in abode shoes but not in my size. Your staff checked your systems and was able to order for me several pairs which duly arrived after a couple of days. A great bargain, and I was very pleased.
23 June 2025
Good quality item
Good quality item. Good price. Fast, easy delivery to my local store. What's not to like.
9 December 2024
I ordered my daughters first pair of…
I ordered my daughters first pair of shoes a week before her birthday anticipating that I would have them in time. I then called the day before to be told there had been an error and for some reason they hadn’t been ordered even though the money had been taken for over a week. I then got told they were really sorry and they would re order and be delivered the following week and I would receive a 25% off code for my next order. I have never received the 25% off and I was charged twice and it was late. Never will I use Clark’s online again.
11 November 2024
Reply from Clarks - Caerphilly
Hi Derrin,
Thank you for your review and I'm sorry to read of the issues experienced.
I have reached out to you via email with further information.
Many thanks - Deborah
Purchased Red Suede trainers
Purchased Red Suede trainers. They took my eye when browsing in the local shop in Caerphilly. Tried them on and could not believe how smart, on trend and comfortable these trainers were. Immediately purchased
Absolutely fabulous.Love them!!
Thankyou Clarkes
Xxx
14 September 2024
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