Clarks - Belfast Forestside Reviews 214

TrustScore 5 out of 5

4.8

Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB


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Rated 5 out of 5 stars

Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more

Rated 5 out of 5 stars

At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more

Rated 5 out of 5 stars

Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more

Rated 2 out of 5 stars

The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more

Company replied


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom

  • 02890645396

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We got help with a shoe fitting for our…

We got help with a shoe fitting for our two year old son and Tridha was such a great help. She was very patient and gave us lots of options and helped us pick the perfect pair of shoes for our son. It was a very good experience thanks to Tridha!!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Grace at the Forestside was brilliant

Grace at the Forestside store was brilliant today and helped me get my son’s first pre walker shoes and measured his feet. She was really engaging with my son and I as well as informative. Grace is a real credit to the Clarke’s family.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Clarks fabulous service

Buying new trainers for my daughter. Clarks, as always gave great advice on trainer choices after sizing her feet, which have always been wide fitting (width G). Thanks to Bethany for great service and advice.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Anne in Forestside Belfast is the most kind courteous and efficient sales assistant. I'm sad to learn she will be retiring soon. Glad that Geraldine the manager is made from the same mould.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous sales assistant

Geraldine is one of those retails assistants that is rarer and rarer these days. She’s incredibly knowledgable and helpful and is so friendly that she makes the experience of shopping in clarkes a really lovely one.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

Staff member Eve C. greeted us warmly. She measured my son's foot and explained the sizing clearly. She searched for his preferred style when it was not initially visible. She was friendly and well spoken. She gave us space to decide but was nearby for questions. Overall a great experience. It helped that the store was quiet as it was a Monday evening.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Anne at Forestside

Anne at Forestside was so understanding and helpful fitting my son who has ASD and Learning Difficulties with new shoes. She turned the music off in store and patiently waited until he was ready to have his shoe fitted sitting where he felt most comfortable.

19 February 2025
Unprompted review

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