Visited Belfast Forestside store for the dreaded school shoe fitting and we were served by Tess, this girl has the patience of a saint! She engaged with our 6,4 and 1 year old like a pro and they all... See more
Location
Switch locationUnit 3 Forestside Shopping Centre, Antrim, BT8 6FX Belfast, GB, GB
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At this busy time of year, when everybody is looking for school shoes, staff were excellent at helping us to book an appointment instead of waiting in a line for ages. There were plenty of appointment... See more
Went to Clarks for the dreaded back to school shoe shopping to join the chaotic sea of children stropping, running round and shouting with my own two tornadoes. Sophia served us and my 5 year old... See more
The manager was so rude in the Forestside store, shouting offers in my face after I had already told her I was only in for school shoes and politely declined hearing about the trainer offers. She s... See more
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Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 3 Forestside Shopping Centre, Antrim, BT8 6FX, Belfast, GB, United Kingdom
- 02890645396
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Fab service from Geraldine in…
Fab service from Geraldine in Forestside. Very attentive and helpful- successful purchases!
We got help with a shoe fitting for our…
We got help with a shoe fitting for our two year old son and Tridha was such a great help. She was very patient and gave us lots of options and helped us pick the perfect pair of shoes for our son. It was a very good experience thanks to Tridha!!
Grace at the Forestside was brilliant
Grace at the Forestside store was brilliant today and helped me get my son’s first pre walker shoes and measured his feet. She was really engaging with my son and I as well as informative. Grace is a real credit to the Clarke’s family.
Lovely customer service
Lovely customer service from Tridha. Great new shoes purchased for my twin girls and a lovely experience in store.
Bethany was a great help!
Clarks Forestside
Clarks Forestside
Eve was a delight - very knowledgeable and helpful
Lovely staff
I visited Clarks @ Forestside where a lovely girl named Ellen was very pleasant and helpful.
Fantastic service at forestside Belfast…
Fantastic service at forestside Belfast from Geraldine Eve and Sophia. From sorting a fit for my daughter and boots for me and an online order
Clarks fabulous service
Buying new trainers for my daughter. Clarks, as always gave great advice on trainer choices after sizing her feet, which have always been wide fitting (width G). Thanks to Bethany for great service and advice.
I’ve been served by Eve today such an…
I’ve been served by Eve today such an amazing experience and a wonderful customer service. Keep it up Eve.
Great service
Great service in Forestside, Belfast from Ispraha and Tridha who helped my daughter choose new trainers.
Bethany was excellent :-) friendly
Bethany was excellent :-) friendly, helpful culture.
Great customer service
Anne in Forestside Belfast is the most kind courteous and efficient sales assistant. I'm sad to learn she will be retiring soon. Glad that Geraldine the manager is made from the same mould.
Fabulous sales assistant
Geraldine is one of those retails assistants that is rarer and rarer these days. She’s incredibly knowledgable and helpful and is so friendly that she makes the experience of shopping in clarkes a really lovely one.
Grace was amazing
Grace was amazing! Thank you so much for helping with my son’s first shoes.
Took my daughter to get measured for…
Took my daughter to get measured for her first pair of shoes at forestside. Anne was incredibly helpful and patient.
Great experience with Ispraha
Great experience with Ispraha in Forestside Belfast! She got my 2 year and 4 year both measured and fitted with new shoes in record time!
5 star service
Staff member Eve C. greeted us warmly. She measured my son's foot and explained the sizing clearly. She searched for his preferred style when it was not initially visible. She was friendly and well spoken. She gave us space to decide but was nearby for questions. Overall a great experience. It helped that the store was quiet as it was a Monday evening.
Anne at the forestside store was super…
Anne at the forestside store was super friendly, helpful and knowledgeable. She really made the experience of getting my daughter her first shoes a great experience.
Anne at Forestside
Anne at Forestside was so understanding and helpful fitting my son who has ASD and Learning Difficulties with new shoes. She turned the music off in store and patiently waited until he was ready to have his shoe fitted sitting where he felt most comfortable.
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