Clarks - Bath Reviews 199

TrustScore 5 out of 5

4.9

10 Union Street, BA1 1RR Bath, Somerset, GB


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Rated 5 out of 5 stars

i recieved perfect service from isabelle rowland at bath store she was not only very fast she was also very nice and talkative yet proffesional.

Rated 5 out of 5 stars

Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... See more

Rated 4 out of 5 stars

We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... See more

Rated 5 out of 5 stars

We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 10 Union Street, BA1 1RR, Bath, Somerset, United Kingdom

  • 01225462632

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service

We came in for school shoes for my 15 year old son. Alis served us and was very knowledgeable and helpful. She was very professional, polite and engaging.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Special Needs appointment

Great Special Needs appointment.
Thank you to Bella who served us expertly, and Louise who told us a fire alarm test would go off so neurodivergent child could prepare and an additional fab manager (possibly names Susie,) who organised the whole kaboodle to be 30 mins in the shop alone w. no music, and extra time for our appointment. Two children were seen, measured, calm was prioritised and no one lost the plot. They are a wonderful, adapting and inclusive team and I highly recommend.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Sam at Clarks in Bath was really…

Sam at Clarks in Bath was really helpful. He measured my child's feet and got the perfect fit. He was great with my daughter and made her feel comfortable and didn't pressurise us to make a decision even though the store was super busy the day before school started.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Bath - child’s shoe fitting great

Freya in Bath was brilliant with my excitable 5-year-old; she took the time to explain how she was using the gauge to measure his feet. Once he had declared he loved the animal footprint shoes, she collected a selection he might like in his size. Freya interacted really well with him and helped us settle on a great dinosaur soled pair of school shoes!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Kids shoes

Elinor, was very thorough and extremely patient whilst trying to find school shoes for our two grandchildren. Even though the shop was busy nothing was too much for her, going back several times to find the right shoes and styles for our children. We were very impressed with her patients and kindness towards our grandchildren. Can't thank her enough. Excellent service.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Isla was brilliant

Isla was brilliant, extremely friendly and helpful and nothing was too much trouble. She found my son the perfect pair of school shoes.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Wasn’t looking forward to taking my son…

Wasn’t looking forward to taking my son shopping for school shoes. He’s constantly growing so we don’t know his shoe size and getting his foot measured has been a pain everywhere else. He also can’t sit still.

Ben was kind and patient. He measured my son’s foot and helped us choose shoes we’re all happy with. Very happy with the experience.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Ted @ Bath was fantastic!

Ted @ Bath was fantastic!
We had 2 School Shoe fittings booked in, he was very kind to our young children and his attention to detail was very good.
The whole service from start to finish, and how it was professionally completed, I highly recommend Bath.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

New secondary school shoes…

We bought a pair of school shoes today and had a great help from Ben. He was very kind and helpful!
And we got the perfect school shoes for my son for secondary school next week! Very happy!

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Sophie at the bath store was amazing !

Sophie was amazing at fitting the children’s shoes! It was very very overwhelming being in the bath shop due to lots of school shoe fittings- and Sophie was so calm and patient ! She really made the whole experience run very smoothly and the children all said they loved her ! She made sure to ask their names and was just had the best service that we could have asked for.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Alis @ Bath

Our son is visually impaired and autistic and has difficulty navigating everyday life. Alis was friendly, helpful and patient and made my son very comfortable. One of the easiest shopping experiences we've ever had. Thanks so much, it really does make a difference when people go above and beyond to help

29 August 2024
Unprompted review

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