My teenage kids begrudgingly went to your shop in Aylesbury yesterday. At first my daughter, the younger, said she wasn't "feeling it" but your staff, Joseph, managed to get her to at least get her f... See more
Location
Switch locationUnit 4 Friars Shopping Centre, HP20 2SP Aylesbury, Buckinghamshire, GB
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See what reviewers are saying
The women was very nice there she gave us good information we always come to Clark’s and they were very good to us this time thank you!!!.
I took my reluctant Toddler Grandson for his third feet measurement at the Aylesbury store last week. He has cried and been very uncooperative and unhappy all through previous visits. We were served b... See more
We had a wonderful experience with Clarks Aylesbury store. We were assisted by a lovely young man called Joseph. Our son is autistic and nonverbal and he could find fitting on new shoes, a bit of a tr... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 4 Friars Shopping Centre, HP20 2SP, Aylesbury, Buckinghamshire, United Kingdom
- 01296482951
Replied to 98% of negative reviews
Typically replies within 48 hours
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The women was very nice there she gave…
The women was very nice there she gave us good information we always come to Clark’s and they were very good to us this time thank you!!!.
Great service, dealing with my fussy kids
My teenage kids begrudgingly went to your shop in Aylesbury yesterday. At first my daughter, the younger, said she wasn't "feeling it" but your staff, Joseph, managed to get her to at least get her feet measured, then having determined she had quite an unusual size, gently persuaded her to try on some shoes stocked of that size. By good fortune she liked the first pair and she walked away with some brand new school shoes in time for her return to school next week. I'd like to thank Joseph for his patience with my kids, he did a great job!
Arti and Mariah were very patient and…
Arti and Mariah were very patient and made lots of suggestions based on their knowledge of the shoes they had in stock. Their suggestions helped me find a perfect pair of shoes and they were very patient when I tried them on in different sizes and widths. Thanks very much !!
Purchase arrived on time..packed…
Purchase arrived on time..packed securely..pleased with item brought
We spent over £70 on a pair of school…
We spent over £70 on a pair of school shoes for my daughter in Sept 2025.
In 2 months the heals have worn completely.
The manager at Aylesbury Store was so rude to my partner, she came out of the shop in tears.
We had to get them rehealed in Friars Square.
The guy said mentioned he'd had lot's of people with the same issues from Clarks in Aylesbury and the manager being rude to other customers.

Reply from Clarks - Aylesbury
We had a wonderful experience with…
We had a wonderful experience with Clarks Aylesbury store. We were assisted by a lovely young man called Joseph. Our son is autistic and nonverbal and he could find fitting on new shoes, a bit of a tricky experience. He made sure to find a quiet place to do the fit- ons. Never rushed, gave our son all the time he wanted to settle down, made the experience really fun and happy which really worked.
Staff who measured my grandsons feet…
Staff who measured my grandsons feet was professional and helpful,also not pushy to buy there and then! Will be back 😀
I was very impressed by your staff.
I was very impressed with your staff when I took my grandchildren to have their feet measured at your Aylesbury store. Joseph assisted us and he was so very patient, helpful and knowledgeable. He brought out 4 different pairs of shoes which my granddaughter tried on and she is so happy with the ones she chose. Thank you very much.
Always great service
Always great service! Special "thank you" to Joseph in Aylesbury Clarks - amazing patience and very helpful!
I took my reluctant Toddler Grandson…
I took my reluctant Toddler Grandson for his third feet measurement at the Aylesbury store last week. He has cried and been very uncooperative and unhappy all through previous visits. We were served by Naema who patiently built up a rapport with him. He ended up lifting his foot to be measured, high-fiving Naema and then walking around in his new trainers. Thank you for the excellent service.
The salesperson at the shoe store. A young professional man who provided excellent service and demonstrated great expertise.
The salesperson at the shoe store provided excellent service and showed great expertise. They were very attentive, knowledgeable, and helped me find exactly what I was looking for. I really appreciate their professionalism and friendly attitude – a truly top-notch shopping experience!
I took my mother into Clarks Aylesbury…
I took my mother into Clarks Aylesbury and the staff Dixi and Joseph could not have been more helpful. My mother had previously tried and bought many times online and in stores, but as she had never had her feet measured and she didn't know what she really wanted they came to her aid and she was extremely happy and still is with her choice of footwear.
Absolutely delighted by the friendly…
Absolutely delighted by the friendly and professional service. Joseph at the Aylesbury shop made us feel VIP.
Thank You for making the otherwise painful shopping pleasant.
I visited Clarke's in Aylesbury…
I visited Clarke's in Aylesbury yesterday, with my two young adult children. A member of staff, Joseph, was so very helpful. My daughter was fairly straightforward to sort out. My son was more complicated. My son told Joseph the style of shoe he wanted. Joseph measured his feet and went to see what they had in stock, in my son's size (5.5/6). The style my son decided that he liked wasn't available in his size. Joseph recommended what size my son should look for, because we had to continue our search elsewhere. He honestly couldn't have been more helpful. Joseph went above and beyond.
School shoes
Extremely helpful, approachable staff (Joseph) and professional service.
Joseph at Aylesbury - Legend
Joseph at the Aylesbury branch was outstanding with our 7 year old son on Saturday who finds shoe fitting overwhelming. He was very patient and made such an effort which made for a really positive experience. Give that man a pay rise!
Child friendly staff member, positive experience
Visited store to get my toddler sized. Staff member (Joseph) was very helpful, child friendly, patient and calming. My child is difficult getting her feet sized, he made this so much easier, it was a positive experience.
Artee at Aylesbury store was super…
Artee at Aylesbury store was super helpful and polite. Thank you!
Staff ensuring you get the best experience despite being busy
The store was very busy due to it being the day before the schools go back after the summer holidays, however Joseph was friendly and took his time to ensure that we got the right pair of shoes for my son.
Excellent Experience
Joseph at the Aylesbury store was incredibly nice, helpful (and my daughter, age 7) says kind - helping her to pick the perfect pair of school shoes :)
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