Clarity Insolvency Reviews 

1,961
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff members for being exceptionally kind, patient, and thoroughly explaining all available options without any judgment whatsoever. Consumers highlight the highly efficient communication via messages and phone calls, which makes the entire application process remarkably fast and completely painless. Many people note that dedicated advisors successfully put their anxious minds at ease by listening with genuine care and showing true empathy. Some reviewers were not happy with occasional communication breakdown issues, noting unreturned phone calls or feeling pressured after changing their minds about the service.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, compassionate, and professional when handling inquiries.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing advisors as extremely helpful, patient,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient, thorough, and amazingly helpful... See more

User experience

Users describe positive interactions with user experience, noting that everything is explained clearly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,961)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tina was absolutely amazing from start…

Tina was absolutely amazing from start to finish. She explained all types of solutions and really listened and understood my situation properly which is why I chose to go with Clarity. I spoke with a few other companies who simply did not feel empathetic or understand my situation. 10/10 would recommend Tina, 5 stars for her brilliant service.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

After months of feeling overwhelmed…

After months of feeling overwhelmed with debts and the associated shame i sent a message to clarityinsolvency asking for support. I spent several hours with Kenan who was kind, calm and reassuring throughout the whole conversation. He never made me feel worse and calmly explained all my options. We still have a way to go but I now have help. A weight has been lifted and I can actually see a future where I can cope with everyday spending and bills. Thank you Kenan 😊

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Junaid

Was brilliant. Talked me through the process and helped with getting me started

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience.

Tina has been amazing, no judgement no questions, listened to everything and gave me the best advice. She has helped me to deal with all my debts and bring it down to one payment a month.
I now feel like a weight has been lifted and no more phone calls from debt collectors.
Again I can not thank Tina enough.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience speaking with Junaid

I had a great experience speaking with the debt consolidation specialist. They were kind, understanding, and explained all of my options clearly without ever making me feel judged or embarrassed. They helped me find the best solution for my situation, and by the end of the call I felt like a huge weight had been lifted off my shoulders. I would highly recommend them to anyone looking to get on top of their debt.

8 July 2026
Unprompted review

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