Clario Reviews 

202
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

I’m giving the agent 4 stars for her excellence in providing me the information I needed. However the App itself I do not give it 4 stars unfortunately I’m only giving it 3 stars simply because of tha... See more

Company replied

Rated 5 out of 5 stars

I just bought the one-month subscription and was immediately helped by a kind woman named Monica. Even though we couldn’t find what was “wrong” with my phone, I felt supported and clearly guided thro... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service the most helpful and knowledgeable people I talked to . Stayed online in chat to walk me threw step by step how to do various different things to help secure my device and m... See more

Company replied

Rated 1 out of 5 stars

Signed up for the app and decided to cancel after free trial. Then emailed told I was being charged for subscriotion. Emailed to cancel and was acknowledged as cancelled. Then another email saying... See more

Company replied

Company details

  1. Software Company

Written by the company

Clario is the world’s first consumer-focused digital security and privacy solution. This is a comprehensive and totally intuitive multi-platform app. It covers all protection needs in one simple interface, integrating on hand 24/7 security experts. It gives real-time protection against digital threats (malware, ransomware, spyware), money loss, breaches of personal information and identity theft, device security, data privacy, and more. Clario’s simplified and refreshing and strictly jargon-free approach makes powerful security features seamlessly accessible through a single app with unique user experience. Clario customers have 24/7 access to a 600+ person team of on-demand tech experts that can be accessed instantly through Clario’s in-app chat or by phone and remote assistance, for advice and immediate peace of mind.


Contact info

3.3

Average

TrustScore 3.5 out of 5

202 reviews

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3.3

All reviews

(202)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

This is amazing

This is amazing! I loved how well they worked with me. Noelle was the one who helped and fixed my issue that I have had for years.

6 May 2021
Unprompted review
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Reply from Clario

Hi, Amanda. I am glad the problem got resolved. Thank you for choosing Clario. Catherine

Rated 5 out of 5 stars

Quick Adware Solve and Beyond

I downloaded this because my wife's MacBook had adware issues. It quickly diagnosed and solved that issue. But what was more remarked than the user interface and simplicity was the customer service provided via live chat to help fix a couple of data breaches I was affected by. Catherine was exceptional.

2 May 2021
Unprompted review
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Reply from Clario

Hi, Myronie. Thank you for the kind words. It was my pleasure to help you. Catherine

Rated 5 out of 5 stars

Review:

I wasn't aware of a few things regarding the threats found while scanning my device so I asked for some advice. Miss Catherine was patient and had answered all questions with politeness and was able to help me with the problem. Thanks! The app works wonderfully but it's a pity that it is only available for subscribers. Luckily, non-subscribers are still able to try the app out during the 7-day trials!

1 May 2021
Unprompted review
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Reply from Clario

Vivian, thanks for the feedback! We were happy to help. Vicky.

Rated 5 out of 5 stars

Clario Beats Norton

I have found that your program is much better at helping keep my Mac safe. I also like the little circle so I can check the app or web page I'm on. I just had a chat with your help desk and found Brianna very good at helping me. (Give her a raise. :-)) She answered my questions wonderfully. I now know you currently do not protect my iPad (2019) or watch (2020). I look forward to the day you can cover these as well. The only thing I can think of to help with the program is maybe you could send a text or email each time the virus database is updated. That would let me know if you are covering a current virus. Thank you for such a nice program. You also might think about having a third pricing tier of a lifetime option where the app updates and virus database updates are covered. I would like to see a price for this in your options.

30 April 2021
Unprompted review
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Reply from Clario

Hi Donna!
Thanks a lot for the feedback! I'll share it with the team. I want you to be sure we update the virus database pretty often and add new malware as soon as they investigated. Vicky.

Rated 5 out of 5 stars

Amazing app!

This app is incredible. The experts here are all so nice and helpful. They stick with you and help work you through your issues until they are resolved. The app is also so easy to navigate and understand. I'd recommend this to anyone! :)

29 April 2021
Unprompted review
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Reply from Clario

Million thanks for choosing us! We are so happy to deserve such nice feedback from you. Vicky.

Rated 5 out of 5 stars

I recommend this app

I recommend this app, is great. Helped me a lot. Thanks very much Briana.

24 April 2021
Unprompted review
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Reply from Clario

Hi, Bridget. Thank you for recommending us. Catherine

Rated 5 out of 5 stars

I had the pleasure of Help From Jake…

I had the pleasure of Help From Jake today. He had the patients of a saint and help me with his skills on computers and made my problems go away. What more can I ask. Well done and thanks.

21 April 2021
Unprompted review
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Reply from Clario

Hi, Allan. We are glad your problems were resolved. Jake is a real gem, isn't he? Feel free to contact us again. We are always happy to help. Catherine

Rated 5 out of 5 stars

My Guardian Angel Catherine

My name is William Delfs and I am a trust pilot customer and I’m a proud customer of Clario.Before I say anything else my agent CatherineDeserves not only a raise but about 12 promotions and that wouldn’t do justice. Catherine my agent is nothing short than a guardian angel from heaven sent by my wife honey bunny who is my 4’11” angel who helps me and protects me everyday.

After 50 years of living on this earth, I never thought have some people can be just so cruel and hurtful. On September 20, 2019, My Honey bunny, my precious little pumpkin Went home to the Lord and 54 years old at 3o’clock in the morning. Her name was Sophia and her death was unexpected but then again I’m a Christian and I’ve been a Christian my whole life, I would love to see it on expected that’s a human try to look at or examine the reasons why my precious little pumpkin passed Away at 54 years old from a major heart attack when she had a clean catheterization of her heart five years prior. In addition to this I have been widowed four times with honey bunny being the fourth and I’m only 50 years old, in addition two of my three children died prior to childbirth and the other my Catherine is not in my life.

Hi downloaded your company today because it was recommended and she was like after Catherine was my agent and she did everything it took to get my phone secure but also she took everything she did strictly according to your protocol and rules and she was professional the whole time. Catherine is an angel that’s that’s all I’m gonna say because the whole time she’s trying to help me I’m writing suicide note because I’m destroyed and she sends me a link to the suicide hotline, I became upset and suicidal and she talk to me down twice and she also was so sensitive to my needs and there’s nothing short than a rockstar customer service because she gave such unparalleled customer service that I will be a customer for life. And this is after one of the things I said to her was I’m never using your effing product and she was still kind. Please understand I’m a very good man that’s been through a lot in his life and to find or 19 devices on my home Wi-Fi I was very concerned but also very upset I’ve been dealing with this for two months along withMany other issues. If you ever ask me about Catherine she is my guardian angel and she is totally amazing I hope you know you have one of the best employees in the universe. Sincerely yours, William Robert Delfs a.k.a. Billy the country singer of the Liam Michael Alexander community

27 February 2021
Unprompted review
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Reply from Clario

Hello, William. Thank you a lot for such a kind feedback. We appreciate your trust to Clario. There are many unpleasant things in the world. But definitely much more things worth spending the life on and enjoying it. Here at Clario, we are happy to help you resolve security and privacy related concerns that may appear while your everyday usage of digital technologies. Feel free to contact us, in case other questions appear. Thanks again. Catherine

Rated 5 out of 5 stars

I noticed that my web browser changed…

I noticed that my web browser changed without me changing it, and received a strange pop up window. Jake, from Clario, got my computer cleaned up and working. I feel safer knowing my computer is protected.

23 February 2021
Unprompted review
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Reply from Clario

Hi. It must have been stressful. Good, that it's fixed now. Catherine

Rated 5 out of 5 stars

I was trying to detect spyware on my…

I was trying to detect spyware on my iPhone and Jake was able to walk me through several steps and locations to check for tampering or misbehaving apps, I wasn’t able to find anything in my phone but I greatly appreciate the comfort in knowing firsthand that I’m all clear of tampering!

22 February 2021
Unprompted review
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Reply from Clario

Phillip, we were happy to help! Feel free to contact us anytime. Vicky.

Rated 5 out of 5 stars

Catherine to the rescue

I thought for sure I had a virus but it turned out I was just being tricked into downloading one. Catherine was the person who helped me solve my problem and she helped a lot. Not only did I not get a virus I also now have a safe way to search and not get viruses. I highly recommend this app.

21 February 2021
Unprompted review
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Reply from Clario

Thank you for being our customer! We highly appreciate your trust and recommendation! Vicky.

Rated 5 out of 5 stars

I am happy with the help I received in…

I am happy with the help I received in protecting my phone and updating information as required. Super easy to use, friendly customer service, quick response. Thank you 🙏

19 February 2021
Unprompted review
Clario logo

Reply from Clario

Heidi, we appreciate your feedback! Thanks for choosing us. Vicky.

Rated 5 out of 5 stars

Super quick and efficient support

Super quick and efficient support. Had a malware issue for months and Clario solved it in a matter of hours!

10 February 2021
Unprompted review
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Reply from Clario

Many thanks, Rachel! Contact us anytime you need. Vicky.

Rated 5 out of 5 stars

These people were extremely helpful…

These people were extremely helpful with a senior citizen who was struggling with all sorts of security issues. They didn’t make me feel ignorant or inadequate. Give them a raise.

3 February 2021
Unprompted review
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Reply from Clario

Hi, Lin. Thank you for a great feedback. We are here to put you in control of your privacy and security. Catherine

Rated 5 out of 5 stars

Easy, fast help!!

I was having trouble with some pesky malware that was affecting my ability to get to my zoom classes due to the fact that it hijacked my browser and Johnny was able to help me and resolved my issue in like 20 minutes. He was very helpful and politely asked questions when needed. I will definitely be keeping this app on my computer for further security!!

22 January 2021
Unprompted review
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Reply from Clario

Ans, we were happy to help! Feel free to contact us anytime you need. Vicky.

Rated 5 out of 5 stars

My first experience with the support…

My first experience with the support was excellent, the agent helped me remove inappropriate calendar issues from browsing and blocked it happening. All smooth and easy to follow! Thanks, Clario

22 December 2020
Unprompted review
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Reply from Clario

Ciara, thanks a lot for the review! We are always happy to help. Vicky.

Rated 5 out of 5 stars

My agent Brian was FANTASTIC!!

My agent Brian was FANTASTIC! He really went above and beyond to help walk me step by step through answering my problem and helping to make my phone as safe & secure as it could be! I was very appreciative of his patience and kindness. 😊

20 December 2020
Unprompted review
Clario logo

Reply from Clario

Hi, Stacy. Thank you for such a great feedback. We are working hard to provide you with the best advice and service. 🤩 Catherine

Rated 5 out of 5 stars

My agent JAKE 4.9 IS AWESOME

My agent JAKE 4.9 IS AWESOME! I give him a 10. He was very patient & helpful i couldn’t have asked for a nicer more patient helpful person

18 December 2020
Unprompted review
Clario logo

Reply from Clario

Laura, thanks a lot for the feedback! Please feel free to contact us anytime. Vicky.

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