CLARINEReviews 

663
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 425 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product's quality, describing the watches as elegant, expensive-looking, and well-crafted, often exceeding expectations for their price point. People frequently praise the watches for their design, durability, and the luxurious feel they offer, making them suitable for various occasions and excellent gifts. Reviewers also appreciate the affordability, noting that the watches provide great value for money and look much more expensive than they are. However, some people were dissatisfied with the quality, reporting issues like watches not being as described, having scratches, or stopping working shortly after purchase. A few customers also experienced problems with order processing, such as missing items from promotional deals or delayed shipping, and some felt the product's appearance was cheap or not matching website images.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the elegant design,... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the watches as... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering, quick delivery, and... See more

Price

Reviewers highlight ambiguous aspects of price, with many praising the affordability and value for money,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These watches are so lovely and look very elegant and expensive. I am so pleased with my purchase and will definitely be ordering again for presents. When you break it down you are only paying... See more

Rated 5 out of 5 stars

I ordered a few watches during one of Clarine’s promotional deals. The watch that came was lovely, just as described. Gorgeous, great quality and perfect finishing touch on any outfit. I did have... See more

Rated 5 out of 5 stars

These watches and jewelry s super high quality, well -crafted , and a perfect gift for anyone. Classy and elegant, I love my watches!!! Bought 4 ! These watches are designed to detail, and the finish... See more

Rated 5 out of 5 stars

Beautiful quality expensive looking watches at very affordable prices. I have had so many compliments on my watches from my friends who cannot believe how inexpensive they are! The buying process onli... See more


Company details

  1. Watch Manufacturer

Written by the company

For the one who has always trusted her own eye. Who knows what she likes, how she wants to feel, and exactly what kind of impression she wants to leave.


Contact info

4.1

Great

TrustScore 4 out of 5

663 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(663)

426 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A rough start, but a happy ending

My first international order experience was stressful since my package was marked as delivered but never arrived at El Salvador. Customer service took a while to respond, and I thought I had lost my money. However, they eventually explained the issue and resent my order to a U.S. address, which arrived quickly. It gave me a scare at first, but I appreciate that they made it right in the end

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered these watches during the BOGO…

I ordered these watches during the BOGO promotion, and upon their arrival, I was immediately in love with them. Although they are slightly smaller than I anticipated, the gold color is stunning, and adjusting the band is remarkably simple. Overall, I am pleased with my purchase.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Watches from CLARINE

Very pleased with both my watches from CLARINE
They are beautifully made
I got the gold with white face & the silver one too on the fabulous 2 for 1 offer
They look & feel much more expensive than the price charged
Great customer service they respond almost immediately when you reach out

3 April 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE OF THIS SCAM!

BEWARE OF THIS SCAM

I had a very disappointing experience with this website.

I ordered a watch from clarineco.com because it appeared to sell quality products. The site advertised a “buy one, get one free” deal that was supposedly ending at midnight, which encouraged me to purchase quickly. However, I later realized that this “limited-time” sale is continuously repeated, which is VERY misleading.

After placing my order, I received no confirmation email. I had to reach out myself just to get any information about my purchase, which is not acceptable for a legitimate online store.

Shipping took nearly a month to arrive in Florida, and there was no clear indication beforehand that the item would be shipped from China.

When the watch finally arrived, it was not what was advertised. It did not have the “Clarine” branding at all—instead, it was labeled “XIMILI Quartz,” which appears to be a completely different, low-cost brand. The quality was extremely poor: the materials felt cheap, the finish looked low-grade, and overall it did not resemble the product shown on the website.

In my opinion, this product is significantly overpriced for what it is. It looks like something that could be purchased elsewhere for a fraction of the cost.

Overall, this was one of the worst online shopping experiences I’ve had. I would strongly caution others before purchasing from this site.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

This is my second time ordering from…

This is my second time ordering from this company . The watches are great quality and inclusive . I have a lathe wrist 8.25 and the watch fit beautifully . You can make it smaller for a smaller or normal wrist . I would order again . So many compliments on my watch especially the blue one

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a query

I had a query. The team were super quick to respond and resolve it. Very happy so far and eagerly waiting for the product.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

“Worth the Wait”

I recently received the watch I purchased from Clarine, which came with a complimentary adjustment tool. I am very pleased with the product, as it looks elegant and feels very classy when worn. The design and overall quality met my expectations.

Although the delivery took longer than expected due to the ongoing situation in the Middle East, I completely understand the circumstances. Once it arrived, I found that it was truly worth the wait.

Thank you for the excellent product and service.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

MY APPRECIATION

MY APPRECIATION
I am really impress with the communication and service I got from the compagny. I will share with my friends and familly how reliable Clairoy compagny can be. Thank you.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Service was very good was worried that…

Service was very good was worried that this was a scam but when I received my watch I LOVE it it beautiful and elegant and stylish, communication =10/10 al my concerns was adress immediately. I definitely will order and recommend to my family and friends. I would love the BLUE face as second watch BEAUTIFUL.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Love my new watches…..

Love my new watches! They arrived quickly and very easy to adjust the size. The first time I wore it, I received several compliments.
Love, Love, Love

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Clarine’s customer service. The team was helpful, responsive, and professional from start to finish. They handled my request efficiently and made sure everything was clear and resolved without any hassle.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

My order which is marked as delivered

My order which is marked as delivered, I have not received it.
I live in an apartment building where neighbors sometimes accept packages on each other’s behalf. However, I have checked with all of my neighbors, and none of them have received my package. Unfortunately, it appears that the parcel is either missing or may have been stolen.

I would appreciate assistance in locating the package or arranging a replacement or refund if necessary. They do not answer my e-mails.

23 March 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look