A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
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Review summary
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Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
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I can highly recommend this company. My order consisted of Orkney Cheddar and Glenshiel chocolates and they were both delicious. I also couldn’t believe how quickly the order arrived, packed in a litt... See more
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What a pleasure dealing with Clan Artisan. The tea towels I purchased are beautiful and the personal phone call to let me know that one item was unavailable and offer a substitute was very much apprec... See more
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Company details
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
186 reviews
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Good communication
14 March 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this 5-star review Tracey. We really appreciate it :-)
Clan Artisan is a wonderful enterprise…
Clan Artisan is a wonderful enterprise I discovered right in the heart of Stirling. Their Store on Port Street is like coming into a heaven of the senses. Such a warm, welcoming atmosphere, not least from the two Co-Operators, Jen & Jen, so cheerful, knowledgeable, helpful. The great variety of quality Scottish products on offer is excellent, from foods to home & personal accessories, to fine art items from great Scottish Artists. I could only recommend any Scot, or anyone from anywhere, to come visit Clan Artisan in the great City of Stirling, where all the best of Scotland comes together.
16 March 2023
Reply from Clan Artisan Ltd
Oh my .. literally just cried happy tears ! Thank you so much Jason . This review is probably the best one we have ever had !!! You’ve made two Jen’s very very happy . We hope to see you soon and looking forward to hearing how your new artwork is coming along x
Thank you from the bottoms of our hearts !!
Top-quality products
Top-quality products, fantastic customer service. Happy repeat customer.
28 February 2023
Reply from Clan Artisan Ltd
Massive thanks Sally for taking the time to send this review . It really means so much to us , as running a business right now is really tough so please believe us when we say we are so grateful . We hope your Mum had a lovely birthday and loved her gifts x Take care and we hope to help you again soon Jen and Jen x
Appreciate the reliable and friendly…
Appreciate the reliable and friendly service. Nothing is too much trouble for them. Thanks, Lassies!
2 February 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this 5-star review Joan, we really appreciate it. We are always happy to help, especially when technology decides not to work :-)
Fast response to email query and fast…
Fast response to email query and fast delivery. Will definitely shop again!
17 January 2023
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this amazing review . We so appreciate it and as a small business it means the world to us . We will look forward to helping you again .
Excellent service
Excellent service. Prompt response to enquiry and put together a beautiful hamper in a very short turnaround time. Simple and easy ordering process. Beautifully presented, courier delivered in speedy time and family who received it said the products were delicious. Very happy we placed the order with this business.
20 December 2022
Reply from Clan Artisan Ltd
Thank you so much Aine for taking the time to leave a review, our small business really appreciated it. We are really glad you are happy with our service and that everyone enjoyed the products from our amazing producers. Thank you again :-)
Brilliant service, I will defo use again!
The website was easy to use, the product range was really good and I was able to choose the exact date I wanted the hampers delivered on.
19 December 2022
Reply from Clan Artisan Ltd
Thank you for your 5-star review Keeley, we really appreciate you taking the time to leave it.
Reply from Clan Artisan Ltd
Thank you for your review Paul, very much appreciated for our small business.
Really great customer service
Really great customer service. Easy to use website and a fantastic product. Hamper arrived on time and looking lovely. I would definitely recommend Clan Artisan to others.
23 December 2022
Reply from Clan Artisan Ltd
Thank you so much for this amazing review ! X so glad you were happy with our products and service xx it means the world to us here at Clan Artisan xx hope we can help you again in 2023 ! Xx
Fantastic personalised gift idea
Putting together a hamper at Clan Artisan is a great way to personalise a gift and to support local Scottish businesses. They have a great range of products to select from and they couldn't be more helpful in the shop. A very relaxing experience admist all the frenzy that is Christmas shopping.
1 December 2022
Reply from Clan Artisan Ltd
Thank you so much for your review, we really appreciate you taking the time to leave it and are so happy you had a relaxing experience. Love the Jen’s & Team x
It was a true pleasure to be welcomed…
It was a true pleasure to be welcomed into a shop where I was treated so well. The right questions, sensitive and thoughtful suggestions, the hampers beautifully packed, and a complementary cup of coffee to make it all run smoothly
We will certainly be back!
17 December 2022
Reply from Clan Artisan Ltd
Wow ! Thank you so much xx
We are so glad you loved our gifting experience We really appreciate you taking the time to write this review for us . It means the world to us here at Clan Artisan . We couldn’t offer the full gifting experience online and are delighted that we can make our customers feel welcomed into our wee shop … as that was the dream ! Xx
we will look forward to welcoming you again xx
The Jen’s and Team Clan Artisan x
Excellent artisan products
Excellent artisan products, great service, and lovely people running the business. A hit with our family - thanks Jen & Jen!
22 December 2022
Products to be proud of
I ordered an array of products so I could make my own Christmas hampers. They called to say some items weren't available for immediate dispatch but we established I could wait till everything was there before they sent it out all together. I wasn't disappointed when I received the package. Very well protected and every product of very high quality. Delighted!
15 December 2022
Unprompted review
Reply from Clan Artisan Ltd
Thank you so much for this amazing review ! So glad you loved the products … this makes us so happy . Hope you have had a lovely Christmas and thank you again for taking time out to leave this review for us .
Reply from Clan Artisan Ltd
Thank you so much ! Thanks for visiting and for taking the time for this review .
Have an amazing Christmas x
Fantastic shop: The Jens did a brilliant job on both…
The Jens did a brilliant job on both hampers I ordered. The friendly can do attitude is what makes this business a winner as well as the unique and awesome gift range from Scottish artisans.
16 December 2022
Reply from Clan Artisan Ltd
Thank you Maggie from the bottom of our hearts !! X We so appreciate this review .. x
so glad you loved your gifts and see you today for picking up more ! Xx love The Jen’s x
Such beautiful hampers ladies
Such beautiful hampers ladies, thank you! Loved my cup of coffee as well.
7 December 2022
Reply from Clan Artisan Ltd
Thanks so much Jen ! We really appreciate you taking the time to write this review .. and from ordering from us xx see you soon ! Xx
Really easy to use website and order…
Really easy to use website and order was ready to pick up extremely quickly. A lovely gift shop in Stirling if you're ever struggling to know what to give someone as a gift.
The small gift bags are excellent too with some really cute items to go in them.
2 December 2022
Reply from Clan Artisan Ltd
Aww Ruth .. thanks so much for this ! We seemed to have missed this review somehow ! This really does mean the world to us and we can’t thank you enough x
A really interesting and different…
A really interesting and different selection of confectionery and also gift items. Very good quality too as well as being sourced in Scotland. Great ideas for gifts
24 November 2022
Reply from Clan Artisan Ltd
Massive thanks for taking the time to review us . We really appreciate it and love finding new products for our customers ! Thanks again for this review xxx
Love Team Clan Artisan
Such a gem!
Amazing selection of products, super friendly and knowledgeable staff and items arrived in a timely manner (I ordered in the physical store in Scotland). Love this place!
5 November 2022
Reply from Clan Artisan Ltd
Thank you so much Jodie ! This is our first review re our actual shop .. so this makes us super happy ! Xxx We look forward to helping you again soon xx
Team Clan Artisan xx
Reply from Clan Artisan Ltd
Thank you so much for leaving us this review . We really appreciate it and so glad you were happy with your order xxxx
We hope we can help you again soon
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