Claire London Reviews 

194
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I have had 20 emails to date. Their offer of a refund began at 20% and is currently at 35%. I am so far £48 out of pocket but am prepared to pay whatever is necessary to shut this company down. I... See more

Rated 1 out of 5 stars

this company advertises on INSTAGRAM - they are a totally fraudulant setup and should be avoided at all costs! the goods i thought i'd purchased have never arrived and they have had the cheeck to offe... See more

Rated 1 out of 5 stars

Dreadful company. Gave me an address in China to return items which I did & insisted they pay postage. They said refund would be processed on receipt. 6 months later the Post Office returned as u... See more

Rated 1 out of 5 stars

AVOID - 6 weeks waiting still no delivery - tracking says processing and not in transit. £72 down and endless emails sent with response saying, it’s on its way - no delivery date supplied. Repeated... See more

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1.1

Bad

TrustScore 1 out of 5

194 reviews

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Rated 1 out of 5 stars

Crooks, liars, thieves, scammers. DO NOT!!!

Ordered jumpers end Oct. One finally arrived 3 weeks late. Second one didn't. It finally arrived in Jan. I have being trying to return it, but they are liars and keep making ridiculous excuses about staff issues. They do not read the emails. I have exchanged 87 emails with them and still no money back. Now claiming it from my bank. DO NOT USE THIS COMPANY. They are thieves.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Scammer!

Scammer!! I can't believe that I fell for this one. All of the replies were done by ChatGPT. Have reported to my bank and hope to get my money back.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

What scammers!!

What scammers!!
I brought 2 jumpers that did arrive but very poor quality not fit for perpase. I paid to return them 2 months ago, and finally realise they never had any intention of paying me back, so NO refund and wasted money in return postage. DON'T USE THIS COMPANY

14 January 2025
Unprompted review
Rated 1 out of 5 stars

Claire of London are Crooks

100% concur with all the other reviews. These are crooks. Ordered jumper end of November 2024, have written several chasing emails, to be fobbed off every time. Do not order

14 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Same as all of the others

SCAM Same as all of the others. Ordered 16th Nov, nothing received. Emailed several times. Tracking info not updated, excuses made that is is not working properly which is when I realised it's a scam & this confirms it! Put a claim in to Paypal so fingers crossed I get a refund. Ironically also paid for shipping protection.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Sofia keeps saying on it’s way and provides false tracking. Reported to PayPal who refunded my money. Feel stupid for falling for Facebook ad.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not 'buy' from this company under…

Do not 'buy' from this company under any circumstances - they have had my money since 25 november and delivered nothing. 'Sofia' from customer services sends patronising platitudes in response to all queries and no action

25 November 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM DO NOTUSE

I echo every other one star review. I ordered 18 Nov but have received nothing apart from numerous lies about my order being on the way. I saw a TV programme about scammers harvesting email, physical addresses, phone numbers and all card information including expiry date for selling to even more scammers. I have since visited my bank and they have stopped my credit card (for reissue) and changed my bank account number as a precaution . All a lot of trouble and expense to fill the pockets of ruthless thieves.
This is the first and last time I will ever buy anything offered for sale on Facebook which is a shame for honest sellers but necessary. If anyone knows how to alert Facebook about this company and take them down I would be grateful

18 November 2024
Unprompted review
Rated 1 out of 5 stars

DONT TRUST!! These people are not to be trusted!

Ordered a lovely jumper middle of November. It came up on my delivery app ‘shop’ but then after a few wks it disappeared. I’ve been emailing them, ‘Sofia kept telling me it would arrive but now nearly two months later…nothing. This is a scam!!! Do not trust!!

12 January 2025
Unprompted review
Rated 1 out of 5 stars

CLARE of London no delivery

Wrote again no change. Still no goods received. CLARE customer support have said the goods are in the way but tracking says they don't have the goods.
I have asked for a refund because I have bought other cold weather goods. 11 weeks since I ordered. Not good customer service. Not good truthful communication.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Sadly I echo ALL of the reviews on this…

Sadly I echo ALL of the reviews on this scam company. WHY OH WHY doesn’t Facebook, and any other platform that gives them the freedom to scam people. REMOVE their ads?

I understand it is a game of whack a mole and they’ll just reappear somewhere else. BUT we have all identified them as a scam and no one but us seems to care.

WAKE UP TRADING STANDARDS/PLATFORMS FOR SCAMERS!!

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Worst company I’ve dealt with

Worst company I’ve dealt with. They lie in a credible way, with mountains of excuse.
I kept writing & getting no meaningful response…. Just shipped and no idea when. They claim 7-14 days for delivery. 6 week
I got my money back from my card as I raised this a scam/fraud

16 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Theft and fraud! Do not buy at all costs! Returned goods to never receive a refund as they were unable to deliver!

16 December 2024
Unprompted review

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