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Clairazur Spa Reviews 576

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TrustScore 5 out of 5

4.9

Hot Tub Store
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Company details

  1. Hot Tub Store

Written by the company

En tant que leader français du spa, Clairazur assure depuis plus de 30 ans la fabrication, la vente et l'installation de spas, spas de nage, saunas et hammams pour les particuliers et les professionnels.

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4.9

Excellent

TrustScore 5 out of 5

576 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great customer service

It was the great service form the technician that made the difference. Cederic Fieve, followed up and made sure it was all working and answered all my questions.
I highly recommend him.

19 March 2025
Unprompted review
Clairazur Spa logo

Reply from Clairazur Spa

Thank you for taking the time to share your feedback. We are delighted to hear that you received excellent service from our technician.We sincerely appreciate your recommendation and will be sure to convey your kind words to Cedric.

Thank you once again for your trust and support.

Best regards,

Customer Service Team

Rated 5 out of 5 stars

Very happy with their attention and…

Very happy with their attention and care when repairing my spa. Thank you so much to Adrien Poulin, you were fantastic!

28 April 2025
Unprompted review
Clairazur Spa logo

Reply from Clairazur Spa

Thanks so much for the great review! We're really glad to hear you were happy with the spa repair. We really appreciate you taking the time to share this, and we’re here anytime you need us again.

The Customer Service Team

Rated 5 out of 5 stars

Nicolas and team was very helpful

Nicolas and team was very helpful, and even called me to check up when I was able to pick the merchandise up. Thanks to all at Clairazur

26 February 2025
Unprompted review
Clairazur Spa logo

Reply from Clairazur Spa

Good afternoon,

Thank you so much for your positive feedback! We're glad that Nicolas and the team were able to assist you. Your satisfaction is our priority. We remain at your disposal for any further requests.

Best regards,

Clairazur Customer Service

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