claimtoday.com Reviews 120

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Seemingly high turnover of associates/solicitors. My case was passed through a number of different handlers. Very little continuity of my case because of this. Also, when the position of an out of co... See more

Rated 5 out of 5 stars

I am very satisfied with the way My claim was dealt . It was really quick and there are no hidden charges or fees or commissions. My lawyer Rupy Sandhu and her colleague Kamalpreet Bains were really e... See more

Rated 2 out of 5 stars

Although my case ended up succeding more or less, I felt my claim it was ignored most of the time and I have got much less than half of what I was expecting. The person/trainee solicitor that handled... See more

Rated 1 out of 5 stars

I have been waiting for my claim to be sorted out it has been a year and a half and now I am at settlement stage and now they have moved my case to another firm, no communication at all, tried calling... See more

Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The process was completed in a …

The process was completed in a efficient manner, however it was very difficult to contact my acting solicitor. I was promised various returned calls, but receives none. It would normally be a delayed email.

4 December 2017
Unprompted review
Rated 1 out of 5 stars

They didn’t help me with my claim bad …

They didn’t help me with my claim bad experience

29 November 2017
Unprompted review
claimtoday.com logo

Reply from claimtoday.com

Dear Mr Mehmood

On behalf of Claim Today Solicitors, I apologise that you feel that we did not help with your claim. We do always try to provide a helpful experience to all our clients..

If you could please email gurjinder.rai@dbsplus.co.uk to let us know at what stages you felt we did not help, so that we can improve our service, we would appreciate it.

Rated 5 out of 5 stars

Best experience ever

I gave them my claim and it was my first time dealing with any solicitor. It took 2 years but they were fantastic even when I was a pain and always ringing for updates. They believed we would win and we did. I would choose them again in a heart beat. Best solicitors ever and they have indeed made my experience a very pleasant one. Thank you CTS for everything

28 November 2017
Unprompted review
Rated 3 out of 5 stars

I chose claim today solicitors, not again.

I chose claim today solicitors, as I saw there advertisement on the tv, unfortunately I was met with an accident back in 2013, and my first point of call to start a claim was CTS, friendly staff, however I had 3 changes of Legal executives whilst my case with them, the case took so long 1.5 years.

28 November 2017
Unprompted review
Rated 4 out of 5 stars

TooK a really long time settling the …

TooK a really long time settling the account. I was calling up every 30 days for about 2 years. In the end we got there. Good service as they helped me get compensation. But the procedure was very long and time consuming.

27 November 2017
Unprompted review
Rated 1 out of 5 stars

After I contacted Claim Times …

After I contacted Claim Times Solicitors no one bothered to contact me as I was hit by an uninsured driver. The service which they provide is very poor as they only chase after the client who had an accident by an insured driver. Very bad and unprofessional service which was given to me. Sorry Claim Time Solicitors y
ou did a very poor job.

27 November 2017
Unprompted review
claimtoday.com logo

Reply from claimtoday.com

Dear Mr Khan

On behalf of Claim Today Solicitors, I apologise that you feel our service was unprofessional. We do try to provide a professional and courteous experience to all our clients.
If you wish to discuss this matter further so we can continue to provide a professional service then please do not hesitate to contact us.

Thank you for using Claim Today Solicitors.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look