Claims1 Reviews 

447
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably easy, fast, and straightforward it is to fill in the online forms and quickly submit their claims without any hassle. People deeply appreciate the very user-friendly website design and the extremely quick, simple process required to get everything started smoothly. However, some people mentioned receiving unexpected, unsolicited letters addressed to incorrect recipients or previous occupants. A number of reviewers also noted receiving unrequested postal mail addressed to former customers or individuals for whom the communication was not relevant.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform very... See more

Claim

People report ambiguous experiences with claim submission, noting that the process is very quick, easy, and... See more

Website

Reviewers express appreciation for the website, highlighting that it is very easy to navigate and simple to... See more

Service

Consumers find service to be ambiguous, with highly mixed reactions from reviewers. Many customers report... See more

Customer communications

Clients share profound dissatisfaction regarding contact methods and unsolicited communications. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Logging in details was easy. You don't need all details to complete form. Now lets see what happens next

Rated 5 out of 5 stars

I think I have remembered all my cars since 2007. I think ... Anyway, the process is very straightforward and does not require many details. I did the claim without moving from the sofa!


Company details

Written by the company

At Claims1, we’re a UK-based claims management company dedicated to helping you recover compensation for financial mis-selling, especially on car and motor finance agreements. Our mission is simple: to put things right for customers who were unfairly charged. We take the stress out of the claims process by keeping it simple, transparent and hassle free. With years of experience, proven processes and a customer-first approach, we’re here to help you get back the money you may be owed while we handle the hard work on your behalf.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

447 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(447)

447 reviews in the last 12 months

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