The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package. He realised it was an item that could potentially get scratch... See more
Company replied
Location
Switch locationUnit 1 City Business Park, Works Road, SG6 1FH Letchworth, Hertfordshire, GB
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See what reviewers are saying
A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging... See more
Company replied
Tony went above and beyond when delivering my delivery - he helped bring it into my garage for me and insisted I don’t help! It came exactly when said and considering it was such a big order was deliv... See more
Company replied
Great to have a chat with every collection. Always friendly with all of our staff members. When delivering to our clients, they always give us good feedback about Simon. He always delivers on time (... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 1 City Business Park, Works Road, SG6 1FH, Letchworth, Hertfordshire, United Kingdom
- 01462 483583
4.9
Excellent
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service!
Colin was very efficient, friendly and it was a great customer experience overall
14 June 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Laura,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Timely delivery by friendly and helpful…
Timely delivery by friendly and helpful courier (Simon). Thank you.
6 June 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Alison,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
LT50 was so helpful and very friendly
7 June 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Elizabeth,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Lt50- the driver that we had today was…
Lt50- the driver that we had today was seriously amazing he has been a gem, she carried the box up for me and set it all up, I suffer frozen shoulder and as the unit is for my hubby who wasn’t at home, LT50 helped me with it all, if you have a reward scheme I would suggest he gets something for it
12 May 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Simon was nice and friendly
8 May 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Brandon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Outstanding service
Amazing service by courier simon
Was patient and understanding
2 May 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Zora,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Letchworth
Good morning Simon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Took extra care and very friendly
Took extra care and very friendly. Courier was Christian - LT50
26 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Brad,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Simon
Simon, the delivery guy was really helpful. He has carried the tiles all the way inside the house and even asked if he can be more help. Didn’t meet such a nice delivery men before. Well done Simon 👍🏻
20 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Elzbieta,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Driver Colin Box was very helpful.
Driver Colin Box was very helpful.
For some reason City sprint don’t issue receipts when they collect a delivery but Colin suggested taking some pictures to prove that I’d handed over the delivery.
A colleague great to have in your team!
21 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Ju,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Simon was Great
Simon was great, came to the door and was very friendly and helpful!!
21 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Shlomi,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Letchworth
Good morning Suresh,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Letchworth
Good afternoon Francesca,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Accommodating Service from Colin.
I was slightly unprepared for the courier to take my parcel, however Colin was very accommodating and agreed to give me more time. Colin continued to pick up another parcel and loop back to me after I’d finished packing the goods. He was kind, polite and efficient. Would definitely recommend.
17 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Very professional
Very professional, friendly and efficient delivery person. We have him deliver to us frequently and he is always polite and friendly!
Ref: Colin PY72
14 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Davies,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Have used CitySprint several times now…
Have used CitySprint several times now and have not had any problems so far!
12 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Lil,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Letchworth
Good morning Ross,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Simon was so polite and professional
Simon was so polite and professional - brought all the boxes to my front room - friendly and excellent service.
6 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Kate,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Cheerful & timely
Colin PY72 collected a parcel from Hitchin-Bournemouth. Cheerful greeting, great service, bang on time.
4 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Sarah,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Delivery driver was professional and…
Delivery driver was professional and courteous.
4 April 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Shaun,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
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