Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and helpful delivery service. The driver (NH20) was ontime and also helped me to return back incorrect items.
Amazing delivery. Really nice driver! Order in good condition. CF19-BART.
Very helpful and professional delivery gentleman. He checked that it was the correct item being delivered and placed it where requested.
Credit to your business.
Courier number NH20 from Nottingham service centre
Courier CF36 Kash
Kash was brilliant. An Above and Beyond Service.
Thank you Kash
Great delivery driver SC64, was very helpful and courteous. This the second time I have had this delivery driver and another great delivery experience.
Friendly and very helpful delivery man.
I was very disappointed with this delivery. The driver left the timber by the side of the road instead of bringing it into the garden, even though it was only a few steps away, the materials were left on the grass near the roadside, making it inconvenient for me to move them myself. What made it even more frustrating was that the previous driver, who was older, had no problem carrying a few wood into the garden. On top of that, this driver was rude and unhelpful. Poor customer service and a disappointing delivery experience.
Very friendly and helpful. A credit to your team.

Reply from CitySprint

Reply from CitySprint
Friendly, cheerful courier who delivered 5 large wooden boards, as per order. He put them where I asked him to with no problem. Courier parked sensibly. Happy with delivery service and courier. Good communication- received a link by email to check time slot of arrival.
Courier was from NG26

Reply from CitySprint
The courier SC64, was very polite, professional and friendly, nice to meet good folk, was very pleased with the service received with my delivery! Keep up the good work, many thanks Greg

Reply from CitySprint
The driver was amazingly helpful and moved a very heavy package exactly where I needed it. The driver was also very friendly and a pleasure to talk to. It’s really good to meet drivers who are like this and reflects on both businesses. Driver was SC64.

Reply from CitySprint
Delivery driver went out his way to help us and was very polite and professional sc64

Reply from CitySprint
The lad M039 that came and delivered the flooring was a really nice and friendly lad and stock was well delivered and was very polite thank you

Reply from CitySprint
Excellent service delivery driver sc64 he put items in garden as requested after advising him my partner will move into garage when he gets up from nightshift he offered to move it into garage which he did without complaint! This service was above and beyond what most delivery drivers would do much appreciated thank you

Reply from CitySprint
Norman (SC64) placed six very heavy bags of bark chippings exactly where I asked. His efforts on such a warm day were much appreciated.

Reply from CitySprint
Very polite driver. Name CF19 Bart
Delivery on time. Nothing too much trouble. Thank you

Reply from CitySprint
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.