Friendly, cheerful courier who delivered 5 large wooden boards, as per order. He put them where I asked him to with no problem. Courier parked sensibly. Happy with delivery service and courier. Good... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more
Company replied
Items delivered by Bart in exceptionally hot weather. Unphased by the heat he provided a first class service within the time frame specified. He unloaded the items swiftly and with care. Would definit... See more
Company replied
Our delivery man was lovely - working today in 29 degree heat having to deliver our 5 bags of heavy sand - what a trooper! We gave him an ice lolly for his troubles and he was very appreciative! Lovel... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Driver was on schedule and very helpful…
Driver M039 was on schedule and very helpful unloading
13 July 2026
Unprompted review
Driver was great he delivered the goods…
Driver was great he delivered the goods to the door really appreciated his help and it was very hot. Thank you
13 July 2026
Unprompted review
The courier who delivered to me today…
The courier who delivered to me today today was very helpful and polite😊
Card ref NH42
13 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful, friendly delivery guy.
The driver apologised for being a few mins later. Careful with my delivery, polite and sociable. Good guy.
13 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear our driver was polite, sociable, and careful with your delivery, even when running a few minutes late. We appreciate your positive feedback!
On time and very friendly and…
On time and very friendly and professional driver👍
13 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was on time and our driver was friendly and professional! We appreciate your positive feedback very much.
Incredibly helpful driver
The driver (M039) was incredibly helpful and polite! Excellent service!
13 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that our driver was incredibly helpful and polite! We appreciate your positive feedback on the excellent service you received.
Excellent communication regarding…
Excellent communication regarding delivery. Brilliant delivery driver (M039) very friendly and helpful.
13 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about the excellent communication regarding your delivery and that our driver was friendly and helpful! We appreciate your positive feedback.
The driver was very helpful and…
The driver was very helpful and confirmed everything has been delivered. Driver code M039
13 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your delivery was confirmed and that the driver was very helpful. Thank you for taking the time to share your positive feedback!
Friendliness is important (NH42)
This lovely chap came to my house on Wednesday 8th. I asked him to place the large object inside my home which he had no problems doing.. he gave my lounge a compliment as we've just decorated and you could have a chat with him.. keep up the person you are..
8 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery person was able to assist you with placing the object inside your home and that you enjoyed your interaction with them. We appreciate your kind words!
Very polite and helpful driver
Very polite and helpful driver, placed the Wickes door just where I wanted it. Many thanks
10 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that you had such a positive experience with our polite and helpful driver! We appreciate your kind feedback.
Excellent delivery
Excellent delivery, kept well informed, Driver (M039) was extremely pleasant and helpful. All round a great experience.
11 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear you had a great experience with us! We appreciate your positive feedback about our delivery and helpful driver.
Cracking chap he could not be any…
Cracking chap he could not be any better
Many Thanks
Steve
11 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear such positive feedback. We truly appreciate you taking the time to share your experience with us.
Excellent
The delivery guy was excellent. Polite and great service. Would definitely use again. Driver M039
11 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you had an excellent experience with our delivery service and that our driver provided great service. We appreciate your positive feedback!
Great service
I had a delivery of items for the garden delivered including 10 sacks of salt which were 25kg each. The driver offered to lift them in to my property for me which was great for a 73 year old who can no longer exert himself. Brilliant service from NH42
11 July 2026
Unprompted review
Reply from CitySprint
We are so glad to hear our driver provided such excellent service, especially with the heavy items. We always aim to assist our customers. Thank you for your kind words!
Reply from CitySprint
We're so happy the driver was helpful and kind! We appreciate your positive feedback very much and are glad you had a great experience.
Delivered with care
Delivered with care, very polite and professional.
The courier who delivered was NH42.
11 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was handled with care and that our courier was polite and professional. We appreciate your positive feedback!
Good service on a hot day
The delivery of my flooring and gravel was well outside the quoted delivery window so I couldn’t be there to receive it, hence I’ve knocked one star off. However, it was a very hot day and my order was heavy and bulky, with the driver having to make several journeys up and down a path to leave it safe. I’d like to thank the driver of order no. 700054038 for the care they took in making sure my flooring was undamaged and nicely piled up.
9 July 2026
Unprompted review
Reply from CitySprint
We appreciate your feedback and are truly sorry that the delivery window was missed, causing inconvenience. We are, however, very pleased to hear about the exceptional care our driver took with your heavy and bulky order, ensuring your flooring was safely and neatly delivered. We will certainly pass on your kind words to the delivery team.
Excellent service from Bart!
Just wanted to leave a quick review to thank Bart for delivering my Wickes order today. He was incredibly polite, professional, and followed my exact instructions for where to leave the items. Excellent customer service!
11 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and adherence to your delivery instructions.
Really helpful delivery man
Really helpful delivery man, placed exactly where it needed to be and was very quick and friendly. Thank you for your help.
10 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your delivery person was helpful, quick, and friendly, and placed your order exactly where you needed it. We appreciate your kind words!
My courier even on the hottest day of…
My courier even on the hottest day of the year was polite and helpful and if he was to the point of throwing in the towel he didn't show it and a great mark of his character 👍 and upbringing
10 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our courier was polite and helpful, even on the hottest day. We appreciate you recognizing their excellent character and positive attitude. Thank you for your feedback!
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